Inventory service on server stops
I've noticed that every couple of days, the inventory service on the server stops working. I can manually start it and everything will work for a few more days but it will just stop again. I checked...
View ArticleLot of error scan files under Ldscan folder
Hi, I have lot of error scan files under core\ldmain\ldscan\errorscan. Do I need worry about that??What is causing this issue??How can I fix this issue?? Thanks in advance.. Dinesh
View ArticleRandom Printout From Serial Thermal Printer
We are trying to troubleshoot why several of our computers with "SNBC BTP-2002NP" thermal receipt printers randomly print out PJL commands. The printers are connected to POS computers that connect to...
View ArticleInventory scan will not complete with Sophos Endpoint Security and Control...
We have upgraded from LDMS 9.0 SP3 to 9.5 an now we are unable to successfully run LDISCN32.EXE The inventory scan worked, sends its data to the core server, but the UI doesn't close and the .exe stays...
View Articlecannot run Inventory and Vulscan on Client.
I have been working on the our new landesk core server 9.5 for almost 3 days to get the inventory and vulscan running on the client. Currently I have already 5000+ client on this core. The problem is...
View ArticleInventory Scans not processing after upgrade from 9.0 SP4 to 9.5 SP2
After upgrading from 9.0 SP4 to 9.5 SP2 our processing of inventory scans has slowed down to almost nothing. Restarting the inventory service will give a momentary jump to it but then it slows down...
View ArticleDevice not showing discovery status
Hoping someone can help me figure this one out. I have a device, my PC, that I have lost 'connectivity' to from within the console. The inventory and security scans are processing whenever they're...
View ArticleScreen resolution in inventory
Hello. I'm working on an issue where I'd like to collect screen resolution information for several devices, but I quickly found that the "Video" -> "Resolution" data is very unreliable. In fact,...
View Article3 VM's think they are the same machine in LANDesk
We have 3 VM's that think they are the same system in LANDesk. We have checked the MAC address and they all seem to be separate ID's. We even tried deleting the NIC on one of the servers and then...
View ArticleRemote computer is not managed by...
I have at least one PC upon which LD could not install the agent. I traced this down to a problem in DNS. This has now been fixed ( two days ago ). While the agent installation was successful, LD...
View ArticlecsvImport went wrong
Hello, i got a little problem with csvImport. I tried to import 3 pcs at once using a csv. Unfortunately in this csv was a typo. Fixed typo, wanted to import again but the clients do not appear in the...
View ArticleLoginName on Windows 7 64-bit
Is anyone else having problems with the Inventory Scanner incorrectly reporting LoginName on 64-bit Windows 7? I think I figured out why this is happening, but when I checked this forum to see if...
View ArticleInventory Not Updating
This one is puzzling and making me a bit nuts! So appreciate any insights. We are running 9.02.03. I have over 1000 client machines with agents pushed to them. The agent is configured for inventory...
View ArticleThe LANDesk Inventory Server service terminated unexpectedly.
LANDesk 8 installation : Service is stopping constantly since mid april by reference to the logs Seem to count the instances " It has done this 9 time(s)." up to 9 then rollback to 1....
View ArticleOSD fails due to duplicate inventory record
This is on LANDesk 8.8 - We've started noticing that sometimes when PXE booting a computer that has never been inventoried into LANDesk, that OSD fails. The logfile shows ; "Job Complete","0...
View Articleinventory service won't start
Hi all, Having some issues with the inventory service. We are currently on 8.7 (sp3), I tried upgrading to 8.8 and stopped once it failed to meet the prerequisite requirements. I then installed the...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleBeware if you are using "light core"/"dark core" scenario
I should have done my research before starting on the project to install a rollup core because these requirements kill it outright. We have one light core and 4 dark cores. The cores are all in...
View ArticleCant see a device in all devices
Hi Guys, I installed new 9.5 core server and now im trying to migrate clients from old 9.0 core server to it. Im redeploying agents from new core server to all devices. So far everything worked like...
View Article9.5 Inventory: Software - Package - MD5HASH
Hello, The IT security Team here wish to be able to view MD5 Hash values for executable files on client endpoints. While we can query for the exe files, the MD5HASH (and other hash values) are blank....
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