Hi,

All managed devices have a LANDesk agent with Enabled XDD via ARP and all subnets inside the company are displayed under "Self-electing subnet services" tool. When I check the list of unmanaged devices to get computers which were discovered by XDD via ARP I found only devices which belongs to 2 subnets. I found out that there is an XDD IP filtering applied by default by LANDesk core server and I want to adapt this settings to my network.

In the documentation they said that I have to add a DWORD registry key to the core server to disable this feature (HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\ManagementSuite\XDD\Filter ) or create new DWORD Registry key to adjust the first and second octet monitoring ranges (HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\ManagementSuite\XDD\FilterThreshold1 and HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\ManagementSuite\XDD\FilterThreshold2)

The problem that in LANDesk core server there is no registry entry named "XDD" following that path. Is that okay.

With this feature does the client send information to the core server but the core server ignore them (so they will not displayed under unmanaged devices discovery list) or this settings will be uploaded by all XDD-enabled devices this way they will not try to discover any device which not belong to the default ip range?

LDMS version is 2016.3 and I am in testing phase

This is what I found in XDDClient.log for the elected device in one subnet (please note that in another elected device for another subnet I have the same error messages in the XDD log but devices from that subnet are listed in UDD)

Wed, 16 Nov 2016 10:04:13 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 10:42:28 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 10:47:20 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 10:52:17 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 10:59:22 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 11:07:21 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 11:11:59 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 11:16:17 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 11:30:33 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 16:56:37 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 19:49:01 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Thu, 17 Nov 2016 08:13:28 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Thu, 17 Nov 2016 09:59:57 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Thu, 17 Nov 2016 10:03:35 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Thu, 17 Nov 2016 10:25:29 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

I am looking for some information on the "Last Hardware Scan Date", "Last Software Scan Date", " Last Updated by Inventory Server", and "Last Update Scan Date".

I need to know if the agent does a delta scan, and there are no changes in the hrdward or software, does either of these two dates get updated?

What is the "Last Update Scan Date" and "Last Updated by Inventory Server"?

I have some computers in inventory that have old hardware and software dates, but a receint Last Updated by Inventory Server date. I know that I can run a full inventory scan for clients that have older hardware/software scan dates, but ned to know what function/process updates the Last update scan date and last inventory server?

Thanks for any help you cangive me.

We're on LDMS 2016 SU4. I have inventory failing on two servers. The scans aren't making it into the ldscan folder on the core at all, so nothing is showing up for this server in the ErrorScan folder. Other servers on the same subnet scan in fine, and windows firewall is off (domain, private, and public) on this guy. I have completely uninstalled and reinstalled the agent, and I get a failure on the inventory scan portion of the agent installation (see below wscfg32 log). The OS on both of these is 2016 Server Datacenter, and these are the only two servers in our environment currently running this OS. Could this possibly be a compatibility issue?

WSCFG32 Log:

Mon, 13 Mar 2017 10:27:15 SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\localsch.exe /taskid=410 "/exe=C:\Program Files (x86)\LANDesk\LDClient\BrokerConfig.exe" /cmd="/n" /freq=86400 /autodelay="1|60"

Mon, 13 Mar 2017 10:27:15 INI:  EXEC04=C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe, /changesettingsnoreport, INSTALLONLY

Mon, 13 Mar 2017 10:27:15 Starting process: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport

Mon, 13 Mar 2017 10:27:49 Processes returned : 229835193

Mon, 13 Mar 2017 10:27:49 WARNING:  Non-standard return code for: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe, Exit code: 229835193

Mon, 13 Mar 2017 10:27:49 SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport

Mon, 13 Mar 2017 10:27:49 INI:  EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY

Mon, 13 Mar 2017 10:27:49 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Mon, 13 Mar 2017 10:28:37 Processes returned : -1073740791

Mon, 13 Mar 2017 10:28:37 CheckProcessExitCode processed app name: LDISCN32.EXE

Mon, 13 Mar 2017 10:28:37 FAILED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Mon, 13 Mar 2017 10:28:37 FAILED:  bCriticalError set to TRUE. Processing C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE

Mon, 13 Mar 2017 10:28:37 Overall Install Status:

Mon, 13 Mar 2017 10:28:37 FAILED:  Finished

Mon, 13 Mar 2017 10:28:37 SUCCEEDED:  Delete (c:\ENUNTCFG.MRL)

Mon, 13 Mar 2017 10:28:37 FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE

LDISCN32 Log:

Mon, 13 Mar 2017 10:27:50 Query for processor idle time: '\Processor(_Total)\% Idle Time'

Mon, 13 Mar 2017 10:28:02 Checking if firewall is enabled : ({9A6CFA40-5CE3-4D5D-A70A-D87C22FCF3ED})

Mon, 13 Mar 2017 10:28:02 Firewall service profile found

Mon, 13 Mar 2017 10:28:02 pszwDeviceName = Hyper-V Virtual Ethernet Adapter

Mon, 13 Mar 2017 10:28:02 pszwName = vEthernet (HNS Internal NIC)

Mon, 13 Mar 2017 10:28:02 pszwDeviceName = vmxnet3 Ethernet Adapter #2

Mon, 13 Mar 2017 10:28:02 pszwName = Ethernet0 3

Mon, 13 Mar 2017 10:28:02 Global firewall is not enabled

Mon, 13 Mar 2017 10:28:03 IsAMD = false, Initial Logical Processors = 1

Mon, 13 Mar 2017 10:28:03 SMTSelectMask:00000000, CoreSelectMask:00000000, PkgSelectMask:ffffffff, PkgSelectMaskShift: 0

Mon, 13 Mar 2017 10:28:03 Core Bits = 0, Logical Bits = 0

Mon, 13 Mar 2017 10:28:03 Package 0: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 2: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 4: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 6: Cores: 1

Mon, 13 Mar 2017 10:28:03 Number of processors = 4, number of cores = 1, hyperthreading = false

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 vulscan app path dir: C:\Program Files (x86)\LANDesk\LDClient\

Mon, 13 Mar 2017 10:28:03 Failed to get the windefender auto protect state

Mon, 13 Mar 2017 10:28:03 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:03 Checking if firewall is enabled : ({9A6CFA40-5CE3-4D5D-A70A-D87C22FCF3ED})

Mon, 13 Mar 2017 10:28:04 Firewall service profile found

Mon, 13 Mar 2017 10:28:04 pszwDeviceName = Hyper-V Virtual Ethernet Adapter

Mon, 13 Mar 2017 10:28:04 pszwName = vEthernet (HNS Internal NIC)

Mon, 13 Mar 2017 10:28:04 pszwDeviceName = vmxnet3 Ethernet Adapter #2

Mon, 13 Mar 2017 10:28:04 pszwName = Ethernet0 3

Mon, 13 Mar 2017 10:28:04 Global firewall is not enabled

Mon, 13 Mar 2017 10:28:20 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:20 open key Software\Utimaco\SGEasy with flags 0x20019 returns handle 0, status 2

Mon, 13 Mar 2017 10:28:21 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:21 CPolicyHistory::LoadHistoryFile: Failed to parse C:\Program Files (x86)\LANDesk\LDClient\Data\TaskHistory.xml

Mon, 13 Mar 2017 10:28:21 CPolicyHistory::LoadHistoryDaysToKeep: No task history maintenance to perform, registry settings for task history maintenance mode is '-1'

I have a custom data registry key that I am successfully pulling in from our Windows devices. The registry key is a string value which contains only integers from -3 to 300. By default the unmodeled data is being captured as an NVARCHAR. This is causing issues when trying to create reports and queries that use the greater than\less than logic.

I attempted to model the data and change the data type to INT. I left every thing else as default and added the data to a new table name. Upon completion, the table in the database and all the inventory data showed all values as 0. Essentially wiping out all of my captured data. I have since used the database doctor to clear out the attribute setting it back to unmodeled data. New scans are starting to repopulate the data as expected, but I am still left with the problem and need to get this set as an INT datatype. 

Hi everyone,

I'm fresh to operating LANdesk and myself and others in our staff are really racking our brains about how to resolve this. So, being a total n00b, I'll try to explain this as best possible. And please be simple in response! (Anyone have a LANdesk for dummies?)

I'm trying to create a query to find computers that do not have a specific version of a program installed. I figured the simple answer is to just use "not exist" and the title/version of the program I'm looking for.But that doesn't seem to work like that. I can't effectively do a search of all previous versions, because the program can run the new version with or without the old version. We need to find what PC's do not have the program installed so we can make sure to get the program pushed out or get to it by foot.

Thanks!

I need some advice on how to add a couple of custom data fields.  I need to add custom fields from a previous database, and I need to add my own custom "Function" field.  I only have the Management Suite 9.6 sp 0.  No other addons like the Inventory or Analytics.

Custom Fields from Previous Database

I've been given from a previous inventory system a list of computer names, serial numbers, and custom fields.  I can match it all up using serial number as a key, but  I need to add the custom data fields.  These are department and cost center.  The list is for about 6,000 computers, most of which were manually collected.  Because of the effort involved in collecting the data, I need to get these into the database, even if they aren't used much.

Custom "Function" field

I also found with my last large deployment that I need to classify computers based on it's function.  A custom "Function" field.  It's a hospital, so some computers are in the OR and others run a TV screen of advertisements.  They have different deployment requirements then a secretary or patient room computer.  Actually the rule list became quite complicated.  That's fine, but all I had to categorize them is OU, subnet, name, model, and installed software.  With no ability to use another query in a query, or a temporary table, my queries became very complicated and slow.  A "function" field would help a lot if it gets close to 100% coverage.

I've got the custom field in the registry, and have inventory collecting it.  It works nice, but I won't get full coverage with it.  For example, I might not be allowed to write to a registry on some computers (ie Vendor owned that runs lab or surgery equipment).  I've tried deploying a .bat file, but didn't get 100% success, and I'm starting to think 100% of any deployment is unrealistic.

I've played around with thecustom forms.  That looks good.  It could help with future collection of department, cost center, computer function fields.  It could get some more coverage of the custom data if I have compliance from field support.

I've seen how I can manually add a field in the Inventory window for a specific computer. But wow that'd be slow.  We have 12,000 objects in our inventory.  Even if half are old, It'd take forever to do it that way.  Having to even do 100 would be a cause for beer at lunch, I mean at 5.

I've access to the Database and the thought of sql insert/update queries has crossed my mind.  But the database is big and would take some time to figure out.  I have a lot of other work to do so holding that off as a last resort.

Any advice would be appreciated.  I'd rather do this within the Console because I'm trying to avoid making this too difficult for someone else to step in and do.  But if this has to be done using some programming or outside manipulation of the database then its something I definitely consider since both are very important.  I'm functional in c#, powershell, and sql.  I have a database admin who should be a sql master and a couple guys who know a bit of VB who could potentially help.  Also I might be looking at it wrong, so if there is another process that can accomplish the division of computers besides the custom field that could work too.

Thanks

Good day.

You will excuse, my language am limited.

My problem: the  "inventory scan" worked is not correct.

Starting from the console of "inventory scan" causes appearance in the window of " Alert History" message about the error.

"LDISCN32: Error in secure data transport"

The same error returns start string "LDISCN32.EXE /L /F /SYNC /V "   at the working station.

First time "inventory scan" sometimes passes normally. Subsequently workstation data do not change.

Another time the data about the station are minimum (TCP/IP address, ComputerName and 4-5 fields) and also they do not change

Core Server: Win2003En,  LDMS 8.7 SP6 (Firewall: Off)

WS:  WinXP SP2 (Firewall: Off)

With the respect, Dmitriy

Hi,

there is a Inventory Property - "Computer"."Mass Storage"."Drive Encryption"."Recovery Key"

Unfortunatelly the Inventory Information is not populated by the inventory scanner.

Some of the other informations are collected by the Scanner:

So my question is, is there a build in support for reading out the Recovery Key to this Inventory field or do I have to run additional scripts for populating this Inventory Entry?

Thank you, Marco

five(9)s.GmbH.Support.Account

So I have been wondering for a while now why I have so many old devices showing up in my inventory. According to this doc (http://community.landesk.com/support/docs/DOC-1188) The "Days to keep inventory scans" is supposed to take care of this, but it doesn't seem to be working. I have mine set to 30 days, but I have machines showing up in inventory with Last Hardware Scan Date of over 6 months ago. Why is this not working or how do I get it to work? Thanks.

I cannot log in to the LANDesk Management Suite. I get the following error:

Console Initialization Error:  Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>IIS 7.5 Detailed Error - 500.19 - Internal Server Error</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;}
code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;}
.config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;}
ul,ol{margin:10px 0 10px 40px;}
ul.first,ol.first{margin-top:5px;}
fieldset{padding:0 15px 10px 15px;}
.summary-container fieldset{padding-bottom:5px;margin-top:4px;}
legend.no-expand-all{padding:2px 15px 4px 10px;margin:0 0 0 -12px;}
legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px;
border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696;
border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;font-size:1em;}
a:link,a:visited{color:#007EFF;font-weight:bold;}
a:hover{text-decoration:none;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.4em;margin:10px 0 0 0;color:#CC0000;}
h4{font-size:1.2em;margin:10px 0 5px 0;
}#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS",Verdana,sans-serif;
color:#FFF;background-color:#5C87B2;
}#content{margin:0 0 0 2%;position:relative;}
.summary-container,.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
.config_source{background:#fff5c4;}
.content-container p{margin:0 0 10px 0;
}#details-left{width:35%;float:left;margin-right:2%;
}#details-right{width:63%;float:left;overflow:hidden;
}#server_version{width:96%;_height:1px;min-height:1px;margin:0 0 5px 0;padding:11px 2% 8px 2%;color:#FFFFFF;
background-color:#5A7FA5;border-bottom:1px solid #C1CFDD;border-top:1px solid #4A6C8E;font-weight:normal;
font-size:1em;color:#FFF;text-align:right;
}#server_version p{margin:5px 0;}
table{margin:4px 0 4px 0;width:100%;border:none;}
td,th{vertical-align:top;padding:3px 0;text-align:left;font-weight:bold;border:none;}
th{width:30%;text-align:right;padding-right:2%;font-weight:normal;}
thead th{background-color:#ebebeb;width:25%;
}#details-right th{width:20%;}
table tr.alt td,table tr.alt th{background-color:#ebebeb;}
.highlight-code{color:#CC0000;font-weight:bold;font-style:italic;}
.clear{clear:both;}
.preferred{padding:0 5px 2px 5px;font-weight:normal;background:#006633;color:#FFF;font-size:.8em;}
-->
</style>

</head>
<body>
<div id="header"><h1>Server Error in Application "DEFAULT WEB SITE/MBSDKSERVICE"</h1></div>
<div id="server_version"><p>Internet Information Services 7.5</p></div>
<div id="content">
<div class="content-container">
<fieldset><legend>Error Summary</legend>
  <h2>HTTP Error 500.19 - Internal Server Error</h2>
  <h3>The requested page cannot be accessed because the related configuration data for the page is invalid.</h3>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Detailed Error Information</legend>
  <div id="details-left">
   <table border="0" cellpadding="0" cellspacing="0">
    <tr class="alt"><th>Module</th><td>DynamicCompressionModule</td></tr>
    <tr><th>Notification</th><td>SendResponse</td></tr>
    <tr class="alt"><th>Handler</th><td>WebServiceHandlerFactory-ISAPI-2.0</td></tr>
    <tr><th>Error Code</th><td>0x8007007e</td></tr>
    
   </table>
  </div>
  <div id="details-right">
   <table border="0" cellpadding="0" cellspacing="0">
    <tr class="alt"><th>Requested URL</th><td>https://eei-ak-as001:443/mbsdkservice/msgsdk.asmx</td></tr>
    <tr><th>Physical Path</th><td>C:\Program Files (x86)\LANDesk\ManagementSuite\Landesk\MBSDKService\msgsdk.asmx</td></tr>
    <tr class="alt"><th>Logon Method</th><td>Not yet determined</td></tr>
    <tr><th>Logon User</th><td>Not yet determined</td></tr>
    
   </table>
   <div class="clear"></div>
  </div>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Most likely causes:</legend>
  <ul>  <li>The worker process is unable to read the applicationhost.config or web.config file.</li>  <li>There is malformed XML in the applicationhost.config or web.config file.</li>  <li>The server cannot access the applicationhost.config or web.config file because of incorrect NTFS permissions.</li> </ul>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Things you can try:</legend>
  <ul>  <li>Look in the event logs for information about why the configuration files are not readable.</li>  <li>Make sure the user identity specified for the application pool, or the authenticated user, has the required permissions to access the web.config file.</li> </ul>
</fieldset>
</div>

<div class="content-container">
<fieldset><legend>Links and More Information</legend>
  This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error.
  <p><a href="View" _mce_href="http://go.microsoft.com/fwlink/?LinkID=62293&IIS70Error=500,19,0x8007007e,7601">View">http://go.microsoft.com/fwlink/?LinkID=62293&IIS70Error=500,19,0x8007007e,7601">View more information »</a></p>
  
</fieldset>
</div>
</div>
</body>
</html>

--..

Here is my dilemma.  I have 5000 PC’s, which for the most part have been off for roughly 70 days.  Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in LANDesk.  Therefore, packages fail when being pushed out (a different agent responded).  To make this situation a bit crazier and because of login slowness, the inventory scan was removed from startup.  So, the only way to run an inventory scan is manually or if I am thinking correctly by re-pushing the client to all computers.

My question is.  Is there a way to simple force a scan on all computers, regardless if their IP address matches?   Perhaps using agent discovery?

Thanks

I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active Directory computer object, and then go into LANDesk and remove the associated computer object.

I know that you can set the server to automatically delete objects after x days, but due to our installation being very new and our management gateway not being completely configured, we don't want to delete LANDesk computer objects that might still be active machines, but just don't connect to our VPN consistently enough to do an inventory scan.

Is possible that when we delete the active directory object, that a maintenance task simply scans Active Directory to retrieve the current list of computers, then compares it to the inventories in the database and deletes machines that don't have an Active Directory computer object? I am guessing that a script would work for this task, but if it is possible without having to script something, that would be even better.

All,

We are testing a new proxy and are trying query HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings for a string value - AutoConfigURL.  We have defined a custom data definition in the manage software list for the correct HKCU key and string.  We have verified that it works on some machines where the inventory was ran with the user logged on.

From what I can find on other posts, querying HKCU is next to impossible for a reliable query response.  I have tried some of the sample scripts that copy HKCU keys to HKLM (Printer.vbs) and adapted for our purposes, but it will only work when the logged in user is a local admin.  We have very few people with local admin rights.

I have seen a few posts suggesting you might have to use strasuser.exe but no examples or feedback indicating it worked.

Has anyone successfully queried HKCU?  If so, can you post a sample script/process?

We are running a newly re-built 9.6 sp1 core with over 2000 machines which are almost exclusively Windows 7 64-bit Enterprise.

Can someone advice how to perfom inventory scanning with no connection to LDMS server?

Is it possible?

Thanks

We are currently having an issue where new deployments are completing successfully and do show up in the console but with a 'no entry' sign on them.

If we right click the new device there a minimal option available in the context menu.

The agent installed and all the services are running on the Client and the Core.

However I can see that the inventory scan is going straight into the ErrorScan folder.

This is using LDMS 2016.3 with Service Update 3.

Not had this problem before.

Any thoughts?

We have LANDesk 9.6SP1.

One of the things that is very helpful for our technicians is to print a report for a workstation that lists only the installed products as shown in the Programs and Features on the workstation.  (In other words, if you sit down at a workstation and then open Control Panel - Programs and Features, you see the list of "installed programs".)  This is one of the more helpful reports for our techs when they need to re-setup a crashed computer and they know what programs to reinstall for that use.

In the LANDesk console, I figured the way to do this was to create a column set since in there you can find the "Computer"."Software"."Add or Remove Programs"."Program"."Name" item.  I mean, that seems to be the one that makes sense to accomplish this.

However, the resulting information is displaying significantly more items than the list of installed programs as shown in the Programs and Features on the workstation.

For example, when I display the "Computer"."Software"."Add or Remove Programs"."Program"."Name" items for my device in the LANDesk Console, it returns 142 items!  And within this list, I have 17 items that begin with the words "Microsoft Office...".  However, if I sit at my computer and open the list of installed programs under the Programs and Features, the list is only 52 items long, and I have only a single item for Microsoft Office in the list.

How can we only display the "actual" list of installed programs as shown under the Programs and Features on each workstation?

I keep thinking I'm missing something obvious, but as of yet, it escapes me how to do this simple task so I have to swallow my pride and ask for help.

Hello.

Can someone please confirm if I understand that "Download statistics" in inventory correctly.

Is "Peer bytes" the amount of data that this devices has downloaded from other peers and "Source bytes" are the amount of data that other devices have downloaded from this device?

Or is "Source bytes" how much data this device has downloaded from non-peers?

Thanks in advance

Hello,

I am having issues with deploying agents to servers that have IIS installed. The initial install seems to complete without error. However, when I try to request an inventory scan/deploy software/etc., I get an error "The remote computer refused the network connection." I researched this error (including copying certificates from the Core, etc.), but didn't come up with anything.

The one commonality between all of these servers is IIS is hosting a website on the servers. When I check the Event Viewer log, I find about 7 errors each time I try to run the scan. The errors all point to "serviceHost.exe" with the faulting module "ntdll.dll."

I'm thinking there must be some permissions issues happening once IIS gets installed. Maybe some certificate conflicts? I've been researching, but I don't see this has been reported. Any help/recommendations would be appreciated.

Thanks,

Justus

So I recently install Ivanti Endpoint Manager 2017.1 on a server that previously hosted LANDesk Management Suite 2016, and while our SQL admin created the new database on a separate Virtual Hard Disk (which is still active and gets written to), I noticed a secondary database located on my Core OS drive (C:\Program Files\Microsoft SQL Server\MSSQL12.MSSQLSERVER\MSSQL\DATA). The database is just named "LANDesk.mdf", but it's already reached 7GB in size. Both our SQL admin and myself are puzzled as to what this database if for, why it's being consistently updated, and what is updating it.

This is an issue, because it's draining my hard drive storage on the Core, and if it's constantly writing to it, then those are vital resources that are being utilized.

Does anyone know what this database may be utilized for? It can't be a remnant from LANDesk 2016, because that wouldn't explain why it's being constantly updated. Why would Ivanti be using both the configured database that's on a separate drive and this other database? More importantly, how do I rid myself of it safely (if I can)?

Since I couldn't find anything regarding "database" or "SQL" in the places, I'm taking a guess and placing it in the "Inventory" place.

In the network view under all devices I am finding most laptops listed 7 or more times. I have deleted them all and re-discovered only to get the same result. I am running 8.8 SP2

Thoughts??