Lenovo machine's bios support Win8, but LDSM 9.5 sp1 inventory list can't see it
To whom it may concerns, I have several desktops were made by Lenovo. All of them have installed agent. I found its bios show the Windows 8 license support(please see attached file). Cause...
View ArticleAutomate addition to Custom Data
I need to add a new string to Custom Data in device inventory to indicate patch dates and times. I have applied these to the non BAU Server groups using a manual method of select device, right click,...
View ArticleMonitor new services.
Hi admins, New in Landesk still have to do the bootcamp. So lots of new things for me so that why i ask it here. Is there a way i can monitor for new services added to server or client ?
View ArticleDo Computer attribute changes affect Device attributes?
We're using LDDA 9.5 for our asset management and are managing both discovered items (Computers) and non-discovered items (Devices) in our LDMS 9.5 (not SP1) environment. We're not going the...
View ArticleFinding SCSI Add in Cards
We a a couple of systems that need an additional SCSI card. We know here 2 of them are but I want to work out a way to use LDMS to report on which machines have the card in them. Looking at the...
View Articleamtscanner.exe runtime error during inventory scan
I am getting this error whenever the inventory scan runs, whether it is from a local client starting the scan, the login mini-scan or a scan request from the console I have temporarily re-named...
View ArticleLDAPWHOAMI.EXE -- Bug in LANDesk 9.0 SP3 service???
We had a curious thing occur -- I will explain as best I can. Gradually, over the course of a few weeks, many but not all of our workstations (with users logged in) started hammering the hell out of...
View ArticleMy SATA drives show as SCSI
Hey, I am looking for the inventory value that says what drive interface I have. I see "Computer"."Mass Storage"."Fixed Drive"."Interface Type" but it only shows IDE, USB, SCSI, and all my SATA drives...
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Compare Filed with Dates / Add Custom Data Filed for Date In the User Form?
Dear All, We are trying to Deploy the LANDesk Management Solution in our Environment. 1. We have installed LANDesk Management Suite2. We have created the Custom Data fileds for Warranty Start and End...
View ArticleBest methods to keep Inventory up to date?
Hi, We have LANDesk in our evirnoment and we are running into an issue with inventory and patching. Basically we have agents who "last updated by inventory server" date is more than 30 days. We have...
View ArticleFull sync vs. Hardware/Software scans
What is the difference between these types of scan? I have a workstation whose inventory is off a bit and I think it's messing with SLM. Under Software --> Products there is an entry for Microsoft...
View ArticleLDISCN32.exe command switches
Is there a document explaining the command line switches for LDISCN32.exe? I can do a "/?" but it doesn't explain what "/O /T /Q" do.
View ArticleLDINSCN32: Failed to resolve the Host Name
I've just upgraded my core server from Management Suite 8.7 SP5 to Management Suite 8.8 SP3 and rebuilt the Agent Configurations. When I upgraded some test system with the new Agent Configurations, the...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleWhere is the version of Internet Explorer reported.
We just upgraded ot LDMS version 9.5. In LDMS 9.0 I could find the version of IE on each machine querying Inventory, Custom Data, Internet Explorer.Any idea how to query IE versions in 9.5?
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticleSuspending Scans for a period of time
Hello All, I have recently become an administrator over my companies LANDesk environment. I'm looking to see if there is a way to stop all scans for a group of computers for a brief period of time...
View Articleamtscanner.exe runtime error during inventory scan
I am getting this error whenever the inventory scan runs, whether it is from a local client starting the scan, the login mini-scan or a scan request from the console I have temporarily re-named...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View ArticleHow to find duplicate devices in a large inventory?
Hello, I recently notice in my event viewer that I am getting references regarding some duplicate devices and I would like to get this cleaned up. Inventory server detected...
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