Query for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
View ArticleLANDesk agents not able to report inventory
Hello, We manage approximately 1,500 systems through LANDesk. I just recently (this week) upgraded our environment to 9.6. I had hoped that this would resolve an issue that has persisted since my...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleCheck the Next Inventory Scan Date & Time on a Client?
Is there a way to find out the next scheduled inventory scan date and time on a client? Our settings have clients scanning once per day with a one hour randomization. I'd like to look at some file or...
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Inventory scan failing - going to errorscan folder
9.6 sp1agent was just reinstalled on the clientran coredbutil on datamart & damartpm.xml already with INV service stopped. restarted the service afterwardsevent viewer shows this error:not quite...
View ArticleSystem Information is missing
I have about 50 workstations (out of 6200) that are not reporting back on system information. I compared the inventory scans between one of these 'bad' clients and a working client and it looks like...
View ArticleProblematic Scans - Event ID 4100 Database Exception
We're running 9.5 SP1 and I've got some problematic machines out there (Windows 7 PCs) that just aren't getting their scans processed correctly. When I look in the error scans folder, sure enough, the...
View ArticleGetting HP Warranty Information Using Data Analytics
We are having problems with some computers pulling warranty information into the LANDesk console. I have a problem with one computer not pulling the information in even though the serial number is in...
View ArticleCan Rollup core functionality exist on an exsisting core server?
We have 4 core servers on 4 different domains. We are looking to add a Rollup core server. Can the Rollup core live on one of our existing core servers? Or does it need to be its own server? Thanks, Wayne
View ArticleLD Manual Import Question
Hi, I have a basic question. I'm trying to use the LD Manual Import. I've created a csvtemplate.csv and csvinfo.csv. See the info below: csvtemplate.csv has the following:Device Name = %1%Network - NIC...
View ArticleAgent Revision
I think I know the answer but I am going to ask anyway. When you update an agent, there is a column called "Revision" which increments by 1 each time. I want to add this data to my Column Set...
View ArticleMapped Drives
Hi All Is there a way of using LANDesk to find out what drives a user has mapped, and what the share name is? I did see one document that wanted me to change the ldappl3.template file with a load of...
View ArticleLDISCN32.EXE Times Out On Clients
We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients... "Event...
View ArticleLDISCN32.exe command switches
Is there a document explaining the command line switches for LDISCN32.exe? I can do a "/?" but it doesn't explain what "/O /T /Q" do.
View ArticleDevice not showing discovery status
Hoping someone can help me figure this one out. I have a device, my PC, that I have lost 'connectivity' to from within the console. The inventory and security scans are processing whenever they're...
View ArticleLDMS 8.8 Cleaning inventory (devices)
Hi Good Morning, Im having a hard time figuring out on what to do. I need to clean the inventory, that all inactive client that has not been connected in the network for more 2 months should...
View ArticleDisplay Email address for Primary Owner
Currently, I know how to, and actively use LDAP security groups to query and deploy software.I'd like to be able to display, and inventory against the email address of the primary owner. I have been...
View ArticleIs there a way to query a file with a specific hash key ?
We have packged an application using another packaging utillity. This utillity redirects the application to a key server. We are trying to find which customers have these "Keyed" applications and...
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