Hello:

I have a handful of workstations that either have no PC model information or inncorrect model information.  That is, the inventory field Computer.Model is either blank or has bad info (i.e., a Dell Latitude (laptop) reporting itself as a Dimension (not a laptop).  After doing some looking through the inventory I realized that another inventory field, Computer.System.Model, contains the correct information.

The only place on the actual machines, or in Active Directory that I find the model information is in the BIOS - this seems to be where Computer.System.Model is getting its info.  I confirmed on the test machines that I can easily access that WMI reports itself OK - this seems to be borne out by the correct information (including serial numbers) that is found under Computer.System.*.

Where is Computer.Model pulling its information?  Why is it accurate for about 90+% of the machines, but not on others?

Thanks for your help.

Thom

I'm attempting to clean out some of the custom information I've imported in the past, that are now just cluttering things up.  I'd like to verify that I completely remove them, without causing problems.  From what it looks like, I would need to delete the information from the METAATTRIBUTES database, then the corresponding info from the METAOBJATTRRELATIONS and the METAOBJRELATIONS databases.  To remove each device's inventory, I'd then need to delete all the items in UNMODELEDDATA that corresponds to that data.  Am I correct in all this?  Is there anything more or less I would need to do.  If there is already a post/doc on this subject, feel free to point me in that direction.  I'm using LD9.0 with MS SQL Express.

We're on LDMS 2016 SU4. I have inventory failing on two servers. The scans aren't making it into the ldscan folder on the core at all, so nothing is showing up for this server in the ErrorScan folder. Other servers on the same subnet scan in fine, and windows firewall is off (domain, private, and public) on this guy. I have completely uninstalled and reinstalled the agent, and I get a failure on the inventory scan portion of the agent installation (see below wscfg32 log). The OS on both of these is 2016 Server Datacenter, and these are the only two servers in our environment currently running this OS. Could this possibly be a compatibility issue?

WSCFG32 Log:

Mon, 13 Mar 2017 10:27:15 SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\localsch.exe /taskid=410 "/exe=C:\Program Files (x86)\LANDesk\LDClient\BrokerConfig.exe" /cmd="/n" /freq=86400 /autodelay="1|60"

Mon, 13 Mar 2017 10:27:15 INI:  EXEC04=C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe, /changesettingsnoreport, INSTALLONLY

Mon, 13 Mar 2017 10:27:15 Starting process: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport

Mon, 13 Mar 2017 10:27:49 Processes returned : 229835193

Mon, 13 Mar 2017 10:27:49 WARNING:  Non-standard return code for: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe, Exit code: 229835193

Mon, 13 Mar 2017 10:27:49 SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport

Mon, 13 Mar 2017 10:27:49 INI:  EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY

Mon, 13 Mar 2017 10:27:49 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Mon, 13 Mar 2017 10:28:37 Processes returned : -1073740791

Mon, 13 Mar 2017 10:28:37 CheckProcessExitCode processed app name: LDISCN32.EXE

Mon, 13 Mar 2017 10:28:37 FAILED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Mon, 13 Mar 2017 10:28:37 FAILED:  bCriticalError set to TRUE. Processing C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE

Mon, 13 Mar 2017 10:28:37 Overall Install Status:

Mon, 13 Mar 2017 10:28:37 FAILED:  Finished

Mon, 13 Mar 2017 10:28:37 SUCCEEDED:  Delete (c:\ENUNTCFG.MRL)

Mon, 13 Mar 2017 10:28:37 FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE

LDISCN32 Log:

Mon, 13 Mar 2017 10:27:50 Query for processor idle time: '\Processor(_Total)\% Idle Time'

Mon, 13 Mar 2017 10:28:02 Checking if firewall is enabled : ({9A6CFA40-5CE3-4D5D-A70A-D87C22FCF3ED})

Mon, 13 Mar 2017 10:28:02 Firewall service profile found

Mon, 13 Mar 2017 10:28:02 pszwDeviceName = Hyper-V Virtual Ethernet Adapter

Mon, 13 Mar 2017 10:28:02 pszwName = vEthernet (HNS Internal NIC)

Mon, 13 Mar 2017 10:28:02 pszwDeviceName = vmxnet3 Ethernet Adapter #2

Mon, 13 Mar 2017 10:28:02 pszwName = Ethernet0 3

Mon, 13 Mar 2017 10:28:02 Global firewall is not enabled

Mon, 13 Mar 2017 10:28:03 IsAMD = false, Initial Logical Processors = 1

Mon, 13 Mar 2017 10:28:03 SMTSelectMask:00000000, CoreSelectMask:00000000, PkgSelectMask:ffffffff, PkgSelectMaskShift: 0

Mon, 13 Mar 2017 10:28:03 Core Bits = 0, Logical Bits = 0

Mon, 13 Mar 2017 10:28:03 Package 0: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 2: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 4: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 6: Cores: 1

Mon, 13 Mar 2017 10:28:03 Number of processors = 4, number of cores = 1, hyperthreading = false

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 vulscan app path dir: C:\Program Files (x86)\LANDesk\LDClient\

Mon, 13 Mar 2017 10:28:03 Failed to get the windefender auto protect state

Mon, 13 Mar 2017 10:28:03 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:03 Checking if firewall is enabled : ({9A6CFA40-5CE3-4D5D-A70A-D87C22FCF3ED})

Mon, 13 Mar 2017 10:28:04 Firewall service profile found

Mon, 13 Mar 2017 10:28:04 pszwDeviceName = Hyper-V Virtual Ethernet Adapter

Mon, 13 Mar 2017 10:28:04 pszwName = vEthernet (HNS Internal NIC)

Mon, 13 Mar 2017 10:28:04 pszwDeviceName = vmxnet3 Ethernet Adapter #2

Mon, 13 Mar 2017 10:28:04 pszwName = Ethernet0 3

Mon, 13 Mar 2017 10:28:04 Global firewall is not enabled

Mon, 13 Mar 2017 10:28:20 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:20 open key Software\Utimaco\SGEasy with flags 0x20019 returns handle 0, status 2

Mon, 13 Mar 2017 10:28:21 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:21 CPolicyHistory::LoadHistoryFile: Failed to parse C:\Program Files (x86)\LANDesk\LDClient\Data\TaskHistory.xml

Mon, 13 Mar 2017 10:28:21 CPolicyHistory::LoadHistoryDaysToKeep: No task history maintenance to perform, registry settings for task history maintenance mode is '-1'

Hi

When we try to download patches using Landesk, it fails with next error message in vulscan.log:

Fri, 17 Feb 2017 14:24:39 Download failed unable to get path, error code: 12 file: http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:39 Failed to download http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe.  Error code 12

Fri, 17 Feb 2017 14:24:39 http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe Error

Fri, 17 Feb 2017 14:24:40 Download Failure: Error 80004005 downloading http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 Last status: Error. No se pudo descargar http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 DeferredReportAction: name 'CitrixReceiver4.6.exe', code '0', type '-1', status 'Error en la descarga del archivo CitrixReceiver4.6.exe'

I have tried with diferent patches, and error is the same.

If we try to download patches accesing URL http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe , we can do it with no problems.

Any ideas?

Thanks in advance

Regards

Hi folks - in response to the document posted here about MINISCAN and /send, does anyone have any additional information or reference about these switches?

" As of LDMS 8.7, we can send custom data with a miniscan for a Windows client.

The format for this scan is;

"c:\program files\landesk\ldclient\miniscan.exe" "/send=Custom Data - Logged On = Yes"

Where "/send=" is the switch to let miniscan.exe know to include the data that follows in the minscan file. It is important to include the quotes "/send" for the command to work.

The rest of the command line follows the rules for custom data. Remember, this is a snippet of information only, up to 255 characters. "

Thanks!

Hello....              

I was wondering if I can determine what specifically causes a scan to be placed in the Error Scan folder. Is the answer in the scan file itself? Or in a log somewhere. I have looked in the event viewer and most of the time it just says that a full scan will be forced. And I have tried to tweak my duplicate device settings but I am constantly getting error scans.

thanks.

jeff

Hi,

I have lot of error scan files under core\ldmain\ldscan\errorscan.

Do I need worry about that??

What is causing this issue??

How can I fix this issue??

Thanks in advance..

Dinesh

I have created a query that selects a group of machines by model and by login user. Out of those machines I wold like to create a report to show the .Netframework installed. I have noticed that the majority of the devices have .NetFramework 2.0 but there are other ones that have different one. I have selected certain colums to show what I need but only .Netframework 2.0 show in the report because that is what I have chosen. What do I need to do to show version of .Netframework.

Thanks in advance!

Hi there,

Wondering if anyone has had any success in getting reliable data back from Inventory on the version of PowerShell installed?  If so, would you mind sharing the secret sauce?

Thanks in advance,

Kevin

The inventory server service on our Management Suite server will not start. In the LDInv32 log file the following error is found:  Stopping: Unable to control service. Error: 1052.

Please help!!!

Is there a best practice guide for configuring the agent for scheduled inventory scans?  I would like to schedule daily scans, but have the scan files trickle in throughout the day insted of the pounding the core in a few hours.

If I set the time range from 0 to 23,  will they all start at 0:00  or would it be anytime in that period?

Or would i need to set the time range for an hour and then select "additional random delay" for 23 hours?

Using a single core (VM) with 18,000+ nodes.

Hi,

Do you know if the ports list is the same as 9.6 ?

I have heard / seen a couple of mentions of the attached Network Printers now being available in Inventory, but am not sure where to find them in the inventory window.  Any ideas where I should look?  do i need to enable anything special on my Inventory settings?

Thanks!

All,

We are testing a new proxy and are trying query HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings for a string value - AutoConfigURL.  We have defined a custom data definition in the manage software list for the correct HKCU key and string.  We have verified that it works on some machines where the inventory was ran with the user logged on.

From what I can find on other posts, querying HKCU is next to impossible for a reliable query response.  I have tried some of the sample scripts that copy HKCU keys to HKLM (Printer.vbs) and adapted for our purposes, but it will only work when the logged in user is a local admin.  We have very few people with local admin rights.

I have seen a few posts suggesting you might have to use strasuser.exe but no examples or feedback indicating it worked.

Has anyone successfully queried HKCU?  If so, can you post a sample script/process?

We are running a newly re-built 9.6 sp1 core with over 2000 machines which are almost exclusively Windows 7 64-bit Enterprise.

I need some advice on how to add a couple of custom data fields.  I need to add custom fields from a previous database, and I need to add my own custom "Function" field.  I only have the Management Suite 9.6 sp 0.  No other addons like the Inventory or Analytics.

Custom Fields from Previous Database

I've been given from a previous inventory system a list of computer names, serial numbers, and custom fields.  I can match it all up using serial number as a key, but  I need to add the custom data fields.  These are department and cost center.  The list is for about 6,000 computers, most of which were manually collected.  Because of the effort involved in collecting the data, I need to get these into the database, even if they aren't used much.

Custom "Function" field

I also found with my last large deployment that I need to classify computers based on it's function.  A custom "Function" field.  It's a hospital, so some computers are in the OR and others run a TV screen of advertisements.  They have different deployment requirements then a secretary or patient room computer.  Actually the rule list became quite complicated.  That's fine, but all I had to categorize them is OU, subnet, name, model, and installed software.  With no ability to use another query in a query, or a temporary table, my queries became very complicated and slow.  A "function" field would help a lot if it gets close to 100% coverage.

I've got the custom field in the registry, and have inventory collecting it.  It works nice, but I won't get full coverage with it.  For example, I might not be allowed to write to a registry on some computers (ie Vendor owned that runs lab or surgery equipment).  I've tried deploying a .bat file, but didn't get 100% success, and I'm starting to think 100% of any deployment is unrealistic.

I've played around with thecustom forms.  That looks good.  It could help with future collection of department, cost center, computer function fields.  It could get some more coverage of the custom data if I have compliance from field support.

I've seen how I can manually add a field in the Inventory window for a specific computer. But wow that'd be slow.  We have 12,000 objects in our inventory.  Even if half are old, It'd take forever to do it that way.  Having to even do 100 would be a cause for beer at lunch, I mean at 5.

I've access to the Database and the thought of sql insert/update queries has crossed my mind.  But the database is big and would take some time to figure out.  I have a lot of other work to do so holding that off as a last resort.

Any advice would be appreciated.  I'd rather do this within the Console because I'm trying to avoid making this too difficult for someone else to step in and do.  But if this has to be done using some programming or outside manipulation of the database then its something I definitely consider since both are very important.  I'm functional in c#, powershell, and sql.  I have a database admin who should be a sql master and a couple guys who know a bit of VB who could potentially help.  Also I might be looking at it wrong, so if there is another process that can accomplish the division of computers besides the custom field that could work too.

Thanks

Hello

I need to retrieve the history of Landesk Task such as OS patches and software Deployement .

Due to a log and database performance on the Core Server there is a retention of 90 days about software deployment run by Landesk Task

So i'm able to retrieve information from the list of software installed from Windows Logs ( control panel > Software and features menu ) running a landesk query , but after that how can i identify which software from that list have been installed by a LD task instead of a manually user installation . if there a way to do it .

thank in advance

show this windows:

in win event:
Application Error, id 1000

Имя сбойного приложения: LDAPWhoAmI.exe, версия: 10.0.1.24, метка времени: 0x56a79182

Имя сбойного модуля: MSVCR110.dll, версия: 11.0.51106.1, метка времени: 0x5098858e

Код исключения: 0xc0000417

Смещение ошибки: 0x0009f979

Идентификатор сбойного процесса: 0xae4

Время запуска сбойного приложения: 0x01d1d04c079041d9

Путь сбойного приложения: C:\PROGRA~1\LANDesk\LDCLient\LDAPWhoAmI.exe

Путь сбойного модуля: C:\PROGRA~1\LANDesk\LDCLient\MSVCR110.dll

Идентификатор отчета: 4668b9f9-3c3f-11e6-bc56-ecb1d72e8ff9

Полное имя сбойного пакета: %14

Код приложения, связанного со сбойным пакетом: %15

this problem It occurs when inventory runs, process ldiscn.

anyone else seen this problem?

Hello all,

When we first implemented we didn't make much use of the Alert system. I am attempting to set it up correctly so it can be used, but I am running into an issue.

We have cleared out all our old alerts so we could "start fresh" and will be pushing new alert settings to all machines. However, we still have a large amount of machines that are reporting their health is "Critical" despite there being no alerts for them, and their health not being actually critical.

For example, the machine at some point may have reported that it was low on HDD space, but it is no longer low on HDD space, but the inventory data for it still has a Health status set to "4,"

Is there a way to reset the health status of a machine manually? Or do I have to have our DBA update them all to Health Status of "2" to reset this. There are no alerts to "acknowledge" or anything for the device in order to clear the alert.

Thanks!

I have about 30 computers reporting the wrong type in the "Computer"."Type" attribute. They are all laptops being reported as 'Workstations' instead of 'Portable'. How is that field being populated and is there a way to fix it? We are currently on EPM 2017.1.

Hi.  I've been roaming (searching) for answers as to why when I select a scope or a device group under TARGETS when attempting to schedule an inventory scan that after I click SAVE the results showing in all devices is UNKNOWN.  If I select a single PC, it shows up.  Am I doing something silly?  2017.3 here... Thanks.

mg