LDAP Location Blank after upgrading agent to 9.5 SP2
Hello, We recently upgraded our LANDesk core servers from 9.0 SP4 to 9.5 SP2. The client agents themselves are still mainly running 9.0 SP4 at the moment. When upgrading the client agent to 9.5 SP2...
View ArticleFind SQL Server installations
Hi, We need to find how many installations of SQL Servers we have in the organization.I have created a query to find the following: Computer.Software.Add or remove Programs.Program.Name = Microsoft SQL...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleQuery: Software Installed, exluding "trash"
LANDesk Management Suite v9.0.3.1 Hello, I am pretty new to LANDesk and I am kind of stuck. I created a query to show me software installed on machines (software inventory) in a location, but I want...
View ArticleAdd entire registry key to inventory - not just single value
Hello. Is it possible to add an entire registry key to the inventory instead of just a single value? Example: Today I have the following in my LdAppl3.ini file which is working: ;Some data to determine...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticleIs there a way to query a file with a specific hash key ?
We have packged an application using another packaging utillity. This utillity redirects the application to a key server. We are trying to find which customers have these "Keyed" applications and...
View ArticleFull sync vs. Hardware/Software scans
What is the difference between these types of scan? I have a workstation whose inventory is off a bit and I think it's messing with SLM. Under Software --> Products there is an entry for Microsoft...
View ArticleRemove LANDesk computer objects
I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active...
View ArticleIP address of managed device isn't updated
I have an issue where the core is seeing Devices using their old IP Address and will not update, making any control of the device pointless. I can PING from the core to the device and visa-versa....
View ArticleRemove Custom Data information from DB
I used to collect some custom data from machines and I no longer need it. How can I remove the data/fields so that they are no longer visible when building queries? Thanks for the help. Chris
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
View ArticleStarting to work with Customer Forms...
I've just created my first custom form. Nothing complicated, for the moment it's just for the Department & Location. What I had in mind was just us here in IT using it, say when we prepare a PC...
View ArticleWhat are they different among "Add-Remove programs", "Packages", and "Products"?
Hi All, Why are they different among "Add-Remove programs", "Packages", and "Products"? Recently, I found that a SW has been uninstalled and still showed in "product" view in its own inventory tree...
View ArticleLot of error scan files under Ldscan folder
Hi, I have lot of error scan files under core\ldmain\ldscan\errorscan. Do I need worry about that??What is causing this issue??How can I fix this issue?? Thanks in advance.. Dinesh
View ArticleLANDesk agents not able to report inventory
Hello, We manage approximately 1,500 systems through LANDesk. I just recently (this week) upgraded our environment to 9.6. I had hoped that this would resolve an issue that has persisted since my...
View ArticleCan i get the serial number of fujitsu scanners
dear all , iam trying to pull the serial number of 200 fujitsu scanners to the LANDesk Inventory i can see simple information about these scanners in the inventory ( Manifacure , name , number )...
View ArticleConsole Extender Usage
I wanted to see who is using right click extender and how they use it ? I have been using it for a few weeks now and love it simple things like browsing C$ with aright click , Anyone using this for any...
View ArticleDelete unwanted inventory items from the SQL database?
I'm attempting to clean out some of the custom information I've imported in the past, that are now just cluttering things up. I'd like to verify that I completely remove them, without causing...
View ArticleLoginName on Windows 7 64-bit
Is anyone else having problems with the Inventory Scanner incorrectly reporting LoginName on 64-bit Windows 7? I think I figured out why this is happening, but when I checked this forum to see if...
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