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Scheduled Inventory Scans by Scope

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Hi.  I've been roaming (searching) for answers as to why when I select a scope or a device group under TARGETS when attempting to schedule an inventory scan that after I click SAVE the results showing in all devices is UNKNOWN.  If I select a single PC, it shows up.  Am I doing something silly?  2017.3 here... Thanks.

 

mg


collect folder list in inventory

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Hi,

 

I need a query to check the folder that contain "ALS* " in the folder name on all of the agents, is it possible to do it in LDMS?

 

I have check the "Manage Software List" in the LDMS console, but it seems like collect file name rather than folder.

 

Regards,

How to find if file is on computers (query question)

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We have deep freeze installed on all our computers.

When installed, there is a C:\Persi0.sys file on the computer.

 

Long story short...not all computers are reporting into the Faronics console. Therefore, we want to run a query to find what computers have this file on them.

 

I am in console under Network View, server, Queries, My queries.

Computer, Software, Package, File Name = C:\Persi0.sys and it doesnt show any results

 

I saw this How to scan for a specific file in the Inventory

 

And noticed the Jan 23 post and it seems like they are asking the same thing as I.

 

Any ideas for a first time poster??

 

We are on Management Suite ver: 9.60.2.48

Query for different versions of Internet Explorer

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I've read the past threads on this, what few there were, but was unable to locate an answer that worked.

 

When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name functions, I get a jumbled response.  It brings back pretty much everything in the computer software inventory.

 

I need to be able to differiniate between IE 7 and IE 8 but can not get it to run correctly and bring back what i am asking it for.  I can get it to bring back 8 only. but not 7 and 8 nor, more perfably, everything but 8.

 

After establishing the quert to bring back the above, I would tack on it further statements that will bring it back for a particular subnet as well.  I've managed to do this for other programs, such as Lotus and Adobe, but IE isnt' performing the same... I must assume this is because it's imbedded into the OS correct?

 

Thanks for any help you can provide scripting the correct logic for this function. 

Incorrect display of Physical Memory

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Hi,

 

I was wondering, how can I have the real amount of physical memory installed in my computers, because if I choose the report Physical Memory it shows me only what Windows operational system can detect. For example I have 4 memory slots, two are not filled and the others have 2Gb each, so instead of report 4Gb, it only reports what Windows Operational System says.

 

Another way, was to use Queries choosing: Computer/ Memory / Slots / Memory Slot / Installed Size, but the result is exactly the same from that report.

 

How can I have a hardware inventory showing me in a collum the real ammount of physical memory installed?

 

 

Best regards,

Michel

Is there a way to query a file with a specific hash key ?

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We have packged an application using another packaging utillity. This utillity redirects the application to a key server. We are trying to find which customers have these "Keyed" applications and schedule an uninstall. I was able to download an application that showed me the hash file values and I know they are different from the original and consistent across the board.

 

I would like to Scan all the PC's for the executable file with the exact hash key for the keyed version. Is there anyway to accomplish this?

Inventory Query for PowerShell Version

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Hi there,

 

Wondering if anyone has had any success in getting reliable data back from Inventory on the version of PowerShell installed?  If so, would you mind sharing the secret sauce?

 

Thanks in advance,

Kevin

Computer Health Dashboard Incorrect - How to reset

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Hello all,

 

When we first implemented we didn't make much use of the Alert system. I am attempting to set it up correctly so it can be used, but I am running into an issue.

 

We have cleared out all our old alerts so we could "start fresh" and will be pushing new alert settings to all machines. However, we still have a large amount of machines that are reporting their health is "Critical" despite there being no alerts for them, and their health not being actually critical.

 

For example, the machine at some point may have reported that it was low on HDD space, but it is no longer low on HDD space, but the inventory data for it still has a Health status set to "4,"

 

Is there a way to reset the health status of a machine manually? Or do I have to have our DBA update them all to Health Status of "2" to reset this. There are no alerts to "acknowledge" or anything for the device in order to clear the alert.

 

Thanks!


Last Software Scan Date is NOT updating

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I have an issue where several thousand machines are not updating their Last Software Scan Date value after a full scan is performed.

 

Using a LANDesk script to force a full scan, the following command runs:

 

REMEXEC1=<qt/>%LDMS_CLIENT_DIR%\LDISCN32.EXE<qt/> /NTT=%server%:5007 /S="%server%" /I=HTTP://%server%/ldlogon/ldappl3.ldz /NOUI /NOCD /F /SYNC

 

On almost 4000 machines, 3500 report as successfully scanned.

 

When I run a report or a query on LAST Software Scan Date - the date does not change and remains between 10 and 30 days ago. Other "Last scanned" fields update with the current date.

 

 

1. Why is this date field not updating?

 

2. Can I be reasonably sure that Software scans are not occuring?

 

3. What can I do to make sure that software scans are occuring and that the date field gets updated?

 

Running LD 9 SP3

Security Update for Microsoft Windows not showing in inventory

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I have a Window 10 client (1607) that has the patch for wannacrypt installed (KB4013429) along with a number of other patches.  KB4013429 was installed 4/5/2017.  However, inventory just shows 5 updates installed and KB4013429 is not one of them.  I'm trying to scan for how many machines are patched.  There are other machines that do report that patch installed.

 

I've tried running full sync scans from the console end, running inventory from the client end, re-installing the client, deleting the client from the console and again re-installing the client with the same results.  Inventory\Name\OS\Updates\updates still only shows 5 installed updates.

 

Last Software Scan Date and Last Updated by Inventory Scanner all show today's date and the time is just after client installation

 

LD version is 9.60.2.48

 

Patch was originally installed through our WSUS server

Adding Folder Size to Inventory

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Hi

 

 

We are in the preparatory stages of forcing a redirection of the local MyDocuments  folder for all domain clients to a nas. To get an idea

 

 

of impact on storage I want to be able to report on the amount of data which is likely to be moved.

 

 

What would be the best way to get the folder size for the MyDocuments folder for the Primary Owner of the device added to the inventory?

 

 

Thanks

 

 

Simon

 

 

 

 

 

Is there a way to store custom data in custom fields and be able to import/manipulate it via 32-bit console?

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We would like to use LANDESK to track all our IT assets.  Custom data such as what cost center or PO number it was purchased form is important to us.  Is there a way to create a custom field in LANDESK and import this information in via the 32-bit LANDESK console?  Is there a role-based administration attribute that I can set, so only authorized personnel can manipulate this inventory data from their 32-bit console?

 

Another scenario would be -- we have field service vehicles assigned with a laptop, we would like to take our spreadsheet of what vehicle (license plate) is assigned with what laptop (host name) and dump it into the LANDESK database, and be able to view/edit it via the 32-bit console if at all possible?

 

Thanks!

Inventory scanner (LDISCN32.EXE) crashing

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We just upgraded our core from 8.7 SP5 to 8.8 SP2.  I'm going through the process of updating all the agents to the new version but I've run into a snag.  On a certain model of laptop (HP 6735b) the inventory scanner crashes on the hardware scanning portion and causes a Dr Watson intervention.  This doesn't happen on any of our other computers but this is the only one with an AMD SATA controller.  The reason I think it has to do with the SATA controller is because if I add the "/NOATA" switch to LDISCN32.EXE then it doesn't crash.  We didn't have this problem with the 8.7 SP5 agent.

 

I looked at the dump file and according to the stack trace it looks like it is crashing after the command "LDISCN32!ApplyPatch".  I'm pretty familiar with debugging these type of things but I'm not a developer so I could be wrong.  I could post the analysis or send someone the heap dump file if they want to look at it.

 

Anyway my question is has anyone else seen this problem?  Or does anyone know how to add the "/NOATA" switch to the inventory scanner for these computers?  We just have it scheduled in the agent to run every 24 hours.  So we don't have a script telling it to run and we are not running it at startup.  Or maybe some more information on what exactly the "/NOATA" switch does so I can narrow down whether it is the controller or not.

 

Thanks in advance!

MINISCAN.EXE command switches and additional documentation

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Hi folks - in response to the document posted here about MINISCAN and /send, does anyone have any additional information or reference about these switches?

 

" As of LDMS 8.7, we can send custom data with a miniscan for a Windows client.

 

The format for this scan is;

 

"c:\program files\landesk\ldclient\miniscan.exe" "/send=Custom Data - Logged On = Yes"

 

Where "/send=" is the switch to let miniscan.exe know to include the data that follows in the minscan file. It is important to include the quotes "/send" for the command to work.

 

The rest of the command line follows the rules for custom data. Remember, this is a snippet of information only, up to 255 characters. "

 

Thanks!

GatherProducts.exe High CPU Utilization and Run Time

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Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing MSI DB', 25 minutes to get to 'Finished initializing MSI DB' and 15 seconds to complete. We are currently a new install of LFMS 9.0 SP3. Any insight is appreciated.


User accounts that have admin rights on a computer

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Is it possible to run a report in LDMS that will provide a list of users that have admin rights to that box.

 

Thanks.

Incorrect display of Physical Memory

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Hi,

 

I was wondering, how can I have the real amount of physical memory installed in my computers, because if I choose the report Physical Memory it shows me only what Windows operational system can detect. For example I have 4 memory slots, two are not filled and the others have 2Gb each, so instead of report 4Gb, it only reports what Windows Operational System says.

 

Another way, was to use Queries choosing: Computer/ Memory / Slots / Memory Slot / Installed Size, but the result is exactly the same from that report.

 

How can I have a hardware inventory showing me in a collum the real ammount of physical memory installed?

 

 

Best regards,

Michel

Number of FREE Memory Slots in the Inventory

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I did not found an entry in the Inventory DB that show the number of free memory slots.

Memory slot.jpg

Any one knows if the value exist or how I can have this number?

 

Is possible to have a new entry in the Inventory named "Number of FREE Slots"?

 

Thank you and regards,

 

Eduardo.

Failed to download patches. Error code 12

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Hi

 

When we try to download patches using Landesk, it fails with next error message in vulscan.log:

 

Fri, 17 Feb 2017 14:24:39 Download failed unable to get path, error code: 12 file: http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:39 Failed to download http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe.  Error code 12

Fri, 17 Feb 2017 14:24:39 http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe Error

Fri, 17 Feb 2017 14:24:40 Download Failure: Error 80004005 downloading http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 Last status: Error. No se pudo descargar http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 DeferredReportAction: name 'CitrixReceiver4.6.exe', code '0', type '-1', status 'Error en la descarga del archivo CitrixReceiver4.6.exe'

 

I have tried with diferent patches, and error is the same.

 

If we try to download patches accesing URL http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe , we can do it with no problems.

 

Any ideas?

 

Thanks in advance

 

Regards

User accounts that have admin rights on a computer

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Is it possible to run a report in LDMS that will provide a list of users that have admin rights to that box.

 

Thanks.

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