How to force inventory on newly imaged desktops?
We have several labs which were upgrded to Windows 7 32 bit a year ago. We are re-imaging the labs this year with Windows 7 - 64 bit. We are using LANDesk OSD to push the sysprepped images. The...
View ArticleNeed help with a WMI query
Hi, i'm trying to make a WMI query at the "inventory" - "user defined data". With WMI Explorer i got the following values:Name Space: Root\CIMV2Class: Win32_PnPEntityInstance: KPCI-488 GPIB...
View ArticleScheduled LDIScn32.exe not silent
Hi all When the scheduled LANDesk Scan runs on some machines, a DOS box pops-up on screen (screenshot attached). I have compared the LocalSch.log of an affected machine with a non-affected machine but...
View ArticleInventory Scan Hangs - Server 2008 nodes - LDMS 9.0 SP2
I have a couple of Dell PowerEdge 1950s running Server 2008 and since LDMS 9.0 SP2 inventory has been failing. I found this in the LDISCN32.LOG file. Wed, 12 Jan 2011 09:52:22 Now verify whether it is...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
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Add entire registry key to inventory - not just single value
Hello. Is it possible to add an entire registry key to the inventory instead of just a single value? Example: Today I have the following in my LdAppl3.ini file which is working: ;Some data to determine...
View ArticleInventory server detected duplicate device id
Hello, I have the following error in my event log file. How do I fix these errors? Inventory server detected {DBDAF373-24EA-4330-9413-EA7A43939034} as a duplicated device ID. Thanks for any...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View ArticleHow to get "out of control" clients back in LANDesk
I have recently taken over LANDesk at my new company and it's a mess and not set up properly. Many things were not set up properly but I've just upgraded to 9.5 and I am trying to find and fix all of...
View ArticleSuspending Scans for a period of time
Hello All, I have recently become an administrator over my companies LANDesk environment. I'm looking to see if there is a way to stop all scans for a group of computers for a brief period of time...
View ArticleFull sync vs. Hardware/Software scans
What is the difference between these types of scan? I have a workstation whose inventory is off a bit and I think it's messing with SLM. Under Software --> Products there is an entry for Microsoft...
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Fail to retrieve Physical CPU count
Hi, We encounterer a lot of problems when we want to list the number of Physical CPU of our machines. My search is based on these fields : Inventory > Processor > « Processor Count » and...
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
View ArticleInventory missing some items
LD 9.5 no SP1 As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc...
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LDISCN32.exe
Hi Apologies for what might be a very simple question... I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the...
View ArticleFinding drive mappings
Has anyone got a decent, reliable method or script to detect all mapped drives? I have the crude version below that works but reporting from this data collection isn't the easiest. Since we're movng...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View Articleamtscanner.exe runtime error during inventory scan
I am getting this error whenever the inventory scan runs, whether it is from a local client starting the scan, the login mini-scan or a scan request from the console I have temporarily re-named...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticlecsvImport went wrong
Hello, i got a little problem with csvImport. I tried to import 3 pcs at once using a csv. Unfortunately in this csv was a typo. Fixed typo, wanted to import again but the clients do not appear in the...
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