more XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan folder.
and the inventory service start.
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more XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan folder
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Inventory Scan fails to resolve coreserver
We have 90% of our organization outside our internal network. All these clients reach us through the management gateway. However, we get a bunch of them that have trouble sending in their scans. They get the following message when the scan in manually run. It is very intermittent. We can have 2 machines in the very same office, one works one doesn't.
Some things that may help:
- Machines are not on our domain, therefore they cannot resolve the server name directly - I thought this may have been an issue but we have about 900 machines out there that aren't on our domain. This problem only happens on a few of them. They can reach us through FQDN but not via machine name alone
- Machines are on their own local subnet - They can also reach us via IP directly. Some of the offices are in an MPLS with us and others aren't yet. This problem is not specific to one or the other situation.
Any help would be great.
Also -> Can I do an inventory scan to a file and then dump that file into the ldscan folder on our core server?
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Getting open ports
Hello,
Do you know how to get into the Landesk inventory the list of open ports on a Landesk Client?
Thank you.
Cristian
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Remote PC's will not inventory or pull policy unless connected via VPN
Hope someone can help with this.
We are running LDMS 9 SP2 and have noticed that none of our clients will inventory or pull policy when outside of the corporate network unless they are connected to VPN. When i try to run a manual inv scan we get the error ldiscn32: failed to resolve host name. We cannot obtain a client certificate via brokerconfig.exe unless we are connected to VPN and when we try to use desktop manager we get the same result.
Any help is much appreciated.
thanks
Eric Scott
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LDISCN32.exe
Hi
Apologies for what might be a very simple question...
I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the switches /F /L /V (i a have also tried various other swithces) but i can see no evidence of a log file or error report? also I can see no evidence of the scan file being passed back to the server. I am sure I'm just not looking in the right plave for error logging?
On a seperate note these devices do not apply policy, when process runs it identifies a policy is required but does not execute its application. See attached image.
Thanks in advance
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Inventory Not Updating
This one is puzzling and making me a bit nuts! So appreciate any insights.
We are running 9.02.03. I have over 1000 client machines with agents pushed to them. The agent is configured for inventory scans once a day however over time, what I see in the list of devices is that the computer last scanned field ages too much. What I should see when I list the computers is the current date or yesterday, as long as the PC was online on the network.
In other words, it appears that they are either not checking in or the scan is not run. Eventually, I end up having to reinstall the agent to bring everything up to date. It doesn't happen on all machines, but a pretty a fair percentage of them. So someplace I've got something messed up but I'm not sure what.
Ideas?
Thanks....
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Full Name not appear in the inventory
When I create a query that contains First Name, Last Name and Full Name, the Full Name column is empty but the are values for First Name and Last Name. Do someone knows how to resolve this issue?
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Console performance issues in 9.5 after opening inventory of some devices
Hi all,
We have performance issues if we select the inventory of some devices in our environment. I found out the longer the patch history of a device, the longer the loading times. Since 9.5 there is a new section in the inventory called "Security - Patch history". From my opinion this is absolutely useless data because it’s the same data as seen under "Security and Patch Information - Clean/ Repair History" but in a unreadable format.
For some devices we have waiting times about 10 minutes until the console responses again. If you clear the Patch history by "Purge History" or by SQL the Inventory opens as fast as desired.
Did anyone else have these issues too?
It would be great if it would be possible to exclude the Patch History in the inventory tree or an automatic clean patch history after "x" days task; maybe someone from LANDesk has an idea how to achieve this.
By the way, I already had a case open with support but because it seems that we are the only one with this issue at the moment, they couldn't really help me out here...
Thanks and kind Regards
Christian
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amtscanner.exe runtime error during inventory scan
I am getting this error whenever the inventory scan runs, whether it is from a local client starting the scan, the login mini-scan or a scan request from the console
I have temporarily re-named amtscanner.exe to .old & the scan now runs without error.
all recent critical & most important / high windows updates are applied
LDMS 9.5 with latest agent. Also tried re-installing the agent, but same results.
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Scan for Internet Explorer (with version)
Hi All,
I'm brand new to LanDesk here, so forgive me if this is a noob question.
Internet Explorer doesn't show up as a software item to be scanned for, but I need to know what version people are running on their machines. How would I go about finding this out?
Thanks for any help.
Steve
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Problem with LDISCN32: The inventory server did not respond
Hello,
Recently I have discovered that few machines within my LDMS 9 SP1 @ W2K3 SP2 inventory can't upload their hardware / software scans. When I'm trying to run a HW scan manually from one of the affected clients, I'm getting "LDISCN32: The inventory server CORE did not respond" error.
I can successfully telnet to 5007, so it seems not a connectivity problem. Vulnerability scan works fine. All other PCs are doing well
What did I already try:
- http://community.landesk.com/support/thread/1159
- http://community.landesk.com/support/docs/DOC-1637
- Checked all Windows logs - nothing seems wrong, they're "all blue",
- LDISCN32.LOG contains few lines only: "Wed, 25 Aug 2010 16:17:26 Unable to add total cpu utilization counter. Will not be monitoring CPU utilization. -1073738824"
Any hints...?
Thx, Piotr
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How to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in LANDesk. Therefore, packages fail when being pushed out (a different agent responded). To make this situation a bit crazier and because of login slowness, the inventory scan was removed from startup. So, the only way to run an inventory scan is manually or if I am thinking correctly by re-pushing the client to all computers.
My question is. Is there a way to simple force a scan on all computers, regardless if their IP address matches? Perhaps using agent discovery?
Thanks
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Inventory missing some items
LD 9.5 no SP1
As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc and everything else is there.
When I look in inventory these items are missing from there.
1. In troubleshooting I deleted the test computer from the console then ran a full inventory scan, didn't help
2. went into \program files\landesk\ldclient\data and deleted the LDAPPL3.ini file and ran a full inventory scan, didn't help.
3. Did a remoteregistry and deleted the Landesk unique ID in both places, then ran a full scan, didn't help
Also all these computers have the same os (win 7 32bit), same model, as computers that are fine.
Any suggestions?
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Grabbing "Default" entry in registry - ldappl3
Simple one... (yes, I searched first :) ) I'm trying to read the following using ldappl3.
;Spider90 Loader Class V3 (Test Director)
KEY=HKCR, Spider90.loader,Default, Custom Data - Test Director - Version1
KEY=HKCR, Spider90.loader\CurVer, Custom Data - Test Director Version2
KEY=HKLM, SOFTWARE\Classes\Spider90.loader,Default, Custom Data - Test Director - TDver
HKLM Problem is: "Default" does not return anything. I added HKLM in case it was an HKCR thing. What am I missing here? Thanks in advance! Rich
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Add entire registry key to inventory - not just single value
Hello.
Is it possible to add an entire registry key to the inventory instead of just a single value?
Example:
Today I have the following in my LdAppl3.ini file which is working:
;Some data to determine if a machine needs to be rebooted
KEY=HKLM, SYSTEM\CurrentControlSet\Control\Session Manager, PendingFileRenameOperations, Custom Data - Security Scan - Pending File Rename
But I'd also like to add the "VulscanReboot" information since it's my experience that the "PendingFileRenameOperations" is not as reliable in Windows Server 2008 as in 2003. My problem is that "VulscanReboot" is a key with dynamic values below that that are named after the patch that requieres a reboot so I don't relly know the name of that value.
I've tried to add the following, but none of them seems to work.
KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, , Custom Data - Security Scan - VulscanReboot
KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, ? , Custom Data - Security Scan - VulscanReboot
KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, * , Custom Data - Security Scan - VulscanReboot
I'm using the /O parameter to save the inventory scan to a local file so I can see what it submits to the CORE, so it's not a matter of making the change available or allowing an unknown item because it's not even in the local file
Thanks in advance.
/Michael
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Can't see all inventory history changes in the HISTORY table
Does anyone know of a SQL query or point me to a table in the LANDesk database that keeps track of hardware inventory history such as memory? I ran a query like this against my LANDesk database but I only managed to get info such as USB-attached devices and optical drives. I have already turned on tracking for memory and a couple other things, and although I can view memory history for a test workstation that I pulled some RAM out of, I cannot pull that information from the HISTORY table the database.
Here's the SQL query:
select devicename,isnull(oldstr,'')as Old_Status,isnull(NewStr,'')as New_Status, ChangeDate from computer c leftjoin history h on c.computer_idn=h.
computer_idn where changedate isnotnull
Thanks.
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Inventory Encrypted disks
I want to query the database for any Windows machines that have encrypted hard disks.
1. Does the inventory pick up if disks are encrypted?
2. If yes then which table\column is updated?
3. If not then is it possible to gather this infomation through LANDesk?
We use LDMS 9.0 SP3
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Inventory scanner unable to connect to the core
75% of the machines for my firm are in remote,field offices. These computers are non-domain workstations. When installing the agent on a few of these branch computers, the installation goes through normally, however the machines do not show up on the core. Someon mentioned to me that the inventory scanner possibly did not run on the machines. when I go to run the inventory scanner, i get the attached error "LDSCN32: The inventory server ... did not respond"
I suspect that during the agent configuration, I would need to change the core server name to the Gateway's public address. will that work the way I expect it? the wayward cliend will in an inventory scan and reach out to the gateway appliance. the gateway appliance forwards the connection on to the core?
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Full sync vs. Hardware/Software scans
What is the difference between these types of scan?
I have a workstation whose inventory is off a bit and I think it's messing with SLM.
Under Software --> Products there is an entry for Microsoft Office 2000 SR-1 Premium (9.0)
but...
Under Software --> Add Remove Programs --> Product there is no entry for Office 2000.
I have verified that the machine does not have Office 2000 installed. (It's uninstalled when we installed Office 2007.)
I ran a hardware/software scan and nothing changed. (I checked the ErrorScan directory and there is nothing there from today so the scan was successfully imported.)
Then I ran a full sync scan and the entry for Office 2000 under Software --> Products is gone.
I recently migrated from 9.0 SP3 to 9.5 and pushed out a new agent (this workstation has the latest agent.)
Right now I can't trust the inventory. Is this behavior normal?
What can I do to make scans as accurate as possible in regards to installed software?
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All user that have logged in
I don't think this is possible since logging in does not trigger a mini scan but is there a way to see a list of everyone that has ever logged into a machine?
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