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Full sync vs. Hardware/Software scans

October 25, 2013, 2:08 pm
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What is the difference between these types of scan?

 

I have a workstation whose inventory is off a bit and I think it's messing with SLM.

 

Under Software --> Products there is an entry for Microsoft Office 2000 SR-1 Premium (9.0)

but...

Under Software --> Add Remove Programs --> Product there is no entry for Office 2000.

 

I have verified that the machine does not have Office 2000 installed. (It's uninstalled when we installed Office 2007.)

 

I ran a hardware/software scan and nothing changed. (I checked the ErrorScan directory and there is nothing there from today so the scan was successfully imported.)

 

Then I ran a full sync scan and the entry for Office 2000 under Software --> Products is gone.

 

I recently migrated from 9.0 SP3 to 9.5 and pushed out a new agent (this workstation has the latest agent.)

 

Right now I can't trust the inventory. Is this behavior normal?

What can I do to make scans as accurate as possible in regards to installed software?

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"Make available to clients" confirmation?

April 17, 2014, 8:53 am
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We are using 9.5 SP0 and am i n Reporting/Monitoring - Manage Software List, I have just created a new Custom Data - Registry Item and need to make the Agents now report on this new item.  I'm on the Core and hit the toolbar button to "Make available to clients" but see no confirmation that this addition as been made.  Is there a way for me to know it's been added without having to check the LdAppl3.ini file each time?

 

Thanks!

Allen

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Inventory max memory limit

February 15, 2016, 10:17 pm
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how change settings max memory limit? set more 1000 Mb

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How to troubleshoot Inventory?

December 24, 2008, 10:23 am
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Please explain the Inventory process and how to troubleshoot it?

 

We were trying to use LanDesk 8.8 SP2 to query for Trend OfficeScan.  We were installing updates and wanted to know how many were left.

 

Well, my computer DEFINITELY has the new version, but the inventory doesn't find my computer.  The query is accurate, because it finds others with the same version.

 

I went and did a manual inventory on my machine, but it still doesn't show up in the query.

 

So now I am not trusting the inventory!

 

I have 666 in total machines, with over 100 (from what I can see) reporting incorrectly.

 

How do I find out what's wrong?

 

Thanks,

 

Scott.....

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Inventory data for is out of sync. A full scan will be forced.

December 3, 2010, 8:45 am
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Hello,

 

I have such messages for about 8 / 10 times for one day.

 

I know it is a notification about the fact that the Delta scan has not been received correctly.

 

Can i do something to force only on some of these computers (i know which one are concerned) always a full scan to be done every day and not a Delta.

 

Thanks a lot.

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Add custom data to inventory

August 24, 2010, 3:22 pm
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Hello all,

 

I know this has been discussed to some extent already, but what I am trying to do seems to vary a bit from what others have wanted. Here is a brief overview of what I am trying to do.

 

My overall objective is to collect a list of trusted sites that a given user has entered into their IE settings on their machines.

 

From what I can see, the registry keys reside under here.  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\ZoneMap\Domains

So, I originally tried the LDMS client. It is great if I simply wanted to read actual values from a given key. The problem with it is that IE seems to generate subkeys with data contained within. So under the "domains" key it contains another key for "msn.com" "google.com" etc. (examples)

 

I then figured I need something to enumerate the keys contained within the domain key to grab all the data. I cannot see a built in feature to do that in the LDMS_client or in LANDesk, so I wrote a script to do so.

 

I have my script set to grab this data and throw it into a .dat file to look like this:

 

Internet Explorer - Trusted Sites - msn.com
Internet Explorer - Trusted Sites - google.com

 

I modeled it after how the "findpst" script that I think I found on droppedpackets.org generates the data. When I run that, it creates a "email" sub category and data within from a dat file modeled like this:

 

Email - PST Files - Personal Folders(1) - File Location = c:\documents and settings\administrator\local settings\application data\microsoft\outlook\personal folders(1).pst

 

For some reason, when I run mine though, the inventory scanner comes up with an error "invalid data"

 

Here are my questions,

 

1. is there something I am missing with the above method to get this data entered into inventory?

 

2. Is there a better way that you guys might know of to accomplish this?

 

 

Thanks in advance for any help.

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Setting up a query to search for a registry key

December 26, 2007, 6:57 am
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Hello All,

 

 

I would like to setup a query to search for a certain registry key on my systems on the network. What's the best way to do this?

 

 

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Explanation of what 'Last Software Scan Date' & 'Last Updated By Inventory Server'

March 17, 2010, 4:37 am
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Guys,

 

Can anyone give me an explanation of what these attributes are when viewing inventroy information?

 

I notice a number of clients are showing their last software scan date over 10 days ago yet their last updated by inventory server date si the current date.

 

THanks in advance.

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font query issue

October 29, 2017, 1:53 am
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Hi Team,

 

We are unable to create a query for fonts. we tried from software >fonts > fonts name, but query returned no results.

 

please let us know any fix for this issue,

Thanks.

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crashed module LDAPWhoAmI.exe

June 27, 2016, 4:53 am
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show this windows:

 

Снимок.JPG

 

in win event:
Application Error, id 1000

 

Имя сбойного приложения: LDAPWhoAmI.exe, версия: 10.0.1.24, метка времени: 0x56a79182

Имя сбойного модуля: MSVCR110.dll, версия: 11.0.51106.1, метка времени: 0x5098858e

Код исключения: 0xc0000417

Смещение ошибки: 0x0009f979

Идентификатор сбойного процесса: 0xae4

Время запуска сбойного приложения: 0x01d1d04c079041d9

Путь сбойного приложения: C:\PROGRA~1\LANDesk\LDCLient\LDAPWhoAmI.exe

Путь сбойного модуля: C:\PROGRA~1\LANDesk\LDCLient\MSVCR110.dll

Идентификатор отчета: 4668b9f9-3c3f-11e6-bc56-ecb1d72e8ff9

Полное имя сбойного пакета: %14

Код приложения, связанного со сбойным пакетом: %15

 

this problem It occurs when inventory runs, process ldiscn.

anyone else seen this problem?

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Inventory Failing On 2016 Datacenter Servers: bCriticalError/LookupAccountName Failed '1332'

March 13, 2017, 10:17 am
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We're on LDMS 2016 SU4. I have inventory failing on two servers. The scans aren't making it into the ldscan folder on the core at all, so nothing is showing up for this server in the ErrorScan folder. Other servers on the same subnet scan in fine, and windows firewall is off (domain, private, and public) on this guy. I have completely uninstalled and reinstalled the agent, and I get a failure on the inventory scan portion of the agent installation (see below wscfg32 log). The OS on both of these is 2016 Server Datacenter, and these are the only two servers in our environment currently running this OS. Could this possibly be a compatibility issue?

 

WSCFG32 Log:

Mon, 13 Mar 2017 10:27:15 SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\localsch.exe /taskid=410 "/exe=C:\Program Files (x86)\LANDesk\LDClient\BrokerConfig.exe" /cmd="/n" /freq=86400 /autodelay="1|60"

Mon, 13 Mar 2017 10:27:15 INI:  EXEC04=C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe, /changesettingsnoreport, INSTALLONLY

Mon, 13 Mar 2017 10:27:15 Starting process: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport

Mon, 13 Mar 2017 10:27:49 Processes returned : 229835193

Mon, 13 Mar 2017 10:27:49 WARNING:  Non-standard return code for: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe, Exit code: 229835193

Mon, 13 Mar 2017 10:27:49 SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport

Mon, 13 Mar 2017 10:27:49 INI:  EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY

Mon, 13 Mar 2017 10:27:49 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Mon, 13 Mar 2017 10:28:37 Processes returned : -1073740791

Mon, 13 Mar 2017 10:28:37 CheckProcessExitCode processed app name: LDISCN32.EXE

Mon, 13 Mar 2017 10:28:37 FAILED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Mon, 13 Mar 2017 10:28:37 FAILED:  bCriticalError set to TRUE. Processing C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE

Mon, 13 Mar 2017 10:28:37 Overall Install Status:

Mon, 13 Mar 2017 10:28:37 FAILED:  Finished

Mon, 13 Mar 2017 10:28:37 SUCCEEDED:  Delete (c:\ENUNTCFG.MRL)

Mon, 13 Mar 2017 10:28:37 FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE

 

LDISCN32 Log:

Mon, 13 Mar 2017 10:27:50 Query for processor idle time: '\Processor(_Total)\% Idle Time'

Mon, 13 Mar 2017 10:28:02 Checking if firewall is enabled : ({9A6CFA40-5CE3-4D5D-A70A-D87C22FCF3ED})

Mon, 13 Mar 2017 10:28:02 Firewall service profile found

Mon, 13 Mar 2017 10:28:02 pszwDeviceName = Hyper-V Virtual Ethernet Adapter

Mon, 13 Mar 2017 10:28:02 pszwName = vEthernet (HNS Internal NIC)

Mon, 13 Mar 2017 10:28:02 pszwDeviceName = vmxnet3 Ethernet Adapter #2

Mon, 13 Mar 2017 10:28:02 pszwName = Ethernet0 3

Mon, 13 Mar 2017 10:28:02 Global firewall is not enabled

Mon, 13 Mar 2017 10:28:03 IsAMD = false, Initial Logical Processors = 1

Mon, 13 Mar 2017 10:28:03 SMTSelectMask:00000000, CoreSelectMask:00000000, PkgSelectMask:ffffffff, PkgSelectMaskShift: 0

Mon, 13 Mar 2017 10:28:03 Core Bits = 0, Logical Bits = 0

Mon, 13 Mar 2017 10:28:03 Package 0: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 2: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 4: Cores: 1

Mon, 13 Mar 2017 10:28:03 Package 6: Cores: 1

Mon, 13 Mar 2017 10:28:03 Number of processors = 4, number of cores = 1, hyperthreading = false

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 We can not verify the platform!

Mon, 13 Mar 2017 10:28:03 vulscan app path dir: C:\Program Files (x86)\LANDesk\LDClient\

Mon, 13 Mar 2017 10:28:03 Failed to get the windefender auto protect state

Mon, 13 Mar 2017 10:28:03 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:03 Checking if firewall is enabled : ({9A6CFA40-5CE3-4D5D-A70A-D87C22FCF3ED})

Mon, 13 Mar 2017 10:28:04 Firewall service profile found

Mon, 13 Mar 2017 10:28:04 pszwDeviceName = Hyper-V Virtual Ethernet Adapter

Mon, 13 Mar 2017 10:28:04 pszwName = vEthernet (HNS Internal NIC)

Mon, 13 Mar 2017 10:28:04 pszwDeviceName = vmxnet3 Ethernet Adapter #2

Mon, 13 Mar 2017 10:28:04 pszwName = Ethernet0 3

Mon, 13 Mar 2017 10:28:04 Global firewall is not enabled

Mon, 13 Mar 2017 10:28:20 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:20 open key Software\Utimaco\SGEasy with flags 0x20019 returns handle 0, status 2

Mon, 13 Mar 2017 10:28:21 LookupAccountName failed '1332'

Mon, 13 Mar 2017 10:28:21 CPolicyHistory::LoadHistoryFile: Failed to parse C:\Program Files (x86)\LANDesk\LDClient\Data\TaskHistory.xml

Mon, 13 Mar 2017 10:28:21 CPolicyHistory::LoadHistoryDaysToKeep: No task history maintenance to perform, registry settings for task history maintenance mode is '-1'

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Security Update for Microsoft Windows not showing in inventory

May 16, 2017, 8:39 am
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I have a Window 10 client (1607) that has the patch for wannacrypt installed (KB4013429) along with a number of other patches.  KB4013429 was installed 4/5/2017.  However, inventory just shows 5 updates installed and KB4013429 is not one of them.  I'm trying to scan for how many machines are patched.  There are other machines that do report that patch installed.

 

I've tried running full sync scans from the console end, running inventory from the client end, re-installing the client, deleting the client from the console and again re-installing the client with the same results.  Inventory\Name\OS\Updates\updates still only shows 5 installed updates.

 

Last Software Scan Date and Last Updated by Inventory Scanner all show today's date and the time is just after client installation

 

LD version is 9.60.2.48

 

Patch was originally installed through our WSUS server

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Inventory Query for PowerShell Version

October 20, 2015, 11:35 am
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Hi there,

 

Wondering if anyone has had any success in getting reliable data back from Inventory on the version of PowerShell installed?  If so, would you mind sharing the secret sauce?

 

Thanks in advance,

Kevin

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How can I create a query to show all client with 64 bit OS?

May 11, 2010, 6:24 am
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I want to create a inventory query to show all client with 64 bit OS, but I can not found any data in our inventory to tell whether the OS is 32 bit or 64 bit.

 

Does anybody know how to do that?

 

Thanks!

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LDAPPL3.INI updates every day

March 13, 2008, 6:04 am
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My LDAPPL3.template file updates every night on the server--the content does not change but the date of the file does.  This happens around 11pm every night.  This causes the ini file to go to all computers every morning since the file date has changed -- results in unnecessary network traffic.  What's the deal?

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LDISCN32.exe command switches

April 1, 2008, 7:04 am
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Is there a document explaining the command line switches for LDISCN32.exe?  I can do a "/?" but it doesn't explain what  "/O /T /Q" do.

 

 

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MINISCAN.EXE command switches and additional documentation

October 17, 2008, 6:34 am
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Hi folks - in response to the document posted here about MINISCAN and /send, does anyone have any additional information or reference about these switches?

 

" As of LDMS 8.7, we can send custom data with a miniscan for a Windows client.

 

The format for this scan is;

 

"c:\program files\landesk\ldclient\miniscan.exe" "/send=Custom Data - Logged On = Yes"

 

Where "/send=" is the switch to let miniscan.exe know to include the data that follows in the minscan file. It is important to include the quotes "/send" for the command to work.

 

The rest of the command line follows the rules for custom data. Remember, this is a snippet of information only, up to 255 characters. "

 

Thanks!

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What causes error scans?

September 29, 2009, 7:13 am
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Hello....              

 

I was wondering if I can determine what specifically causes a scan to be placed in the Error Scan folder. Is the answer in the scan file itself? Or in a log somewhere. I have looked in the event viewer and most of the time it just says that a full scan will be forced. And I have tried to tweak my duplicate device settings but I am constantly getting error scans.

 

thanks.

 

jeff

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Capture Event Logs to Inventory

February 27, 2008, 7:44 pm
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Does anybody have any methods for caputing event log events throgh inventory scans?

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Changing the default LDISCN32.EXE command line

January 20, 2009, 8:23 am
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Is it possible to change the default LDISCN32.EXE command line parameters so that all clients will use /O=\\[coreserver]\ldscan ?

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