Ran into a huge backlog of scans and errorscans.  New machines were just not showing up.  So, we did some digging.  I found the following in the event logs :

Database exception: SCAAE93.SCN, LDInv.dll

-2147217833

Arithmetic overflow error converting IDENTITY to data type int.

Error comitting on table FILEINFOINSTANCE:   ARITHMETIC OVERFLOW ERROR CONVERTING IDENTITY TO DATA TYPE INT.

Increased column size might be necessary, Thread ID: 2292.

The FileInfoInstance_Idn field is an Int.  And we'd unfortunately run out of room.  We have our database in a cluster so using the CoreDBUtil.exe wasn't an option for us.  We did update the datamart.xml file for the FileInfoInstance table :

<column name="FileInfoInstance_Idn" type="BigInt" identity="Yes" null="No" />

I then fired up Microsoft SQL Server Management Studio (my database is named 'LDMS') and ran the following :

USE [LDMS]

GO

ALTER TABLE [dbo].[FileInfoInstance] DROP CONSTRAINT [XPKFileInfoInstance]

GO

DROP INDEX [XIFFileInfoInstIdent] ON [dbo].[FileInfoInstance]

GO

alter table fileinfoinstance alter column FileInfoInstance_Idn bigint;

ALTER TABLE [dbo].[FileInfoInstance] ADD  CONSTRAINT [XPKFileInfoInstance] PRIMARY KEY CLUSTERED

(

[Computer_Idn] ASC,

[FileInfoInstance_Idn] ASC

)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, IGNORE_DUP_KEY = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]

GO

CREATE NONCLUSTERED INDEX [XIFFileInfoInstIdent] ON [dbo].[FileInfoInstance]

(

[FileInfoInstance_Idn] ASC

)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]

GO

Wondering what the best practice is, if there is one, for how to treat device inventory records when a device is decommissioned. Under what circumstance would I archive a device, and when should I just delete it?

I have read through the forums for information on this issue, but nothing seems to quite fit.  I have systems that are showing up and disappearing on their own in my 2017.3 console.  When I look, they do show up in errorscan, but the previous admin tells me just to delete them and the systems will catch up later on.  This does not seem to be the case since I can install the agent on a system and it shows up, then I can run a scan and it disappears.  The details of this process are varied, but it happens to many machines several times a day.  From what I have read on error scans, the systems will stay in inventory until their days to keep value has been exceeded.  Mine is set to 30 days, yet I can see systems show up and disappear several times a day, so that does not seem to apply.  Am I wrong in that error scans are produced and not processed when either the server or the database cannot process them in time?  If that is the case, how do I go about determining which one?  Are there other causes I should look at?  Assistance is appreciated.

I recently deleted a user PC (Windows 8.1)from All Devices and reimaged it with Windows 10 Build 1803 through Landesk and it named it same as the old name. I did this twice but the PC name is not getting picked up back to the All Devices for me to push applications. Then I have noticed that there was an entry under Pending Unmanaged Devices so I deleted that. I ran the inventory and vulnera scan from the client machine few times, shutdown and restart, install reinstall the client agent, also did a scan by IP from Management console and it picked up the existing name but no luck to get it to the All Devices. Is there the possibility that the old entry was still there somewhere?

I'll try renaming the PC with different name and see how I go.

Thanks in advance.

Greetings,

Is there a way to query NIC link speed using LANDesk agent?

We have just recently upgraded the physical network wiring in our environment.  Some of the WinXP boxes were hard set to 10 Mbps half.  I would like to find out if there is a way for me to identify these boxes and perhaps use a powershell script to change them to 1 Gbps full or Auto.

Thanks in advance!

Hello,

I am new to Ivanti products, so please excusse my shallow knowledge.

My goal is to make a network scan on a virtual network witch only virtual machines on it without any agents installed on the client PCs. On the Windows server I´ve got Ivanti Management Console installed. I´ve already made a scan of unmanaged devices, which showed all the devices in network.

But should I do, if I want to see more informations of all devices? I´ve tried the agentless scan on the subnet, but with no results. I´ve followed instruction on how to make an agentless scan.

Can you please give an advice what should I do?

Thank you for your help

Lukas

We prefer to deploy software based on AD security groups.  Ideally, we put a machine into a security group, then within a few hours LDMS installs the software associated with that group.  But I can't figure out exactly what mechanism tells a client, and thus the core server, what security groups a system is in, or when that mechanism runs.  I put a machine in a security group, did a hardware inventory, a hardware-and-software inventory, a Full Sync inventory, ran gpupdate /force on the system and ran all three different inventories, rebooted and did the inventories, then even did a vulscan (though I don't think there's any connection there).  The system would not recognize the new membership in that security group until sometime last night.  I'd like to know how a system recognizes the new membership so I can "nudge" a given system to help it install software faster.  I would think this is in the User Guide somewhere, but I've looked and looked and haven't found it anywhere.

Thanks.

Is there a document explaining the command line switches for LDISCN32.exe?  I can do a "/?" but it doesn't explain what  "/O /T /Q" do.

Is there a possibility to exclude complete drives for the inventory scanner ( ldiscn32.exe)?

Background:

##########

we have an HSM system (IBM Tivoli Storage Manager) running on windows fileserver? Whenever the HSM system stubed files (EXE DLL JPG) on the file space of the file server ldiscn32.exe retrieves during the inventory scan those stubed HSM offline files.

Action already done:

#################

Exclude directories in the [Exclude Folders] - section of the LdAppl3.ini

ExcludeDir=\Install\
ExcludeDir=\Data\
ExcludeDir=\Daten\
ExcludeDir=\User\
ExcludeDir=\Images\
ExcludeDir=\Users\

Request software change for the ldiscn32.exe

######################################

ldiscn32.exe should ignore files with the offline flag on a filesystem.

Additional individual client scan options instead of one global LdAppl3.ini

Thanks and Regards, Peter

Hi,

I have lot of error scan files under core\ldmain\ldscan\errorscan.

Do I need worry about that??

What is causing this issue??

How can I fix this issue??

Thanks in advance..

Dinesh

ldiscn32.exe crashes every time, locally on one of my Win7x64 client machines.  no ldiscn32.log file is created.  even the /o switch won't produce a log file.

event viewer shows minimal info.  Faulting application/module name: LDISCN32.EXE, version: 9.60.2.111, time stamp xxx.

Event ID =1000, Task Category = (100).  Exception code: 0x40000015

running locally or remotely (via psexec) both return error code 3.  I can run miniscan.exe successfully via psexec which will update the ip in ldconsole, allowing remote control.

I've tried to reinstall the entire client twice but the issue persists.  The client machine seems totally fine outside of ldiscn32...

This is how the wscfg32.log file ends the client install process:

Tue, 09 Jun 2015 14:25:07 Processing [Final Post Copy]

Tue, 09 Jun 2015 14:25:07 INI:  EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY

Tue, 09 Jun 2015 14:25:07 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Tue, 09 Jun 2015 14:25:13 Processes returned : 3

Tue, 09 Jun 2015 14:25:13 CheckProcessExitCode processed app name: LDISCN32.EXE

Tue, 09 Jun 2015 14:25:13 FAILED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Tue, 09 Jun 2015 14:25:13 FAILED:  bCriticalError set to TRUE. Processing C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE

Tue, 09 Jun 2015 14:25:13 Overall Install Status:

Tue, 09 Jun 2015 14:25:13 FAILED:  Finished

Tue, 09 Jun 2015 14:25:13 SUCCEEDED:  Delete (c:\ENUNTCFG.MRL)

Tue, 09 Jun 2015 14:25:14 FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE

Tue, 09 Jun 2015 14:25:36 WorkThreadProc()wscfg32.exe not call reboot here directly since either reboot not needed or ignore reboot set to true

Tue, 09 Jun 2015 14:25:36 UPdateClientDbStatus:  Core Name is:

Tue, 09 Jun 2015 14:25:36 Application exit value is 1603

I haven't tried the UninstallWinClient.exe from ldmain yet... but it seems a client re-installation first uninstalls all modules before re-installing... not sure if there's a difference there.

Suggestions?  We're running LDMS 9.6 sp1.

Hi

When we try to download patches using Landesk, it fails with next error message in vulscan.log:

Fri, 17 Feb 2017 14:24:39 Download failed unable to get path, error code: 12 file: http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:39 Failed to download http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe.  Error code 12

Fri, 17 Feb 2017 14:24:39 http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe Error

Fri, 17 Feb 2017 14:24:40 Download Failure: Error 80004005 downloading http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 Last status: Error. No se pudo descargar http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 DeferredReportAction: name 'CitrixReceiver4.6.exe', code '0', type '-1', status 'Error en la descarga del archivo CitrixReceiver4.6.exe'

I have tried with diferent patches, and error is the same.

If we try to download patches accesing URL http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe , we can do it with no problems.

Any ideas?

Thanks in advance

Regards

We have a whole load of non-standard applications that we have to clean off users' PCs.  It would be extremely useful if, in the inventory we could include the "UninstallString" key from each application's entry from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ so that we don't have to check each PC individually.  Is this easy (or indeed possible)?

Thanks in advance,

Stephen.

Is there a way to temporarily disable the Inventory Scan for a group of managed devices?

Hi there,

Wondering if anyone has had any success in getting reliable data back from Inventory on the version of PowerShell installed?  If so, would you mind sharing the secret sauce?

Thanks in advance,

Kevin

Hi,

All managed devices have a LANDesk agent with Enabled XDD via ARP and all subnets inside the company are displayed under "Self-electing subnet services" tool. When I check the list of unmanaged devices to get computers which were discovered by XDD via ARP I found only devices which belongs to 2 subnets. I found out that there is an XDD IP filtering applied by default by LANDesk core server and I want to adapt this settings to my network.

In the documentation they said that I have to add a DWORD registry key to the core server to disable this feature (HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\ManagementSuite\XDD\Filter ) or create new DWORD Registry key to adjust the first and second octet monitoring ranges (HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\ManagementSuite\XDD\FilterThreshold1 and HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\ManagementSuite\XDD\FilterThreshold2)

The problem that in LANDesk core server there is no registry entry named "XDD" following that path. Is that okay.

With this feature does the client send information to the core server but the core server ignore them (so they will not displayed under unmanaged devices discovery list) or this settings will be uploaded by all XDD-enabled devices this way they will not try to discover any device which not belong to the default ip range?

LDMS version is 2016.3 and I am in testing phase

This is what I found in XDDClient.log for the elected device in one subnet (please note that in another elected device for another subnet I have the same error messages in the XDD log but devices from that subnet are listed in UDD)

Wed, 16 Nov 2016 10:04:13 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 10:42:28 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 10:47:20 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 10:52:17 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 10:59:22 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 11:07:21 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 11:11:59 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 11:16:17 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 11:30:33 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 16:56:37 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Wed, 16 Nov 2016 19:49:01 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Thu, 17 Nov 2016 08:13:28 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Thu, 17 Nov 2016 09:59:57 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Thu, 17 Nov 2016 10:03:35 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Thu, 17 Nov 2016 10:25:29 ERROR: PostCGI: GetRogueClientHostName failed to get the rogue machine name, error was [11004].

Good Evening all,

I wonder if anyone could help with a quick inquiry ... hopefully.

I shall apologies, I'm not only new to this site and discussion, I am also a rather new LANDesk Administrator in my organisation having only shadowed previous Administrators before their departure. But was deemed okay for the role / to help out **cringe .. I know**.

IEM 2017 V 10.1.10.287

Problem:

I have been attempting to compile a Software Bundle for the Deployment of Office 2016 in our Organisation, whilst removing any previous installations of Office and including the recommended reboot in between and then afterwards. 

I have it working is the good news, using two batch files.

By: Running a Batch file (run Offscrub and run uninstall string), reboot (using the new Package Bundle Inter Package action), batch file to silent mount iso, install, run config file and then another reboot (again using Inter Package action).

I realize people will all have different opinions, but this is what was done in crude terms before so I have simply copied and updated.

However, now the problem.

I have built a Agent Setting with Distribution and Patch set up for informing the user and allowing a deferral, but despite toggling the  Progress Options , I'm unable to get any sort of Notification that the task is still running after the first Reboot and Whilst it's Installing 2016, even the System Try icon appears to disappear and as a result the next instant the user knows it's running is when the Reboot appears.

Is there anyway I can achieve this? or anything similar?

Thanks 

I cannot log in to the LANDesk Management Suite. I get the following error:

Console Initialization Error:  Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>IIS 7.5 Detailed Error - 500.19 - Internal Server Error</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;}
code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;}
.config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;}
ul,ol{margin:10px 0 10px 40px;}
ul.first,ol.first{margin-top:5px;}
fieldset{padding:0 15px 10px 15px;}
.summary-container fieldset{padding-bottom:5px;margin-top:4px;}
legend.no-expand-all{padding:2px 15px 4px 10px;margin:0 0 0 -12px;}
legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px;
border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696;
border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;font-size:1em;}
a:link,a:visited{color:#007EFF;font-weight:bold;}
a:hover{text-decoration:none;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.4em;margin:10px 0 0 0;color:#CC0000;}
h4{font-size:1.2em;margin:10px 0 5px 0;
}#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS",Verdana,sans-serif;
color:#FFF;background-color:#5C87B2;
}#content{margin:0 0 0 2%;position:relative;}
.summary-container,.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
.config_source{background:#fff5c4;}
.content-container p{margin:0 0 10px 0;
}#details-left{width:35%;float:left;margin-right:2%;
}#details-right{width:63%;float:left;overflow:hidden;
}#server_version{width:96%;_height:1px;min-height:1px;margin:0 0 5px 0;padding:11px 2% 8px 2%;color:#FFFFFF;
background-color:#5A7FA5;border-bottom:1px solid #C1CFDD;border-top:1px solid #4A6C8E;font-weight:normal;
font-size:1em;color:#FFF;text-align:right;
}#server_version p{margin:5px 0;}
table{margin:4px 0 4px 0;width:100%;border:none;}
td,th{vertical-align:top;padding:3px 0;text-align:left;font-weight:bold;border:none;}
th{width:30%;text-align:right;padding-right:2%;font-weight:normal;}
thead th{background-color:#ebebeb;width:25%;
}#details-right th{width:20%;}
table tr.alt td,table tr.alt th{background-color:#ebebeb;}
.highlight-code{color:#CC0000;font-weight:bold;font-style:italic;}
.clear{clear:both;}
.preferred{padding:0 5px 2px 5px;font-weight:normal;background:#006633;color:#FFF;font-size:.8em;}
-->
</style>

</head>
<body>
<div id="header"><h1>Server Error in Application "DEFAULT WEB SITE/MBSDKSERVICE"</h1></div>
<div id="server_version"><p>Internet Information Services 7.5</p></div>
<div id="content">
<div class="content-container">
<fieldset><legend>Error Summary</legend>
  <h2>HTTP Error 500.19 - Internal Server Error</h2>
  <h3>The requested page cannot be accessed because the related configuration data for the page is invalid.</h3>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Detailed Error Information</legend>
  <div id="details-left">
   <table border="0" cellpadding="0" cellspacing="0">
    <tr class="alt"><th>Module</th><td>DynamicCompressionModule</td></tr>
    <tr><th>Notification</th><td>SendResponse</td></tr>
    <tr class="alt"><th>Handler</th><td>WebServiceHandlerFactory-ISAPI-2.0</td></tr>
    <tr><th>Error Code</th><td>0x8007007e</td></tr>
    
   </table>
  </div>
  <div id="details-right">
   <table border="0" cellpadding="0" cellspacing="0">
    <tr class="alt"><th>Requested URL</th><td>https://eei-ak-as001:443/mbsdkservice/msgsdk.asmx</td></tr>
    <tr><th>Physical Path</th><td>C:\Program Files (x86)\LANDesk\ManagementSuite\Landesk\MBSDKService\msgsdk.asmx</td></tr>
    <tr class="alt"><th>Logon Method</th><td>Not yet determined</td></tr>
    <tr><th>Logon User</th><td>Not yet determined</td></tr>
    
   </table>
   <div class="clear"></div>
  </div>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Most likely causes:</legend>
  <ul>  <li>The worker process is unable to read the applicationhost.config or web.config file.</li>  <li>There is malformed XML in the applicationhost.config or web.config file.</li>  <li>The server cannot access the applicationhost.config or web.config file because of incorrect NTFS permissions.</li> </ul>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Things you can try:</legend>
  <ul>  <li>Look in the event logs for information about why the configuration files are not readable.</li>  <li>Make sure the user identity specified for the application pool, or the authenticated user, has the required permissions to access the web.config file.</li> </ul>
</fieldset>
</div>

<div class="content-container">
<fieldset><legend>Links and More Information</legend>
  This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error.
  <p><a href="View" _mce_href="http://go.microsoft.com/fwlink/?LinkID=62293&IIS70Error=500,19,0x8007007e,7601">View">http://go.microsoft.com/fwlink/?LinkID=62293&IIS70Error=500,19,0x8007007e,7601">View more information »</a></p>
  
</fieldset>
</div>
</div>
</body>
</html>

--..

Hello all,

I've got a group of devices in LANDesk with a recurring inventory scan crash condition. Whenever the inventory scanner is run, it will crash within 5-10 seconds of opening.

Running with the /debug flag doesn't seem to generate any (additional) logs.

uninstallwinclient.exe and agent reinstall doesn't appear to resolve the issue.

MS Visual Studio debug log below, may indicate a User Rights issue? Can't quite tell.

Hi,

I am trying to figure out a way to write a SQL query to the Landesk database to provide all the information found in the dbo.Computer table along with the OS.

Does anyone have a snippit of SQL that I can run to get this information?  The idea is for me to create a web front-end for other departments in IT to query asset inventory information from a custom web application.  I just don't know where the OS info is stored.  I would imagine there will be some joins to other tables.

Any help would be appreciated.