LANDesk agents not able to report inventory
Hello, We manage approximately 1,500 systems through LANDesk. I just recently (this week) upgraded our environment to 9.6. I had hoped that this would resolve an issue that has persisted since my...
View ArticleSecurity - "not auto-protected"
Hi all, Just noticed this today (running 9.6 SP1)-- I usually run the inspection to see if any new computers are reporting that they do not have anti-virus installed. Today for the first time, I...
View ArticleSetting up a query to search for a registry key
Hello All, I would like to setup a query to search for a certain registry key on my systems on the network. What's the best way to do this?
View ArticleLost contact error
Hello,when I try to do 'inventory scan' from console I have the errore 'Lost contact'.In my console I have 2 windows machine, the first is the core server, the second is a XP machine.I have the same...
View ArticleLDAPWHOAMI.EXE -- Bug in LANDesk 9.0 SP3 service???
We had a curious thing occur -- I will explain as best I can. Gradually, over the course of a few weeks, many but not all of our workstations (with users logged in) started hammering the hell out of...
View ArticleRemove LANDesk computer objects
I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active...
View ArticleModel in Inventory Is Blank in Several Computers
I'm running 9.5 Sp3I've noticed in several of my computers in the Inventory the model is missing under the System sub-menu. Also there are other items there that are missing but I don't use them. This...
View ArticleLoginName on Windows 7 64-bit
Is anyone else having problems with the Inventory Scanner incorrectly reporting LoginName on 64-bit Windows 7? I think I figured out why this is happening, but when I checked this forum to see if...
View ArticleUnique Device ID question/issue
I'm looking for some direction. We have a virtual desktop environment (Citrix Xen Desktop) of about 6,000 desktops. These desktops have a LANDesk inventory/remote control (not SWD) agent on them....
View ArticleLot of error scan files under Ldscan folder
Hi, I have lot of error scan files under core\ldmain\ldscan\errorscan. Do I need worry about that??What is causing this issue??How can I fix this issue?? Thanks in advance.. Dinesh
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Inventory information does not appear in queries
inventory information does not appear in queries. IE version added to the inventory, and must identify the machines that have the versions 8 and 9 of IE. But when running the query is there no...
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Inventory scan failing - going to errorscan folder
9.6 sp1agent was just reinstalled on the clientran coredbutil on datamart & damartpm.xml already with INV service stopped. restarted the service afterwardsevent viewer shows this error:not quite...
View ArticleMINISCAN.EXE command switches and additional documentation
Hi folks - in response to the document posted here about MINISCAN and /send, does anyone have any additional information or reference about these switches? " As of LDMS 8.7, we can send custom data...
View ArticleSoftware inventory incomplete after upgrade to 9.5 SP1
After installing 9.5 SP1 and rolling a new agent out to all of our machines, we starting seeing an issue where our software inventories under the Add and Remove Programs inventory item was incomplete...
View ArticleNeed Help Creating Query to Find Computers Without Updated Program
Hi everyone, I'm fresh to operating LANdesk and myself and others in our staff are really racking our brains about how to resolve this. So, being a total n00b, I'll try to explain this as best...
View Article3 VM's think they are the same machine in LANDesk
We have 3 VM's that think they are the same system in LANDesk. We have checked the MAC address and they all seem to be separate ID's. We even tried deleting the NIC on one of the servers and then...
View ArticleDuplicate devices showing - Attributes are identical yet aren't deleted
Hi, I have an issue where machines are displaying in the All Devices window twice - They have the same Device Name, MAC address, serial number, last inventory scan time and date. They are the same...
View ArticleHow can i query users by what their first name starts with?
I'm setting up my patch process. I have a static group of machines for my initial patch testing. I'd like to set up a 20% Pilot group, but don't want to be dealing with keeping it up to date, nor do...
View ArticleGetting HP Warranty Information Using Data Analytics
We are having problems with some computers pulling warranty information into the LANDesk console. I have a problem with one computer not pulling the information in even though the serial number is in...
View ArticleIs there a way to store custom data in custom fields and be able to...
We would like to use LANDESK to track all our IT assets. Custom data such as what cost center or PO number it was purchased form is important to us. Is there a way to create a custom field in LANDESK...
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