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Several PC 9.6 Agent are not showing in Devices Inventory.

April 13, 2015, 12:44 pm
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At least on 4 PCs I am experiencing this same problem - They are not in the Inventory of all devices and therefore they do not have all of the Portal Manager Icons. Portal Manager is blank.

Already tried uninstallwinclient.exe /UI /FORCECLEAN /REBOOT and reinstalled agent a number of times and still not showing in inventory.

Also I already increased the Max Scan File Size to 15000000.

hen running Inventory Scan, it will start, and after a few progress bars, it just disappears.

When running Security scan it goes all the way and at the very end it says failed - "Core could not process data"

Please Help.

Thank you.

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How to scan for a specific file?

July 17, 2015, 11:26 am
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Is it possible to configure the scanner to scan c:\users\ and all folders in that directory for a certain subset of folders and files? specifically I want to know if there is a file with a certain extension in the roaming folder of each user listed. Thanks.

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Remove LANDesk computer objects

April 7, 2014, 5:04 pm
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I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active Directory computer object, and then go into LANDesk and remove the associated computer object.

 

I know that you can set the server to automatically delete objects after x days, but due to our installation being very new and our management gateway not being completely configured, we don't want to delete LANDesk computer objects that might still be active machines, but just don't connect to our VPN consistently enough to do an inventory scan.

 

Is possible that when we delete the active directory object, that a maintenance task simply scans Active Directory to retrieve the current list of computers, then compares it to the inventories in the database and deletes machines that don't have an Active Directory computer object? I am guessing that a script would work for this task, but if it is possible without having to script something, that would be even better.

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User accounts that have admin rights on a computer

February 1, 2010, 2:44 pm
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Is it possible to run a report in LDMS that will provide a list of users that have admin rights to that box.

 

Thanks.

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Client Does not update the ldappl3.ini though changes are made available to clients

August 12, 2010, 1:04 pm
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Landesk Management Suite 8.8 Sp2 8.80.0.249

Updated ldappl3.template

make available to clients

ldappl3.ini updates properly on the core server however the clients never see the change.

 

Verified Agent Configuration is set to Automatically update via http.

Verified the contents of the ldappl files on the web page http://servername/ldlogon

tried: http://community.landesk.com/support/docs/DOC-6320

 

If I re-install the client it put in the correct ldapp3.ini and reports the new custom data that is configured in the ldappl3.ini will show in inventory. However if I force a new scan it overrites the ldappl3.ini and will remove the data the next time it scans in.

 

At a total loss. I was 1st in Queue to get through but now am 2nd!

 

Any help would be appreciated

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LDBIOS.TXT with LDMS 9.0 and Windows 7 x64 Client

November 5, 2010, 12:42 am
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With the ldms 8.x and a ldiscn.exe scan with the switch /do16, a file ldbios.txt was created, with all information about the bios of the machine.

How can i create the same information in the inventory with ldms 9 and windows 7 x64 Client ?

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Inventory for a specific Shortcut

January 3, 2013, 3:46 pm
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I need to inventory for a specific shortcut file.  I am looking for the the best method to get that done.  Any suggestions?  Thanks

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Servers with UPS listed as Portable

March 31, 2014, 10:05 am
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After SP2 all of our remote servers with a UPS connected via USB are now being listed as "Portable" Devices.

Anyone else seen this? Anyway to correct this?

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Username that installed an application

May 20, 2014, 12:46 pm
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Hi there,

 

Does anybody know how to retrieve or include in the LDMS inventory data base the username of the user that installed manually a given application in a client computer? Maybe using the WMI tool from LDMS console?, in that case in what WMI path could that information be found?

 

Thanks!

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Console Extender Usage

October 1, 2010, 3:59 am
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I wanted to see who is using right click extender and how they use it ? I have been using it for a few weeks now and love it simple things like browsing C$ with a

right click , Anyone using this for any cool features they would like to share ?

 

I would really like to know how to setup emailing to users from lotus notes , This would be good for installing software etc. just to inform the users

 

http://www.managedplanet.com/products_for_landesk/console-extender-for-landesk.html

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Some Inventory>Package data missing since moving to 9.6 SP2

July 31, 2015, 7:55 am
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I was preparing some software deployment verification docs for our helpdesk in reference to a piece of software we've tested and are about to release. In looking for the item used in terms of this verification, I discovered it and its predecessor aren't listed in Inventory>Software>Package as it is in our 9.5 core. I ran a full sync scan on the targeted machine with no luck. I then checked several machines that would be getting this software in the deployment. They are all missing that same Software>Package in their inventory as well.

 

Still cutting my LANDESK teeth here so I'm not sure how I would co about resolving this.

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Fixed Hard Drive Serial Number is incorrect

July 1, 2015, 2:05 am
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To whom it may concerns,

 

     There is a fixed hard drive serial number incorrect situation. We found several customer machines which installed LDMS 9.5 SP3 got this problem.  Please see the image file serialnumber2.png, This pic was captured this machine inventory tree, and the hard drive serial number is incorrect. But if see the image file named serialnumber1.png. This pic was captured from the machine powershell command line. and it did returned the correct hard drive serial number. I have checked the workaround solution from https://community.landesk.com/support/docs/32711. But I hope this problem can be fixed future.

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WEI value in inventory for EUC machines

May 23, 2014, 7:40 am
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Guys,

 

I need to pull the report on Windows experience Index value on all machiens reporting to LANDesk which are running Windows 7 64 bit operating system.

 

Can someone tell me which filed in inventory has this data?

 

Regards,

Chetan.T.V

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Inventory scan failing - going to errorscan folder

January 31, 2015, 8:52 am
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9.6 sp1

agent was just reinstalled on the client

ran coredbutil on datamart & damartpm.xml already with INV service stopped.  restarted the service afterwards

event viewer shows this error:

not quite sure how to fix it.

Image 2.jpg

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Run inventory scanner automatically after software package installation.

April 1, 2015, 9:27 am
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In reference to running the inventory scanner automatically after software package installation, does that only apply when LANDesk does the installation or does it run automatically after any software is installed. Like through add/remove program? One last question, is there any way to run a software scan when package is removed?

 

 

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9.6SP1 Core - stale devices are not deleting from inventory

April 24, 2015, 11:09 am
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I have a few devices that I mark for deletion within LDMS. The way I understand this process is that I only mark it for deletion and then by default around 23:00 these are removed from the inventory. But when I come back the next day, I see the stale devices are still there. 

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Devices won't report correct model or serial number.

July 17, 2015, 10:53 am
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This week I replaced a computer lab, after installing the agent some have CBX3__ as the model and no serial number reported.   I ran an inventory scan after but it still looks the same.  attached a screen shot of the problem computers.

 

Any suggestions on what to try next?

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LDInv32.exe.log

August 1, 2008, 2:20 pm
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I have noticed that there are a bunch of files with the above name that is eating my disk space. How can I prevent from getting this log files.

 

 

I have 8 gig eaten by these files.

 

 

Suggestions???

 

 

 

Thanks.

 

 

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ldiscn32 running on core

January 16, 2013, 12:44 pm
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Why would the ldiscn32 process be running on the core? Also, what would be the best way to disable/uninstall it?

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Retrieve System and User DSN in ODBC

July 16, 2015, 12:58 am
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Hi,

 

I had a look around in Landesk to see if it's possible to retrieve a list of System and User DSNs from the registry. I have looked at custom data -- registry items but what we would be looking for is subkeys within HKLM\SOFTWARE\ODBC\ODBC.INI\ODBC Data Sources, these subkeys are unkown since users can call them whatever they want however the custom data requires a known key to retrieve custom data.

 

Has anyone performed this within Landesk? if so how?

 

Thanks

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