Incorrect display of Physical Memory
Hi, I was wondering, how can I have the real amount of physical memory installed in my computers, because if I choose the report Physical Memory it shows me only what Windows operational system can...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleWhere is the version of Internet Explorer reported.
We just upgraded ot LDMS version 9.5. In LDMS 9.0 I could find the version of IE on each machine querying Inventory, Custom Data, Internet Explorer.Any idea how to query IE versions in 9.5?
View ArticleBest methods to keep Inventory up to date?
Hi, We have LANDesk in our evirnoment and we are running into an issue with inventory and patching. Basically we have agents who "last updated by inventory server" date is more than 30 days. We have...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View ArticleInventory server detected duplicate device id
Hello, I have the following error in my event log file. How do I fix these errors? Inventory server detected {DBDAF373-24EA-4330-9413-EA7A43939034} as a duplicated device ID. Thanks for any...
View ArticleInventory missing some items
LD 9.5 no SP1 As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc...
View ArticleTest data - SCN files
Team - - - I know I can create test data for a Lab from live, but is there any gerneric test data out there ? ciao
View ArticleInventory scanner unable to connect to the core
75% of the machines for my firm are in remote,field offices. These computers are non-domain workstations. When installing the agent on a few of these branch computers, the installation goes through...
View ArticleCompare Filed with Dates / Add Custom Data Filed for Date In the User Form?
Dear All, We are trying to Deploy the LANDesk Management Solution in our Environment. 1. We have installed LANDesk Management Suite2. We have created the Custom Data fileds for Warranty Start and End...
View ArticleCreate exclusion query
I'm hoping there is a solution ot my question. Currently, when I want to distribute software to my computers, I create a query to determine which computers need the software. Generally, there are 20...
View Articlemore XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan...
more XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan folder. and the inventory service start.
View ArticleSuspending Scans for a period of time
Hello All, I have recently become an administrator over my companies LANDesk environment. I'm looking to see if there is a way to stop all scans for a group of computers for a brief period of time...
View ArticleRandom items showing up in Inventory
Hello all, I'm not sure why I'm getting random items appearing in the machine components field of my inventory. I've attached an image to show what I am talking about. Any help that can be offered...
View ArticleProdukey.exe picked up as a threat? (ldms_client)
After installing ldms_client last week and pushing it out to a pile of clients I have found that Symantec AVC 10 is detecting produkey.exe and denying access. I don't mind it denying access so much as...
View ArticleSQL Database - Serious performance issues
I've been trying to troubleshoot my SQL performance issues and am getting nowhere. The ComputerVulnerability and PatchHistory tables are ***HUGE*** and I can't even rebuild the indexes due to Governor...
View ArticleMicrosoft products Serial Number
Is there a way to retrive MS products serial number in LANDesk inventory?
View ArticleWindows product key's in inventory
Hi, I want the product key's of all Windows applications to be shown on LANDesk with the inventory.I've found a thread on the forum here where they explain how to do this but it won't work.Here's the...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
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