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Date format in LDMS inventory

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I'm trying to find out if there is a way to easily convert the date format in LDMS (Version 9 SP3) inventory data from USA date to UK date ie from mm/dd/yyyy to dd/mm/yyyy.

 

I do quite a few reports by creating custom queries in LDMS and Exporting as CSV, and Excel (in UK installation) doesn't like some of the dates in the exported CSV but does like others.  IE excel doesn't like 03/19/2012 as it think its the 3rd day of the 19th month, but it does like 12/01/2012 which it thinks is 12th of Jan but its really 1st or Dec. 

 

From what i can see in the inventory all dates are stored as USA date format, so im guessing maybe there is a simple setting somewhere to change the date to a more Excel firendly UK format?


Mapped Drives

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Hi All

 

Is there a way of using LANDesk to find out what drives a user has mapped, and what the share name is?  I did see one document that wanted me to change the ldappl3.template file with a load of HKEY references. Is this the only way?

 

Am using LANDesk 9 - inventory and reporting are not my greatest assets (OSD is my area), so please be patient with me!

 

Thanks


Dave H

LDAPWHOAMI.EXE -- Bug in LANDesk 9.0 SP3 service???

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We had a curious thing occur -- I will explain as best I can. Gradually, over the course of a few weeks, many but not all of our workstations (with users logged in) started hammering the hell out of the Domain Controllers in our environment. This resulted over time in bringing a number of them down and increasing congestion over the network. Turns out that ldapwhoami.exe was the culprit and it was repeatedly attempting, hundreds a second, to try to reach an AD OU. The process was running at 40% on the workstation. When the OU was created, apparently authenticated users did not have read or write permissions and it was felt that those rights were not necessary. Once they started dumping users into the OU and those users would log in, ldapwhoami.exe would try to update the inventory but it would fail at that OU and retry continuously (indefinitely). When we gave read permissions to the OU all of our problems went away.

 

Question is...Is this a bug or would this be attributed to normal behaviour? You would think that after a few failed attempts that ldapwhoami.exe would stop trying until the next inventory scan at least and not run continous on the machine.

MINISCAN.EXE command switches and additional documentation

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Hi folks - in response to the document posted here about MINISCAN and /send, does anyone have any additional information or reference about these switches?

 

" As of LDMS 8.7, we can send custom data with a miniscan for a Windows client.

 

The format for this scan is;

 

"c:\program files\landesk\ldclient\miniscan.exe" "/send=Custom Data - Logged On = Yes"

 

Where "/send=" is the switch to let miniscan.exe know to include the data that follows in the minscan file. It is important to include the quotes "/send" for the command to work.

 

The rest of the command line follows the rules for custom data. Remember, this is a snippet of information only, up to 255 characters. "

 

Thanks!

Suspending Scans for a period of time

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Hello All,

 

I have recently become an administrator over my companies LANDesk environment.  I'm looking to see if there is a way to stop all scans for a group of computers for a brief period of time within the 9.0 SP2 environment.

 

I have a high volume of network traffic hitting a specific group of computers which will be maximizing local resources.  During this time I would like to suspend any LANDesk related scans (be it vuln or inventory scans, etc.) and am not sure how to go about doing this.

 

Can anyone recommend a particular section within the manual or any articles regarding this subject matter?  I'm having no luck finding the information myself.

 

Thanks in advance.

 

-Jay

Servers with UPS listed as Portable

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After SP2 all of our remote servers with a UPS connected via USB are now being listed as "Portable" Devices.

Anyone else seen this? Anyway to correct this?

GatherProducts.exe High CPU Utilization and Run Time

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Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing MSI DB', 25 minutes to get to 'Finished initializing MSI DB' and 15 seconds to complete. We are currently a new install of LFMS 9.0 SP3. Any insight is appreciated.

amtscanner.exe runtime error during inventory scan

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I am getting this error whenever the inventory scan runs, whether it is from a local client starting the scan, the login mini-scan or a scan request from the console

 

I have temporarily re-named amtscanner.exe to .old & the scan now runs without error.

 

all recent critical & most important / high windows updates are applied

 

LDMS 9.5 with latest agent.  Also tried re-installing the agent, but same results.


Device not showing discovery status

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Hoping someone can help me figure this one out.  I have a device, my PC, that I have lost 'connectivity' to from within the console.  The inventory and security scans are processing whenever they're run but when the discovery is done to see if it's connected or not, it flashes the blue "?" mark and then never returns the status. 

 

I've tried removing the agent completely and re-isntalling several times.  I've turned the firewall off to see if something happened there.  Update the NIC drivers.  Made sure the "NT AUTHORITY\Authenticated Users" is in the "Users" group and that the our Scheduler account is in the Administrators group...just in case.  I've deleted the device from Inventory and ran full scans and made sure everything populated.  I can ping the PC from the core and other PCs.

 

Any thoughts?  What am I missing?  Nothing has changed...at least that I'm aware of. 

 

Thanks,

Scott

Add registry info via a custom script??

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I'm trying to create a custom script to add a registry entry to the RunOnce key. The problem I'm having is the amount of quotes I require in order for it to run properly. No matter what combination of quotes I use, whether it be <qt/> or ", I don't get the end result I need, which is an entry in the RunOnce key that looks like this: "C:\Program Files\LANDesk\LDClient\miniscan.exe" "/send= Custom Data - Lock Status = Unknown".

 

 

Here's the script:

[MACHINES]
REMEXEC0=C:\Windows\System32\reg.exe add HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce /v MiniScan /t REG_SZ /d <qt/>C:\Program Files\LANDesk\LDClient\miniscan.exe<qt/> "/send= Custom Data - Lock Status = Unknown", SYNC

Add custom data to inventory

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Hello all,

 

I know this has been discussed to some extent already, but what I am trying to do seems to vary a bit from what others have wanted. Here is a brief overview of what I am trying to do.

 

My overall objective is to collect a list of trusted sites that a given user has entered into their IE settings on their machines.

 

From what I can see, the registry keys reside under here.  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\ZoneMap\Domains

So, I originally tried the LDMS client. It is great if I simply wanted to read actual values from a given key. The problem with it is that IE seems to generate subkeys with data contained within. So under the "domains" key it contains another key for "msn.com" "google.com" etc. (examples)

 

I then figured I need something to enumerate the keys contained within the domain key to grab all the data. I cannot see a built in feature to do that in the LDMS_client or in LANDesk, so I wrote a script to do so.

 

I have my script set to grab this data and throw it into a .dat file to look like this:

 

Internet Explorer - Trusted Sites - msn.com
Internet Explorer - Trusted Sites - google.com

 

I modeled it after how the "findpst" script that I think I found on droppedpackets.org generates the data. When I run that, it creates a "email" sub category and data within from a dat file modeled like this:

 

Email - PST Files - Personal Folders(1) - File Location = c:\documents and settings\administrator\local settings\application data\microsoft\outlook\personal folders(1).pst

 

For some reason, when I run mine though, the inventory scanner comes up with an error "invalid data"

 

Here are my questions,

 

1. is there something I am missing with the above method to get this data entered into inventory?

 

2. Is there a better way that you guys might know of to accomplish this?

 

 

Thanks in advance for any help.

Inventory scan taking 30+minutes with RODC

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We have a few remote sites with RODC (read only domain controllers). The problem seems to be where the inventory scan uses LDAPWHOAMI.EXE to interrogate the domain for user information to include in the inventory. LDPAWHOAMI normally takes a few seconds to run depending on the size of the domain but runs for at least 30 minutes whilst trying to communicate with a RODC before timing out and finding another domain controller to return the information requested. If it was just the inventory scan this would not be such a problem but the knock-on effect when provisioning machines or installing software with a scan after is significant.

 

Is there any fix or workaround for this?

Is there a switch to skip the LDAP part of the inventory scan?

Is there a way to store custom data in custom fields and be able to import/manipulate it via 32-bit console?

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We would like to use LANDESK to track all our IT assets.  Custom data such as what cost center or PO number it was purchased form is important to us.  Is there a way to create a custom field in LANDESK and import this information in via the 32-bit LANDESK console?  Is there a role-based administration attribute that I can set, so only authorized personnel can manipulate this inventory data from their 32-bit console?

 

Another scenario would be -- we have field service vehicles assigned with a laptop, we would like to take our spreadsheet of what vehicle (license plate) is assigned with what laptop (host name) and dump it into the LANDESK database, and be able to view/edit it via the 32-bit console if at all possible?

 

Thanks!

LDISCN32.exe

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Hi

 

Apologies for what might be a very simple question...

 

I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the switches /F /L /V (i a have also tried various other swithces) but i can see no evidence of a log file or error report? also I can see no evidence of the scan file being passed back to the server. I am sure I'm just not looking in the right plave for error logging?

 

On a seperate note these devices do not apply policy, when process runs it identifies a policy is required but does not execute its application. See attached image.

 

 

image.png

 

 

Thanks in advance

Inventory Server Did Not Respond

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Having an odd issue. On newly imaged devices (Lenovo x220), we install the Advanced Agent (9.0sp2) via group policy. After the client is installed, scans will not run. We get "the Inventory Server 'Core Server FQDN' did not respond". From the same machine we can ping the core by the FQDN and the core is processing all other scans just fine. The machine is part of a domain (different than the core) and we've tested with the machine not in a domain with the same issues. Even stranger, if we leave the machine(s) on for the day, and come back in the a.m., the scans ALL work, no issues. No change to the device/core, nothing.  The issue is primarily happening on a single image for these x220's, and can't determine what might be blocking communication with the core. The firewall service is disabled on the client. No AV installed on the client at the time. Thinking it's something in the image or that the LANDesk client is not installing properly on this image. However, why it works the day/hours after the client install is still a mystery.

 

Additional Info:

 

I just tried the inventory scan using the Core Server Name instead of the FQDN and the scan worked.Both the server name and FQDN are resolvable by the client.

 

O/S: XP Sp3

 

Any thoughts?


Scan For Custom Data Registry Key not Working

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LD9 SP3

 

I followed Doc 1089 to the T and checked on the computer in the ldapl32.ini file to see if the core passed on the registry entry I added in the  core and it was there.

I run a Full Sync scan on the computer and nothing new shows in my inventory.

 

The registry keys I added all have a dword listed or Reg_sz listed in the registry.

 

Checked, doublechecked spelling , spaces, commas etc in fact I took a entry that is working and copyed it but put it under a different heading in the inventory and it only shows under the heading it was in originally(I did not delete the original entry only copyed/duplicated).

The original heading was (Computer) - Custom Data - Landesk.  The new heading (Computer) - Custom data - Nic settings.

 

Also checked in Services - Inventory Blocked applications and can't find my entry in there either.

 

Any suggestions?

Real time license usage

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Hello Guys,

 

Is it possible to monitor with LDMS the real time license usage?

I mean the following:

The customer has 5x AutoCAD network license. It means 5 concurrent usage. If the 6th user would like to run AutoCAD (but can’t because to pool is full) is it possible to run query or something else to define on which machines AutoCAD.exe is running at that moment? (so IT guys would be able to ask the users to switch off if they are currently not working with the app.)

 

Thanks!

Remove LANDesk computer objects

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I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active Directory computer object, and then go into LANDesk and remove the associated computer object.

 

I know that you can set the server to automatically delete objects after x days, but due to our installation being very new and our management gateway not being completely configured, we don't want to delete LANDesk computer objects that might still be active machines, but just don't connect to our VPN consistently enough to do an inventory scan.

 

Is possible that when we delete the active directory object, that a maintenance task simply scans Active Directory to retrieve the current list of computers, then compares it to the inventories in the database and deletes machines that don't have an Active Directory computer object? I am guessing that a script would work for this task, but if it is possible without having to script something, that would be even better.

LDISCN32.EXE Times Out On Clients

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We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients...

 

"Event ID 1002"

"Application Hang"

"Hanging application LDISCN32.EXE, version 9.0.2.120, hang module hungapp, version 0.0.0.0, hang address 0x00000000."

 

We first noticed the problem because we use a command in our OS deployment process to send a full inventory scan after a machine is re-imaged. On some OS deployment jobs we started to see clients that would hang and never complete the Inventory Scan section of the script. I had to terminate the ldiscn32.exe process in Task Manager. If I run an Inventory Scan from the Start Menu shortcut I see that Hardware Inventory is complete, Software Inventory runs to about 80% on the progress bar and then just stays there, having processed around 37,400 files. (The actual number of files processed varies.)

 

I'm not sure how many of our client computers are affected, but I suspect it's quite a few because I see a number of inventory records that have not seen an updated software inventory in many weeks, even though the machines are connected to the network every day. I don't think it's a problem on the core because my ldscan folder is not filling up with SCN files, and some clients are sending inventory successfully.

 

Any help would be greatly appreciated.

 

Jayson

Finding drive mappings

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Has anyone got a decent, reliable method or script to detect all mapped drives?  I have the crude version below that works but reporting from this data collection isn't the easiest.

 

Since we're movng from Novell to AD, I need to filter out my Novell mappings and only report on the non-Novell mappings.  I currently do this with an array of known Novell servers then searching their existence in the string of the found mappings, then liminating them.  Just looking for a better way.

 

Thanks in advance!

Rich

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