Hi,
The Primary Owner in the inventory list show different info. Some of the info in the Primary Owner show as Domain\User and some of it show as CN=User,OU=Department....
All of the computers are login to domain.
Thanks.
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Primary Owner - "Domain\User" and "CN=User,OU=Department..."
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Query: Software Installed, exluding "trash"
LANDesk Management Suite v9.0.3.1
Hello, I am pretty new to LANDesk and I am kind of stuck. I created a query to show me software installed on machines (software inventory) in a location, but I want to exlude some items that I just dont care about. My query is put together like this:
"Computer"."Computer Location" LIKE "my location"
AND ("Computer"."Software"."Add or Remove Programs"."Programs"."Name" NOT LIKE "Update for"
OR "Computer"."Software"."Add or Remove Programs"."Programs"."Name" NOT LIKE "Security Update"
OR "Computer"."Software"."Add or Remove Programs"."Programs"."Name" NOT LIKE "Flash Player"
...
the list goes on
...
)
The problem that I am having is that it will run and still give me results containing "Update for", "Security Update", "Flash Player", and so on. I found the following KB and if I am reading this correctly, then LANDesk is behing as expected. http://kb.landesk.com/support/thread/17154. They list a SQL query as a solution, but I am not quite sure how use that in LANDesk and probably don't have access to that part of it.
Is what I am trying to do possible? Any advise woulbe be appreciated!
-Jason
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Device not showing discovery status
Hoping someone can help me figure this one out. I have a device, my PC, that I have lost 'connectivity' to from within the console. The inventory and security scans are processing whenever they're run but when the discovery is done to see if it's connected or not, it flashes the blue "?" mark and then never returns the status.
I've tried removing the agent completely and re-isntalling several times. I've turned the firewall off to see if something happened there. Update the NIC drivers. Made sure the "NT AUTHORITY\Authenticated Users" is in the "Users" group and that the our Scheduler account is in the Administrators group...just in case. I've deleted the device from Inventory and ran full scans and made sure everything populated. I can ping the PC from the core and other PCs.
Any thoughts? What am I missing? Nothing has changed...at least that I'm aware of.
Thanks,
Scott
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Lot of error scan files under Ldscan folder
Hi,
I have lot of error scan files under core\ldmain\ldscan\errorscan.
Do I need worry about that??
What is causing this issue??
How can I fix this issue??
Thanks in advance..
Dinesh
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Inventory missing some items
LD 9.5 no SP1
As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc and everything else is there.
When I look in inventory these items are missing from there.
1. In troubleshooting I deleted the test computer from the console then ran a full inventory scan, didn't help
2. went into \program files\landesk\ldclient\data and deleted the LDAPPL3.ini file and ran a full inventory scan, didn't help.
3. Did a remoteregistry and deleted the Landesk unique ID in both places, then ran a full scan, didn't help
Also all these computers have the same os (win 7 32bit), same model, as computers that are fine.
Any suggestions?
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9.6 Not Displaying Last Scanned Data in All Devices View
Performed the Upgrade to 9.6.
The All Devices view is no longer showing any data for columns besides the IP address. It does display properly in the Mobile and Computers view.
How do we get the full information to show up? The All Devices view is important for me.
Thanks
Adding to my earlier note: agent version stays the same but just shows a new config date? That somehow doesn't make sense.
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MINISCAN.EXE command switches and additional documentation
Hi folks - in response to the document posted here about MINISCAN and /send, does anyone have any additional information or reference about these switches?
" As of LDMS 8.7, we can send custom data with a miniscan for a Windows client.
The format for this scan is;
"c:\program files\landesk\ldclient\miniscan.exe" "/send=Custom Data - Logged On = Yes"
Where "/send=" is the switch to let miniscan.exe know to include the data that follows in the minscan file. It is important to include the quotes "/send" for the command to work.
The rest of the command line follows the rules for custom data. Remember, this is a snippet of information only, up to 255 characters. "
Thanks!
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Help Needed for Running Reports: Want to discover new computers and software added to the domain.
Hello,
I have been tasked to "Master LanDesk" (LanDesk Management Suite 9.60.0.244) for a fast growing company and have started running into issues, For starters, I need to be able to run reports that provide a few details such as all the devices and software (both licensed and unlicensed) on the network. Seems to me that when running an "All Devices" report I am only getting what appears to be devices with the LanDesk Agent installed on them and not all the devices currently on the network.
What I want to be able to find out and provide to my boss by tomorrow, if at all possible, is can I run a weekly report to identify new computers added to the network? Software that has been added? Licenses expiring?
When I run the "Unmanaged Devices" report I am not seeing a newly built laptop that I just added to the domain on the list. I have searched for its Device name, IP address, and MAC address with no luck. Do I have to manually add it to LDCORE to finally be seen? I want to be able to discover it as unmanaged and from there deploy an agent to "manage" it. Can be this be done?
Also, I don't know if I'm doing something wrong but I am aware some of our machines have paid for software with licenses but when running all the various reports for software license monitoring I am not seeing them. Essentially, what I would like to be able to do is run weekly reports to help determine what software licenses are expiring as well as new software that has been added to the network that were not authorized to be installed.
If someone could chime in and help steer me in the right direction that would be great. Thank you for your time.
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Duplicate devices showing - Attributes are identical yet aren't deleted
Hi,
I have an issue where machines are displaying in the All Devices window twice - They have the same Device Name, MAC address, serial number, last inventory scan time and date. They are the same machine.
If I manually delete one, it returns.
The duplicate device task within Services is set to delete on Device Name and MAC address (defaults) but this isn't working.
I cant see why....
LDMS 9.5 SP2
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9.5 Inventory: Software - Package - MD5HASH
Hello,
The IT security Team here wish to be able to view MD5 Hash values for executable files on client endpoints. While we can query for the exe files, the MD5HASH (and other hash values) are blank.
How can we enable the generation / inventory collection of md5 hash values for these scanned files please?
What impact might this have on Inventory scan time, database size, database performance ... anything else?
Many thanks for any help anyone can provide.
Glen
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What causes error scans?
Hello....
I was wondering if I can determine what specifically causes a scan to be placed in the Error Scan folder. Is the answer in the scan file itself? Or in a log somewhere. I have looked in the event viewer and most of the time it just says that a full scan will be forced. And I have tried to tweak my duplicate device settings but I am constantly getting error scans.
thanks.
jeff
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LANDesk Inventory Server service hasn’t started after weekly reboot
We schedule our servers to reboot every week. For the last 4 weeks after the every reboot the LANDesk Inventory Server service hasn’t started. It is configured to start automatically and also has redundancy to restart the service if it does fail. The service does start if manually started but I want to get to the root of the problem.
LANDesk Software 8.8 SP 3
Thanks in advance for any suggestions.
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How to get list of softwares installed on each machine ?
Hi All,
Am looking for query through which i can get the list of all the softwares installed on machines. please help me on this.
Thanks in Advance.
Tanweer Alam
+91-9711190417
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Unique Device ID question/issue
I'm looking for some direction.
We have a virtual desktop environment (Citrix Xen Desktop) of about 6,000 desktops. These desktops have a LANDesk inventory/remote control (not SWD) agent on them. Occasionally, when using the LANDesk console to remote to a virtual desktop, LANDesk connects to a different desktop (not the one selected).
- The desktops are all pre-generated with unique device names (xendesk####).
- Those desktops all have unique MAC addresses as well.
- When the desktops are generated (using the Citrix tools) they are essentially "frozen" in the state of the "source" desktop, other than the unique name (which is tied to AD). I don't know if the desktops have had the LANDesk unique device ID stripped currently, but I'm pretty sure at one point they did.
- Once a week (give or take) the "master" image is unfrozen and edited, then refrozen. As the desktops that are derived from that master reboot, they get the new version of the master image.
Should we be stripping the LANDesk unique ID from the master image every time it is edited?
If we do that, every time a desktop reboots (potentially daily) it would generate a new unique LANDesk ID (but still have the same name and MAC address).
My fear is that thousands of devices have the same unique LANDesk ID and that could cause problems from a remote control standpoint.
My other fear is that if we strip the unique ID, I'll end up with (literally) hundreds of database entries with the same name and MAC address but unique LANDesk device IDs.
Any idea what the best approach is here?
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Not seeing dedicated Bitlocker section on all machines (v9.5 SP2)
I am not seeing the dedicated Bitlocker section on some of my machines. I am running version 9.5 SP2. Most of them have it but about 20% are missing it which is enough that I can't use it in a report. Has anybody seen this or know what this is? On the ones that are missing the "Bitlocker Drive Encryption" section doesn't exist under "Mass Storage"
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How can i query users by what their first name starts with?
I'm setting up my patch process. I have a static group of machines for my initial patch testing. I'd like to set up a 20% Pilot group, but don't want to be dealing with keeping it up to date, nor do i want my IT team to have to refer to a list to see if a user is part of the pilot group or not.
I want to select 20% by creating a query that returns all users with a first name that starts with a letter between A and J. This will give me 20% of our environment that is pretty much random. It's also easy for the IT team to remember that if a person's first name is between A and J then they are piloting patches.
How can i do this?
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List of LDMS Public Variables
Is there a list of public variables I can use in LDMS scripts? Like the %LDMS_CLIENT_DIR%, %CUSTJOBHOSTIP%, etc.? I'm just trying a very simple script to copy the invdelta.dat file to my location for review. Script works fine but it's statis. I need a variable for Device ID. IP works, but if I could neaten it up a bit with host name and just to have them for future reference... Thanks!! [MACHINES_NT] REMCOPY0=C:\%CUSTJOBHOSTIP%.txt, %LDMS_CLIENT_DIR%\data\invdelta.dat, FROMREMOTE
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Internet Explorer Versions
Can anyone assist in what is the best method for reporting on the different versions of internet explorer.
Thanks
Kevin
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How to find out last used date for any application
Hi,
I need to find out from Landesk that on how many computers an application is installed and when was the last date it was used by the user.
I can find out the list of computer by running a query. However not sure how can I find the last used date of that application for all the users . Is it possible to get it by running a query?
Thanks and regards,
Sangita
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LDISCN32.EXE Times Out On Clients
We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients...
"Event ID 1002"
"Application Hang"
"Hanging application LDISCN32.EXE, version 9.0.2.120, hang module hungapp, version 0.0.0.0, hang address 0x00000000."
We first noticed the problem because we use a command in our OS deployment process to send a full inventory scan after a machine is re-imaged. On some OS deployment jobs we started to see clients that would hang and never complete the Inventory Scan section of the script. I had to terminate the ldiscn32.exe process in Task Manager. If I run an Inventory Scan from the Start Menu shortcut I see that Hardware Inventory is complete, Software Inventory runs to about 80% on the progress bar and then just stays there, having processed around 37,400 files. (The actual number of files processed varies.)
I'm not sure how many of our client computers are affected, but I suspect it's quite a few because I see a number of inventory records that have not seen an updated software inventory in many weeks, even though the machines are connected to the network every day. I don't think it's a problem on the core because my ldscan folder is not filling up with SCN files, and some clients are sending inventory successfully.
Any help would be greatly appreciated.
Jayson
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