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about the inventory scan process

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Dear all,

 

Could any one help me with the inventory scan process. I will appreciate if there is a "process diagram" of what steps or what tasks will be running on the LanDesk core and client.

 

I have all the day reading about it but I still have some questions and some difficult to finish the puzzle

 

First inventory scan on computer --> a scan file named  "invdelta.dat" will be created on C:\Program Files (x86)\LANDesk\LDClient\Data\. (I don't understand the role of LDAPPL3.ini file during software scans is it a configuration file for the SoftMon.exe tool or it will contain all identified software in the managed comptuter).


From now on, each time the LDISCN32.exe starts a new inventory scan, it will just update the already created file "invdelta.dat" . Now, I don't know if the tool "LDISCN32.exe" will detect if there are modifications in this file so it will send the scan file to the landesk core or it will send a scan file without checking. Does the scan file to send to LanDesk core will contain just modified data? and when it will be sended (Once the inventory scan is done or we can configure this parameter to be once a day).






Failed to download patches. Error code 12

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Hi

 

When we try to download patches using Landesk, it fails with next error message in vulscan.log:

 

Fri, 17 Feb 2017 14:24:39 Download failed unable to get path, error code: 12 file: http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:39 Failed to download http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe.  Error code 12

Fri, 17 Feb 2017 14:24:39 http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe Error

Fri, 17 Feb 2017 14:24:40 Download Failure: Error 80004005 downloading http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 Last status: Error. No se pudo descargar http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 DeferredReportAction: name 'CitrixReceiver4.6.exe', code '0', type '-1', status 'Error en la descarga del archivo CitrixReceiver4.6.exe'

 

I have tried with diferent patches, and error is the same.

 

If we try to download patches accesing URL http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe , we can do it with no problems.

 

Any ideas?

 

Thanks in advance

 

Regards

Inventory Issue

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Hello - I'm hoping someone could help me out! I am not sure if I'm having two separate issues or if they are related. This is for Management Suite 9.6 SP3.

 

First - we noticed that the agents weren't reporting accurate inventory scans. Example: we would update a program on a device and, even though we did full inventory syncs, it would never update within LANDesk. I checked the Event Viewer and we keep seeing "Login failed for user 'NT AUTHORITY\SYSTEM'. Reason: Failed to open the explicitly specified database 'ReportServer'. [CLIENT: <server IP address>]. Would that be the reason why the agents inventory is updating in LANDesk?

 

Second - we noticed that the LANDesk InventorySync Service isn't started (even though it's set for Automatic Startup) and when we go to start it, we get the following error: "Windows could not start the LANDesk InventorySync Service service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion". When we go into C:\Program Files\LANDesk\ManagementSuite\MobInvUpServ.exe to try to run in manually, we get an APPCRASH message for that application showing the Fault Module Name as KERNELBASE.dll. How would I go about fixing this?

Agentless scan configuration

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Hello,

 

I am new to Ivanti products, so please excusse my shallow knowledge.

 

My goal is to make a network scan on a virtual network witch only virtual machines on it without any agents installed on the client PCs. On the Windows server I´ve got Ivanti Management Console installed. I´ve already made a scan of unmanaged devices, which showed all the devices in network.

 

But should I do, if I want to see more informations of all devices? I´ve tried the agentless scan on the subnet, but with no results. I´ve followed instruction on how to make an agentless scan.

 

Can you please give an advice what should I do?

 

Thank you for your help

Lukas

Export inventory data

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Hi Guys,

 

Pls, help. How can i export a full inventory data of the selected computer or computers?

 

Thanks for the help!

Inventory max memory limit

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how change settings max memory limit? set more 1000 Mb

Query Operator "Like" does not work like in SQL (wildcard %)

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Hi

 

I'm using LANDesk 9.6 SP1 for 3 month now and I realize that the queries are "interpreted" like this:

"Computer"."Software"."Add or Remove Programs"."Program"."Name"  Like  "programX"

-equals in SQL

"Computer"."Software"."Add or Remove Programs"."Program"."Name"  Like  "%programX%"

 

BUT I often want to look for a software called "programX*"

so in SQL I would use

...Like "programX%"

 

Searching the community gives me this...

Custom Database Queries: How they work, guidelines on creating them, and examples of them in action

HOW TO: Hacking LANDesk Queries

 

Is it really true that the LANDesk "query builder" should be "simple to use LIKE statements"?

That means, it always uses  "%searchstring%" with the LIKE operator, making it impossible to use "searchstring%" or "%searchstring"?

 

It's hard to believe. C'mon, it's LANDesk! One of the BIGGEST players in software distribution?

Is there a way I'm not aware of? As I said, I'm a LANDesk beginner ;-)

 

Thanks

Windows 10 build version

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Version: Landesk Management Suite 2016 Ver. 10.1.0.168

 

I'm looking through the inventory of the windows 10 machine and I can't find any item that identifies the build number, is that not in the inventory scans? if not can it be added as a custom field?


LDISCN32.exe command switches

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Is there a document explaining the command line switches for LDISCN32.exe?  I can do a "/?" but it doesn't explain what  "/O /T /Q" do.

 

 

Last Software Scan Date is NOT updating

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I have an issue where several thousand machines are not updating their Last Software Scan Date value after a full scan is performed.

 

Using a LANDesk script to force a full scan, the following command runs:

 

REMEXEC1=<qt/>%LDMS_CLIENT_DIR%\LDISCN32.EXE<qt/> /NTT=%server%:5007 /S="%server%" /I=HTTP://%server%/ldlogon/ldappl3.ldz /NOUI /NOCD /F /SYNC

 

On almost 4000 machines, 3500 report as successfully scanned.

 

When I run a report or a query on LAST Software Scan Date - the date does not change and remains between 10 and 30 days ago. Other "Last scanned" fields update with the current date.

 

 

1. Why is this date field not updating?

 

2. Can I be reasonably sure that Software scans are not occuring?

 

3. What can I do to make sure that software scans are occuring and that the date field gets updated?

 

Running LD 9 SP3

IP address updates

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Some of my assests do not automatically update with a new IP address when they have been off the network past their IP address lease expiry time. When this happens the device appears to be online but when you connect to it the following message appears:

 

The IP address of the computer you are attempting to control does not match the IP name on your network.  Do you want to continue? Yes or No.  If you click Yes this will connect to adifferent machine.

 

Is there a way to control this?

 

Adrian

Inventory Query for PowerShell Version

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Hi there,

 

Wondering if anyone has had any success in getting reliable data back from Inventory on the version of PowerShell installed?  If so, would you mind sharing the secret sauce?

 

Thanks in advance,

Kevin

crashed module LDAPWhoAmI.exe

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show this windows:

 

Снимок.JPG

 

in win event:
Application Error, id 1000

 

Имя сбойного приложения: LDAPWhoAmI.exe, версия: 10.0.1.24, метка времени: 0x56a79182

Имя сбойного модуля: MSVCR110.dll, версия: 11.0.51106.1, метка времени: 0x5098858e

Код исключения: 0xc0000417

Смещение ошибки: 0x0009f979

Идентификатор сбойного процесса: 0xae4

Время запуска сбойного приложения: 0x01d1d04c079041d9

Путь сбойного приложения: C:\PROGRA~1\LANDesk\LDCLient\LDAPWhoAmI.exe

Путь сбойного модуля: C:\PROGRA~1\LANDesk\LDCLient\MSVCR110.dll

Идентификатор отчета: 4668b9f9-3c3f-11e6-bc56-ecb1d72e8ff9

Полное имя сбойного пакета: %14

Код приложения, связанного со сбойным пакетом: %15

 

this problem It occurs when inventory runs, process ldiscn.

anyone else seen this problem?

Adding Folder Size to Inventory

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Hi

 

 

We are in the preparatory stages of forcing a redirection of the local MyDocuments  folder for all domain clients to a nas. To get an idea

 

 

of impact on storage I want to be able to report on the amount of data which is likely to be moved.

 

 

What would be the best way to get the folder size for the MyDocuments folder for the Primary Owner of the device added to the inventory?

 

 

Thanks

 

 

Simon

 

 

 

 

 

Can I create just Custom Data Form fields at the inventory without asking user to input the answer?

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Dear All,

 

Can I create just Custom Data Form fields at the inventory without asking user to input the answer?

 

What I would like to do is just to create those additional attribute at the inventory of the machine and have the LDMS admin input it instead of asking the users to do so. It is because I would like to store purchasing information which is not avilable to the end users. And at the same time, those purchasing information cannot be detected from the machines itself too.

 

Thanks and regards,

Winnie


inventaire sans agent + lddiscover

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Bonjour,

 

Pour le compte d'un client, je dois effectuer un inventaire sans agent de son parc informatique. La premiere etape consiste a decouvrir les poste par le bias des peripherique non gerés UDD en specifiant les plages Ip à analyser.

 

Pour infos :

 

CoreServeur : LDMS 8.8 SP3        Windows 2003 Entreprise

 

Postes du parc informatiques : Windows XP avec des configurations heterogene ( SP1 ; SP2 ; SP3)

 

La deuxieme etape, consisteà faire un inventaire sur la machine cible à l'aide de l'outil lddiscover. J'ai ajouter les fichiers necessaire à l'execution de ldiscn32.exe dans le repertoire de lddiscover (environ une dizaine, je les citerais dans un prochain poste, j'ai mit  les fichiers des version precedente de landesk et les nouveaux relatif au SP3). J'ai créer le script permettant de copier l'ensemble de ces fichiers sur les postes clients.

 

Dans l'ensemble, ca fonctionne tres bien, sauf pour des cas isolés, et la j'aurais besoins d'un peu d'aide

 

1 - Sur certains postes cibles le firewall de windows ( ICF) est activé , donc mes trames tcp de lddiscover ne passe pas !! ya t'il un moyen de contourné ce systeme ?

 

2 - Certains postes sont en XP SP1, donc depourvu du firewall windows , pourtant je n'arrive pas à les contacter. Pourquoi ??

 

3 - Les partages administratifs comme le C$ que j'utilise pour y copier les fichiers necessaire au deroulement de l'inventaire, n'est pas joignable depuis mon coreServeur pour certaines machines cibles. Puis-je contourner cette methode ??

 

4 -J'ai constater une erreur de ldiscn32.exe sur un poste XP SP3 une fois la copie terminée. Normalement mon script lance automatiquement un scan et par la meme occasion me renvoi un fichier *.scn dans un repertoire scpecifque ( mieux vaut deux verification que pas assez =). et la rien !!!!???!!!!

Je me suis deplacer sur le poste en question, et avec grand etonnement, quand j'execute ldiscn32.exe, normalement je devrait avoir une popup avec les parametres à passer pour les lignes de commande. Or la, l'application plante carrement avec l'erreur "0xC0150002". Je suis inquiet car je risque d'avoir d'autre cas identique. Auriez vous une idée de la raison de cette erreur !!!

 

5 - Mon client utilise des adresses IP de classe A. hors son parc n'avoisine que les 6000 postes. Ce qui est totalement disproportionner pour son besoin, bref passons. le souci, c'est que quand j'effectue un scan UDD pour decouvrir les machines sur le reseau, celui-ci prend un temps monstre pour decouvrir un seul sous reseau. ( Par exemple je scan le sous reseau 10.8.0.0 -> 10.8.31.255 /19 ) , soit 2^13 - 2 = 8190 machines par sous reseau. Sachant qu'il y en a environ 800 sous reseau et qu'il me faut environ 1h30 pour scanner un seul de ces sous reseau. d'ici la fin de l'année je pensse terminer le "scannage" de son parc informatique =). Sinon n'y a t'il pas moyen d'acceler le ping entre chaque machine, et de ne pas s'attarder sur les adresses IP non utilisée ????

 

6 - Des erreurs lors de la phase de decouverte avec lddiscover concerne le protocol RPC. indiquant que ma connexion ne peut s'etablir. D'apres la documentation de lddiscover, cela implique que mes postes sont des win9x , hors tous les postes sont bel et bien des XP. Est-ce du a une mauvaise gestion des machines de mon client, comment retablir le protocol RPC ??

 

7 - Dans le fichier ldiscn32.log, je constate une ligne indiquant " can't connect the database " , ou quelque chose de ce style ( je mettrais les bon termes dans mon prochain poste). je voulias savoir si cela concernait la base sql de landesk, ou une base d'inventaire. Car je vois pas pourquoi ce message s'affiche, normalement mon serveur est bien operaionnel. Jusqu'a preuve du contraire =D

 

 

Bon courage, a celui qui pourra me repondre. Je termine ma mission vendredi, j'espere avoir des news rapidement

++

Cordialement

 

Jeremy

Compare Filed with Dates / Add Custom Data Filed for Date In the User Form?

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Dear All,

 

We are trying to Deploy the LANDesk Management Solution in our Environment.

 

1. We have installed LANDesk Management Suite

2. We have created the Custom Data fileds for Warranty Start and End Date.

3. When we are entering dates, those are getting recognized as notmal String.

 

Q1. Can we have Calender in place of Normal Text Box in User Form?.

Q2. OR/If not, can we run query like, :

     The machines which are having "Warranty End Date" filed in between 01.01.2010 and 31.12.2011?

 

LANDesk.png

- Ashish (India)

 

Message was edited by: Ashish

Scan for custom file

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Hi

 

I have a problem where I have a few machines through our place missing a key piece of software. Unfortunately i dont much out a query that i wrote to check add/removed programs for it.

 

Is there a way to write a query looking for a specific file, and secondly, how do i set the machines up to scan for that particular file?

 

Thanks

 

Ryan

Add entire registry key to inventory - not just single value

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Hello.

 

Is it possible to add an entire registry key to the inventory instead of just a single value?

 

Example:

 

Today I have the following in my LdAppl3.ini file which is working:

 

;Some data to determine if a machine needs to be rebooted

KEY=HKLM, SYSTEM\CurrentControlSet\Control\Session Manager, PendingFileRenameOperations, Custom Data - Security Scan - Pending File Rename

 

But I'd also like to add the "VulscanReboot" information since it's my experience that the "PendingFileRenameOperations" is not as reliable in Windows Server 2008 as in 2003. My problem is that "VulscanReboot" is a key with dynamic values below that that are named after the patch that requieres a reboot so I don't relly know the name of that value.

 

I've tried to add the following, but none of them seems to work.

 

KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, , Custom Data - Security Scan - VulscanReboot

KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, ? , Custom Data - Security Scan - VulscanReboot

KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, * , Custom Data - Security Scan - VulscanReboot

 

I'm using the /O parameter to save the inventory scan to a local file so I can see what it submits to the CORE, so it's not a matter of making the change available or allowing an unknown item because it's not even in the local file

 

Thanks in advance.

 

/Michael

Where is the registry location for when to run Custom Data Forms

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I would like to change the form to display when the Inventory scanner runs. It appears the setting is only available in the Agent Configuration.

I do not want to re-deploy the entire agent just to activate this

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