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OSD fails due to duplicate inventory record

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This is on LANDesk 8.8 - We've started noticing that sometimes when PXE booting a computer that has never been inventoried into LANDesk, that OSD fails.  The logfile shows     ; "Job Complete","0 Done","0 Failed","1 Off","0 Unknown"

 

 

It cannot find the device and fails immediately.  If I view the ALL DEVICES list, I see TWO records for the MAC address in question, one has an IP address and serial number, the other has neither.  If I delete the device which has missing IP and serial number from the database and start the OSD task again, it works fine.

 

 

What could cause this to happen?

 

 

 

 

 

Thanks,

 

 

Jesse

 

 


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