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Inventory shortcut does not contain all the information

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Hi,

 

I have upgraded agents to 96sp1.

I noticed by looking at the inventory shortcut or local tasks that the inventory command line is truncated.

"C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE" /V  instead of    "C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE" /NTT=Server:5007 /S=Server  /I="C:\Program Files (x86)\LANDesk\LDClient\Data\ldappl3.ini" /v /f /sync

 

6: C:\Program Files (x86)\LANDesk\LDClient\ldiscn32.exe /noui

     handle    : 777

     start     : Fri Jun 12 00:57:13 2015

     frequency : 86400

     Filter 1  : [Auto delay] State=(Not ready) Min=(0) Max=(60)

     Filter 2  : Time of Day 0 to 2

 

  7: C:\Program Files (x86)\LANDesk\LDClient\ldiscn32.exe /mini /noui

     handle    : 778

     start     : Mon Jun 08 09:09:08 2015

     frequency : 600

     Filter 1  : IP Address Change Filter

 

  8: C:\Program Files (x86)\LANDesk\LDClient\ldiscn32.exe /noui

     handle    : 780

     start     : Mon Jun 08 10:09:27 2015

     frequency : 600

     Filter 1  : OS Event (logon)

     Filter 2  : [Auto delay] State=(Not ready) Min=(60) Max=(60)

 

I created another agent( also rebuild all) and get the same.

As far as I remember the creation of local task was not part of the ntstacfg.in#

 

Is that part of the change in 96 SP1?


In a computer's Software Inventory, what's the difference between...

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I'm making a query to see what computers have a specific software installed to help with deployment verification.  And another to see which ones do not so we can schedule a deployment.  But I'm not quite sure what the difference between some of the categories in  Machine Component tree.  I'm using Landesk Management Console 9.6.0 without the Inventory add-on.

 

In Computer -> Software, what's the difference between..

 

Add or Remove programs -> Program

Package Manager -> Package

Product

 

Where does the inventory scanner find this information?

 

Right now I've used the GUID field in the Product category.  I've used "like" in the name fields in either Add or Remove programs -> Program or Product.  They seem at first glance to be the same.

 

Thank you.

Add registry info via a custom script??

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I'm trying to create a custom script to add a registry entry to the RunOnce key. The problem I'm having is the amount of quotes I require in order for it to run properly. No matter what combination of quotes I use, whether it be <qt/> or ", I don't get the end result I need, which is an entry in the RunOnce key that looks like this: "C:\Program Files\LANDesk\LDClient\miniscan.exe" "/send= Custom Data - Lock Status = Unknown".

 

 

Here's the script:

[MACHINES]
REMEXEC0=C:\Windows\System32\reg.exe add HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce /v MiniScan /t REG_SZ /d <qt/>C:\Program Files\LANDesk\LDClient\miniscan.exe<qt/> "/send= Custom Data - Lock Status = Unknown", SYNC

LDISCN32.EXE Times Out On Clients

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We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients...

 

"Event ID 1002"

"Application Hang"

"Hanging application LDISCN32.EXE, version 9.0.2.120, hang module hungapp, version 0.0.0.0, hang address 0x00000000."

 

We first noticed the problem because we use a command in our OS deployment process to send a full inventory scan after a machine is re-imaged. On some OS deployment jobs we started to see clients that would hang and never complete the Inventory Scan section of the script. I had to terminate the ldiscn32.exe process in Task Manager. If I run an Inventory Scan from the Start Menu shortcut I see that Hardware Inventory is complete, Software Inventory runs to about 80% on the progress bar and then just stays there, having processed around 37,400 files. (The actual number of files processed varies.)

 

I'm not sure how many of our client computers are affected, but I suspect it's quite a few because I see a number of inventory records that have not seen an updated software inventory in many weeks, even though the machines are connected to the network every day. I don't think it's a problem on the core because my ldscan folder is not filling up with SCN files, and some clients are sending inventory successfully.

 

Any help would be greatly appreciated.

 

Jayson

Service account temp internet files growing by 20GB per day

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Anyone else seen this. We use a service account for LANDesk and that account on our core has begun amassing 20GB+ of data in it's temporary internet folder every day.

I have to reboot the server into safe mode to kill all the stuff in there because it's being used by another task.

 

Any ideas what might be causing this?

LDISCN32.exe

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Hi

 

Apologies for what might be a very simple question...

 

I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the switches /F /L /V (i a have also tried various other swithces) but i can see no evidence of a log file or error report? also I can see no evidence of the scan file being passed back to the server. I am sure I'm just not looking in the right plave for error logging?

 

On a seperate note these devices do not apply policy, when process runs it identifies a policy is required but does not execute its application. See attached image.

 

 

image.png

 

 

Thanks in advance

GatherProducts.exe High CPU Utilization and Run Time

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Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing MSI DB', 25 minutes to get to 'Finished initializing MSI DB' and 15 seconds to complete. We are currently a new install of LFMS 9.0 SP3. Any insight is appreciated.

2014 Lenovo Battery Recall - using LDMS to determine affected systems

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Hi all,

 

Is anyone aware of how LDMS can be used to determine if the batteries in a laptop at the time of inventory are part of the newest Lenovo battery recall?

 

I seem to remember that during the previous battery recall, there was a utility that allowed reporting from within LDMS, perhaps I'm not remember correctly.

 

Thanks

 

http://support.lenovo.com/en_US/detail.page?DocID=HF004122


Remove LANDesk computer objects

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I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active Directory computer object, and then go into LANDesk and remove the associated computer object.

 

I know that you can set the server to automatically delete objects after x days, but due to our installation being very new and our management gateway not being completely configured, we don't want to delete LANDesk computer objects that might still be active machines, but just don't connect to our VPN consistently enough to do an inventory scan.

 

Is possible that when we delete the active directory object, that a maintenance task simply scans Active Directory to retrieve the current list of computers, then compares it to the inventories in the database and deletes machines that don't have an Active Directory computer object? I am guessing that a script would work for this task, but if it is possible without having to script something, that would be even better.

LDMS 9.6 local scheduler tasks

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Is there an easy way to keep vulscan from re-applying the local scheduler tasks from the agent when it runs?  I have technicians that do not want the local tasks to be updated from the agent settings after they have adjusted them by script.  They find that it is easier for them to follow the settings directly from the command line instead of the agent settings.

Disabled PC's in AD

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I'm attempting locate disabled PC's in AD that are in the Landesk inventory. I've enabled  AD in Landesk and have a saved query that reports disabled devices.  Can't figure out a way to bring this information into a Landesk query. Is there a way to do so or another way to determine if I have any disabled devices in my Landesk database. 

AV Info in Inventory Security field - Sophos AV

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Trying to create a query to check on the status of our Sophos AV installed on our PC's.  We're using LDMS 9.5 sp3, and finding that the AV info under Security in Inventory is not reporting back that Sophos AV is installed on the PC. In fact, it is there.  How is LDMS picking this info up and reporting it back through inventory?

Inventory scan will not complete with Symantec Endpoint Protection 12 installed.

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After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting Win7. The inventory scan hangs on the software and fails to close LDISCN32.EXE. If you uninstall Symantec Endpoint Protection, the inventory scan completes without issues. We have turned off every option in Symantec but are unable to run an inventory scan with it installed.

Custom data fields? I need to to add a few and get close to 100% coverage

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I need some advice on how to add a couple of custom data fields.  I need to add custom fields from a previous database, and I need to add my own custom "Function" field.  I only have the Management Suite 9.6 sp 0.  No other addons like the Inventory or Analytics.

 

Custom Fields from Previous Database

I've been given from a previous inventory system a list of computer names, serial numbers, and custom fields.  I can match it all up using serial number as a key, but  I need to add the custom data fields.  These are department and cost center.  The list is for about 6,000 computers, most of which were manually collected.  Because of the effort involved in collecting the data, I need to get these into the database, even if they aren't used much.

 

Custom "Function" field

I also found with my last large deployment that I need to classify computers based on it's function.  A custom "Function" field.  It's a hospital, so some computers are in the OR and others run a TV screen of advertisements.  They have different deployment requirements then a secretary or patient room computer.  Actually the rule list became quite complicated.  That's fine, but all I had to categorize them is OU, subnet, name, model, and installed software.  With no ability to use another query in a query, or a temporary table, my queries became very complicated and slow.  A "function" field would help a lot if it gets close to 100% coverage.

 

I've got the custom field in the registry, and have inventory collecting it.  It works nice, but I won't get full coverage with it.  For example, I might not be allowed to write to a registry on some computers (ie Vendor owned that runs lab or surgery equipment).  I've tried deploying a .bat file, but didn't get 100% success, and I'm starting to think 100% of any deployment is unrealistic.

 

I've played around with thecustom forms.  That looks good.  It could help with future collection of department, cost center, computer function fields.  It could get some more coverage of the custom data if I have compliance from field support.

 

I've seen how I can manually add a field in the Inventory window for a specific computer. But wow that'd be slow.  We have 12,000 objects in our inventory.  Even if half are old, It'd take forever to do it that way.  Having to even do 100 would be a cause for beer at lunch, I mean at 5.

 

I've access to the Database and the thought of sql insert/update queries has crossed my mind.  But the database is big and would take some time to figure out.  I have a lot of other work to do so holding that off as a last resort.

 

Any advice would be appreciated.  I'd rather do this within the Console because I'm trying to avoid making this too difficult for someone else to step in and do.  But if this has to be done using some programming or outside manipulation of the database then its something I definitely consider since both are very important.  I'm functional in c#, powershell, and sql.  I have a database admin who should be a sql master and a couple guys who know a bit of VB who could potentially help.  Also I might be looking at it wrong, so if there is another process that can accomplish the division of computers besides the custom field that could work too.

 

Thanks

Inventory data for is out of sync. A full scan will be forced.

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Hello,

 

I have such messages for about 8 / 10 times for one day.

 

I know it is a notification about the fact that the Delta scan has not been received correctly.

 

Can i do something to force only on some of these computers (i know which one are concerned) always a full scan to be done every day and not a Delta.

 

Thanks a lot.


Automatically Delete old Computers

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So I have been wondering for a while now why I have so many old devices showing up in my inventory. According to this doc (http://community.landesk.com/support/docs/DOC-1188) The "Days to keep inventory scans" is supposed to take care of this, but it doesn't seem to be working. I have mine set to 30 days, but I have machines showing up in inventory with Last Hardware Scan Date of over 6 months ago. Why is this not working or how do I get it to work? Thanks.

Scan for all files with a known extension

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Hi all,

 

I've been asked to scan all of our workstations for certain files with a known extension (.bbk) but I'm struggling to get this done. I found some info about doing this for PST files but we're on v9 and it seems different. Does anyone know how to do this? It needs to be a wildcard search as the filenames will differ, just the extension that will remain the same.

 

Thanks!

How to get "out of control" clients back in LANDesk

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I have recently taken over LANDesk at my new company and it's a mess and not set up properly. Many things were not set up properly but I've just upgraded to 9.5 and I am trying to find and fix all of the problems. The main one to note was that the clients were refering to the core's hostname, not the FQDN. I have changed this, but still can't get clients to scan. We also have a Management Gateway, which I believe is set up properly now. 90% of our machines are remote and most will never connect directly to the network or VPN in. I've rebuilt the agent using ConfigureBroker.exe, tried to manually runs scans with the following command

"%ProgramFiles(x86)%\LANDesk\LDClient\LDISCN32.EXE"/NTT=<core's FQDN>:5007 /S=<core's FQDN> /I=HTTP://<core's FQDN>/ldlogon/ldappl3.ldz /V /f /sync

Nothing I seem to do works. I have a laptop at home that is currently not in Inventory (was set to remove entries older than 30 days, I have also changed this to not happen), I've tried to manually run BrokerConfig, reinstalled my new agent, manually run scans. Nothing I seem to do works, and I need to find a way to get about 300 computers back into inventory. Can anyone help me out? I'm out of ideas.

 

Thanks

Where is the version of Internet Explorer reported.

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We just upgraded ot LDMS version 9.5.  In LDMS 9.0 I could find the version of IE on each machine querying Inventory, Custom Data, Internet Explorer.

Any idea how to query IE versions in 9.5?

9.6SP1 Core - stale devices are not deleting from inventory

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I have a few devices that I mark for deletion within LDMS. The way I understand this process is that I only mark it for deletion and then by default around 23:00 these are removed from the inventory. But when I come back the next day, I see the stale devices are still there. 

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