Problem with device id's
Scenario: I have a client in the Inventory called "Test" with device id "...8B48". Now I reinstall this client (Windows, Agent, ...) and call it "Test" again. The new devid id is "...7438". Then I run...
View ArticleCreating a Query
Hi Guys, I'm kind of new to LANDesk scene and im trying to famiiliarise myself with creating quries.. At the moment, I'm struggling to create a query to search for all LANDesk Clients that were last...
View ArticleMissing Video Monitor Data
We use the ldms version 9.0. Our Inventory data regarding display informations consists of many wmi details like Manufacturer, Model, Serial Number, etc. But there is no property that shows us if the...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleAdd printer, IP phone, network switch as a inventory
Hi All, I would like to add the printer, ip phone, network switch, etc as a inventory to manage. I know I can't manage those devices actually, the purpose to doing this is for reporting only. When I...
View ArticleWhere is the version of Internet Explorer reported.
We just upgraded ot LDMS version 9.5. In LDMS 9.0 I could find the version of IE on each machine querying Inventory, Custom Data, Internet Explorer.Any idea how to query IE versions in 9.5?
View ArticleInventory not reflecting correct data. OS>Policy>Strong Password and Screen...
Our Auditors want to use the Strong Password and Screen Saver Password attributes in inventory under OS > Policy in their reporting. We've built the reports but we're finding that the values...
View ArticleLDISCN32.exe
Hi Apologies for what might be a very simple question... I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the...
View ArticleInventory Server service crashes (LANDesk 9.0 SP2)
I just started running into a problem on our LANDesk 9.0 SP2 console (all current MCP patches) The LANDsk Inventory Server service has crashed twice in the last 6 days and I am not able to restart the...
View ArticleLDISCN32.exe command switches
Is there a document explaining the command line switches for LDISCN32.exe? I can do a "/?" but it doesn't explain what "/O /T /Q" do.
View Articleerror inventory devices
Himany devices can not run an inventory? HERE IS THE LOG FILE. Thanks for your helpld9sp2 sql2008 I can run inventory on the device but no of my script by landesk console ( my script works on other pc...
View ArticleGetting HP Warranty Information Using Data Analytics
We are having problems with some computers pulling warranty information into the LANDesk console. I have a problem with one computer not pulling the information in even though the serial number is in...
View ArticleLot of error scan files under Ldscan folder
Hi, I have lot of error scan files under core\ldmain\ldscan\errorscan. Do I need worry about that??What is causing this issue??How can I fix this issue?? Thanks in advance.. Dinesh
View ArticleWake On Lan status on Dells
Hello, I am working on setting the wake on lan setting in the bios to on for remotely turning on pc's at night to install updates. The question i have is how can i validate the current status of...
View ArticleEvent ID: 4100 - Invalid pointer T
This is happening for a couple of the test machine's inventory parse on my test core server. Event ID: 4100 Database exception: 4FB350~1.SCN, LDInv.dll-2147467261Invalid pointer Update Table:Computer...
View ArticleInventory data for is out of sync. A full scan will be forced.
Hello, I have such messages for about 8 / 10 times for one day. I know it is a notification about the fact that the Delta scan has not been received correctly. Can i do something to force only on some...
View ArticleHow to modify the ldappl3 file to scan extra files ?
Hi everybody, I'll make my title a bit more clear : I would like landesk inventory to scan about 30 .sys files on all my computers ? Is it possible to add them one by one in a certain section of the...
View Articlecannot run Inventory and Vulscan on Client.
I have been working on the our new landesk core server 9.5 for almost 3 days to get the inventory and vulscan running on the client. Currently I have already 5000+ client on this core. The problem is...
View ArticleWMI item not being included in inventory scan
Hi, I'm attempting to pull some WMI information into the inventory scan. I setup the WMI item and hit the "Make available to clients" button and tried to test but nothing seems to happen... Registry...
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