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ldiscn32.exe crashes every time, even after client reinstallation

June 9, 2015, 1:01 pm
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ldiscn32.exe crashes every time, locally on one of my Win7x64 client machines.  no ldiscn32.log file is created.  even the /o switch won't produce a log file.

event viewer shows minimal info.  Faulting application/module name: LDISCN32.EXE, version: 9.60.2.111, time stamp xxx.

Event ID =1000, Task Category = (100).  Exception code: 0x40000015

running locally or remotely (via psexec) both return error code 3.  I can run miniscan.exe successfully via psexec which will update the ip in ldconsole, allowing remote control.

I've tried to reinstall the entire client twice but the issue persists.  The client machine seems totally fine outside of ldiscn32...

 

This is how the wscfg32.log file ends the client install process:

Tue, 09 Jun 2015 14:25:07 Processing [Final Post Copy]

Tue, 09 Jun 2015 14:25:07 INI:  EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY

Tue, 09 Jun 2015 14:25:07 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Tue, 09 Jun 2015 14:25:13 Processes returned : 3

Tue, 09 Jun 2015 14:25:13 CheckProcessExitCode processed app name: LDISCN32.EXE

Tue, 09 Jun 2015 14:25:13 FAILED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Tue, 09 Jun 2015 14:25:13 FAILED:  bCriticalError set to TRUE. Processing C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE

Tue, 09 Jun 2015 14:25:13 Overall Install Status:

Tue, 09 Jun 2015 14:25:13 FAILED:  Finished

Tue, 09 Jun 2015 14:25:13 SUCCEEDED:  Delete (c:\ENUNTCFG.MRL)

Tue, 09 Jun 2015 14:25:14 FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE

Tue, 09 Jun 2015 14:25:36 WorkThreadProc()wscfg32.exe not call reboot here directly since either reboot not needed or ignore reboot set to true

Tue, 09 Jun 2015 14:25:36 UPdateClientDbStatus:  Core Name is:

Tue, 09 Jun 2015 14:25:36 Application exit value is 1603

 

I haven't tried the UninstallWinClient.exe from ldmain yet... but it seems a client re-installation first uninstalls all modules before re-installing... not sure if there's a difference there.

Suggestions?  We're running LDMS 9.6 sp1.

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Get Printers into Inventory

February 22, 2016, 6:23 pm
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I'm running Landesk 9.6 SP2

In inventory it only lists printers that some software installed like One Note.

How can I get all printers installed (network) listed in Inventory? I saw where it can be done through Data Analytics but we do not subscribe to that nor want it.

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Barcode scanner

April 27, 2008, 10:12 pm
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Hi, can LDMS support barcode scanner information?

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Failed to download patches. Error code 12

February 17, 2017, 6:23 am
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Hi

 

When we try to download patches using Landesk, it fails with next error message in vulscan.log:

 

Fri, 17 Feb 2017 14:24:39 Download failed unable to get path, error code: 12 file: http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:39 Failed to download http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe.  Error code 12

Fri, 17 Feb 2017 14:24:39 http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe Error

Fri, 17 Feb 2017 14:24:40 Download Failure: Error 80004005 downloading http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 Last status: Error. No se pudo descargar http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 DeferredReportAction: name 'CitrixReceiver4.6.exe', code '0', type '-1', status 'Error en la descarga del archivo CitrixReceiver4.6.exe'

 

I have tried with diferent patches, and error is the same.

 

If we try to download patches accesing URL http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe , we can do it with no problems.

 

Any ideas?

 

Thanks in advance

 

Regards

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Does Agentless Inventory features creates new Users on managed computers?

November 17, 2016, 5:56 am
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hi,

i've upgraded a couple of LDMS installations to 2016.3 and enabled Agentless Inventory Scan.

i've noticed on both installations that, after enabling Agentless Scan feature, on many computers i have a lot of new random users under c:\Users.

All starting with ALS_xxxx

1.JPG

 

Any one else out there with this situation?

In this file: "Agentless Scanning in LDMS 2016.3.pdf"  (About Agentless Scanning in LDMS 2016.3  ) , there is this short sentence "Process in own user space (random user)"

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Computer Location Field: LDAP Path not updating?

June 22, 2009, 4:01 am
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I leave the computer location field empty on our agent configuration so that the AD LDAP path poulates that field.

 

However, after moving some PCs to different OUs recently, even after manually forcing a /F /SYNC scan on the machines in question, their Computer Location (ldap path) details have not updated.

 

Q1 Does this field not update automatically?

 

Q2 How can i force an update?  I notice on occasion (whether initial client install of scan i a mnot sure) there is the process ldapwhoami.exe which seems a likely candidate - how do i use it?

 

Thanks

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Lot of error scan files under Ldscan folder

April 5, 2012, 7:56 pm
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Hi,

 

I have lot of error scan files under core\ldmain\ldscan\errorscan.

 

Do I need worry about that??

What is causing this issue??

How can I fix this issue??

 

Thanks in advance..

 

Dinesh

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Need help with a WMI query

October 16, 2013, 6:13 am
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Hi,

 

i'm trying to make a WMI query at the "inventory" - "user defined data". With WMI Explorer i got the following values:

Name Space: Root\CIMV2

Class: Win32_PnPEntity

Instance: KPCI-488 GPIB Interface

Caption: KPCI-488 GPIB Interface

 

In Landesk i have:

Name Space

Class Name

Display Object

Property Name

Display Name

 

Does anyone know where i have to insert the individual "WMI values" in the "Landesk Property box"? "Name Space" and "Class" is evident, but the remaining...

 

Many thanks for your help.

 

Helmut

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Inventory Failing On 2016 Datacenter Servers: bCriticalError/LookupAccountName Failed '1332'

March 13, 2017, 10:17 am
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We're on LDMS 2016 SU4. I have inventory failing on two servers. The scans aren't making it into the ldscan folder on the core at all, so nothing is showing up for this server in the ErrorScan folder. Other servers on the same subnet scan in fine, and windows firewall is off (domain, private, and public) on this guy. I have completely uninstalled and reinstalled the agent, and I get a failure on the inventory scan portion of the agent installation (see below wscfg32 log). The OS on both of these is 2016 Server Datacenter, and these are the only two servers in our environment currently running this OS. Could this possibly be a compatibility issue?

 

WSCFG32 Log:

Mon, 13 Mar 2017 10:27:15 SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\localsch.exe /taskid=410 "/exe=C:\Program Files (x86)\LANDesk\LDClient\BrokerConfig.exe" /cmd="/n" /freq=86400 /autodelay="1|60"

Mon, 13 Mar 2017 10:27:15 INI:  EXEC04=C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe, /changesettingsnoreport, INSTALLONLY

Mon, 13 Mar 2017 10:27:15 Starting process: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport

Mon, 13 Mar 2017 10:27:49 Processes returned : 229835193

Mon, 13 Mar 2017 10:27:49 WARNING:  Non-standard return code for: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe, Exit code: 229835193

Mon, 13 Mar 2017 10:27:49 SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport

Mon, 13 Mar 2017 10:27:49 INI:  EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY

Mon, 13 Mar 2017 10:27:49 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Mon, 13 Mar 2017 10:28:37 Processes returned : -1073740791

Mon, 13 Mar 2017 10:28:37 CheckProcessExitCode processed app name: LDISCN32.EXE

Mon, 13 Mar 2017 10:28:37 FAILED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Mon, 13 Mar 2017 10:28:37 FAILED:  bCriticalError set to TRUE. Processing C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE

Mon, 13 Mar 2017 10:28:37 Overall Install Status:

Mon, 13 Mar 2017 10:28:37 FAILED:  Finished

Mon, 13 Mar 2017 10:28:37 SUCCEEDED:  Delete (c:\ENUNTCFG.MRL)

Mon, 13 Mar 2017 10:28:37 FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE

 

LDISCN32 Log:

Mon, 13 Mar 2017 10:27:50 Query for processor idle time: '\Processor(_Total)\% Idle Time'

Mon, 13 Mar 2017 10:28:02 Checking if firewall is enabled : ({9A6CFA40-5CE3-4D5D-A70A-D87C22FCF3ED})

Mon, 13 Mar 2017 10:28:02 Firewall service profile found

Mon, 13 Mar 2017 10:28:02 pszwDeviceName = Hyper-V Virtual Ethernet Adapter

Mon, 13 Mar 2017 10:28:02 pszwName = vEthernet (HNS Internal NIC)

Mon, 13 Mar 2017 10:28:02 pszwDeviceName = vmxnet3 Ethernet Adapter #2

Mon, 13 Mar 2017 10:28:02 pszwName = Ethernet0 3

Mon, 13 Mar 2017 10:28:02 Global firewall is not enabled

Mon, 13 Mar 2017 10:28:03 IsAMD = false, Initial Logical Processors = 1

Mon, 13 Mar 2017 10:28:03 SMTSelectMask:00000000, CoreSelectMask:00000000, PkgSelectMask:ffffffff, PkgSelectMaskShift: 0

Mon, 13 Mar 2017 10:28:03 Core Bits = 0, Logical Bits = 0

Mon, 13 Mar 2017 10:28:03 Package 0: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 2: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 4: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 6: Cores: 1

Mon, 13 Mar 2017 10:28:03 Number of processors = 4, number of cores = 1, hyperthreading = false

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 vulscan app path dir: C:\Program Files (x86)\LANDesk\LDClient\

Mon, 13 Mar 2017 10:28:03 Failed to get the windefender auto protect state

Mon, 13 Mar 2017 10:28:03 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:03 Checking if firewall is enabled : ({9A6CFA40-5CE3-4D5D-A70A-D87C22FCF3ED})

Mon, 13 Mar 2017 10:28:04 Firewall service profile found

Mon, 13 Mar 2017 10:28:04 pszwDeviceName = Hyper-V Virtual Ethernet Adapter

Mon, 13 Mar 2017 10:28:04 pszwName = vEthernet (HNS Internal NIC)

Mon, 13 Mar 2017 10:28:04 pszwDeviceName = vmxnet3 Ethernet Adapter #2

Mon, 13 Mar 2017 10:28:04 pszwName = Ethernet0 3

Mon, 13 Mar 2017 10:28:04 Global firewall is not enabled

Mon, 13 Mar 2017 10:28:20 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:20 open key Software\Utimaco\SGEasy with flags 0x20019 returns handle 0, status 2

Mon, 13 Mar 2017 10:28:21 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:21 CPolicyHistory::LoadHistoryFile: Failed to parse C:\Program Files (x86)\LANDesk\LDClient\Data\TaskHistory.xml

Mon, 13 Mar 2017 10:28:21 CPolicyHistory::LoadHistoryDaysToKeep: No task history maintenance to perform, registry settings for task history maintenance mode is '-1'

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How to capture the windows License Key

March 24, 2009, 7:28 pm
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Anyone knows how to caputre the windows license key from each PCs?

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Automatically Delete old Computers

March 22, 2011, 5:04 am
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So I have been wondering for a while now why I have so many old devices showing up in my inventory. According to this doc (http://community.landesk.com/support/docs/DOC-1188) The "Days to keep inventory scans" is supposed to take care of this, but it doesn't seem to be working. I have mine set to 30 days, but I have machines showing up in inventory with Last Hardware Scan Date of over 6 months ago. Why is this not working or how do I get it to work? Thanks.

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9.6SP1 Core - stale devices are not deleting from inventory

April 24, 2015, 11:09 am
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I have a few devices that I mark for deletion within LDMS. The way I understand this process is that I only mark it for deletion and then by default around 23:00 these are removed from the inventory. But when I come back the next day, I see the stale devices are still there. 

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Inventory Query for PowerShell Version

October 20, 2015, 11:35 am
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Hi there,

 

Wondering if anyone has had any success in getting reliable data back from Inventory on the version of PowerShell installed?  If so, would you mind sharing the secret sauce?

 

Thanks in advance,

Kevin

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Docking Station - Inventory

October 28, 2008, 11:49 am
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I ran a query for special laptop model, I wanted to add setting that will show me if there is docking station. Is it possible if so where can i find under Machine Components setting to add Docking Station. using LD8.7SP5

 

Thank you in advance!

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Lost contact (inventory scan)

March 4, 2016, 2:11 am
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Hi,

 

I have installed LDMS2016 on a Windows 2012 r2 server, I deployed the agent on this server. I ran an inventory scan but it say "lost contact". Do you have any idea ?

 

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Last Software Scan Date is NOT updating

February 23, 2012, 11:06 am
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I have an issue where several thousand machines are not updating their Last Software Scan Date value after a full scan is performed.

 

Using a LANDesk script to force a full scan, the following command runs:

 

REMEXEC1=<qt/>%LDMS_CLIENT_DIR%\LDISCN32.EXE<qt/> /NTT=%server%:5007 /S="%server%" /I=HTTP://%server%/ldlogon/ldappl3.ldz /NOUI /NOCD /F /SYNC

 

On almost 4000 machines, 3500 report as successfully scanned.

 

When I run a report or a query on LAST Software Scan Date - the date does not change and remains between 10 and 30 days ago. Other "Last scanned" fields update with the current date.

 

 

1. Why is this date field not updating?

 

2. Can I be reasonably sure that Software scans are not occuring?

 

3. What can I do to make sure that software scans are occuring and that the date field gets updated?

 

Running LD 9 SP3

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Query for custom file?

August 25, 2016, 8:44 am
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I have a deployment job set up that copies a custom configuration file to the client's hard drive. I want to set up a query to find out if this task was successful. Is there a way to do this?

 

I've already added the file to the "to be scanned" section of the Manage Software List. I just cannot figure out how to query for it. I am running LANDESK 2016.

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Inventory Service Crashing

March 24, 2008, 8:00 pm
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The Inventory Service on our Core server is crashing every couple of weeks or so.  I checked the error log and there is a set of reoccuring errors being reported by the Inventory Service within a minute of each other before the crash:

 

 

First error: "the size of AppSoftwareSuites.PRODUCTID is too small, increase its size by at least 10."

 

 

 

 

 

Second error: "Database exception:

SCA8EE9.SCN

LDInv.dll

-2147217887

Multiple-step operation generated errors. Check each status value.

 

Update Table:AppSoftwareSuites Column:PRODUCTID PK:Easy Grade Pro

Thread ID: 12576."

 

 

 

 

 

Third error: "Could not read the metaschema.  Make sure the database is a valid LANDesk 7.5 or greater version."

 

 

 

 

 

Fourth error: "Database exception: ."

 

 

 

 

 

The third and fourth errors occur less frequently then the first two, which occur quite often without causing a crash.  However, the group of four errors often occur all within the same minute of each other before the Inventory Service crashes.

 

 

 

 

 

 

It appears that every time the third and fourth errors occur, the Inventory Scanner on the Core server reports: "LDIScn32: The inventory server OTSCYLANDESK did not respond.".  Clients can not send in inventory scans until the service is started again manually.  I have already set the service to restart on every failure  (Computer Management&gt;Services&gt;LANDesk Inventory Service).  I have also set configure&gt;Inventory&gt;Advanced Settings&gt;set "DB Error Recovery" to "10000".  After restarting the service manually, the service runs for a week or two and then crashes again.

 

 

 

 

 

I have also seen at least one occasion where the last error reported by the Inventory Service says "Out of memory".   The server has 3.5GB of memory.

 

 

 

 

 

I should mention that we are currently getting approx. 1500 rejected delta scans due to Deepfreeze being on half of our computing environment.  We have not yet turned off Delta scanning as we are going to try to resolve the issue without turning off Delta scanning.  Every other day or so, I empty the ErrorScan folder on the Core server.  Could this be causing the problem? 

 

 

 

 

 

Thanks,

Dan

 

 

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Extending Inventory with custom fields... from another database?

March 4, 2009, 3:55 pm
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We need to import custom inventory fields into the LDMS database from a SQL database. These fields will be used in Queries for reporting and distribution.

 

What is the most efficient way to do this?

Are there built-in ways to do it or is this a custom endevor?

Hase anyone done this and willing to share the methods and code?

 

thank you for the help

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Ports for LDMS 2016

March 4, 2016, 8:12 am
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Hi,

 

Do you know if the ports list is the same as 9.6 ?

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