Hi there people!
I have the following error on Windows Event Viewer:
Source: LANDesk Inventory Server
Event ID: 4100
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Database exception: SCABC04.SCN, LDInv.dll
-2147217887
Non-nullable column cannot be updated to Null.
Delete Table:System_Capability Column:TECHNOLOGY_NAME PK:1, Thread ID: 13356.
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Anyone knows what does this mean?
Thanks for your help!
Dear all,
I would like to understand how does the inventory scanner scans for software. I have read in many documents that there are many sources from where the scanner get the list of installed or running software:
- MSI database for MSI applications
- Application in add/remove feature (Normally only applications that have uninstall feature will be displayed) Registry folder where the list of this type of application is stored is HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall)
- Items which have been executed. (softmon32.exe will be running all the time to capture all running programs and add them to HKLM\Software\LANDesk\ManagementSuite\WinClient\SoftwareMonitoring\MonitorLog )
- Applications with shortcut
- Executable files found in local drives.
I would like to understand how does it work from inside? how does LDAPPL3.ini file will be updated in the core server especially all applications that will added to the section "[Applications]" ? what does LDAPPL3.template contains ? what is the content of LDAPPL3.base? what is the inital content of LDAPPL3 files ?
I will appreciate if someone can explain the process step by step starting from the installation of LD agent to how does LDAPPL3.ini file in the core server will be updated? If the inventory scanner in the managed device finds out that its current version is not up to date does LDAPPL3.ldz will be downloaded or delta changes LDAPPL3.pat ?
Thanks in advance and waiting for your feedback.
HermiM
Ran into a huge backlog of scans and errorscans. New machines were just not showing up. So, we did some digging. I found the following in the event logs :
Database exception: SCAAE93.SCN, LDInv.dll
-2147217833
Arithmetic overflow error converting IDENTITY to data type int.
Error comitting on table FILEINFOINSTANCE: ARITHMETIC OVERFLOW ERROR CONVERTING IDENTITY TO DATA TYPE INT.
Increased column size might be necessary, Thread ID: 2292.
The FileInfoInstance_Idn field is an Int. And we'd unfortunately run out of room. We have our database in a cluster so using the CoreDBUtil.exe wasn't an option for us. We did update the datamart.xml file for the FileInfoInstance table :
I then fired up Microsoft SQL Server Management Studio (my database is named 'LDMS') and ran the following :
This morning we were notified that a virtual server received a software installation. The machine was targeted because it listed as "Type=Virtual Machine". Other servers that were stood up around the same time by our server farm team all report as "Type=Virtual Server". Even the icons are different (server vs machine).
My question now is "how does the inventory scan determine device type" and how can I correct the current listing? The virtual server in question is running "Microsoft Windows Server 2012 R2 Server Standard Edition (full installation), 64-bit".
These servers are all runing a "Windows Server Config" agent, so we're trying to determine (on our end) how they even got this software deployment....FUN!
I have configured Inventory scan to scan every 3 hrs. but ldiscn32.exe usage high CPU on every scan(30%). Can I set CPU utilization for Inventory scan?
Thanks,
Chanut
We have deep freeze installed on all our computers.
When installed, there is a C:\Persi0.sys file on the computer.
Long story short...not all computers are reporting into the Faronics console. Therefore, we want to run a query to find what computers have this file on them.
I am in console under Network View, server, Queries, My queries.
Computer, Software, Package, File Name = C:\Persi0.sys and it doesnt show any results
I saw this How to scan for a specific file in the Inventory
And noticed the Jan 23 post and it seems like they are asking the same thing as I.
Any ideas for a first time poster??
We are on Management Suite ver: 9.60.2.48
I have an issue where several thousand machines are not updating their Last Software Scan Date value after a full scan is performed.
Using a LANDesk script to force a full scan, the following command runs:
REMEXEC1=<qt/>%LDMS_CLIENT_DIR%\LDISCN32.EXE<qt/> /NTT=%server%:5007 /S="%server%" /I=HTTP://%server%/ldlogon/ldappl3.ldz /NOUI /NOCD /F /SYNC
On almost 4000 machines, 3500 report as successfully scanned.
When I run a report or a query on LAST Software Scan Date - the date does not change and remains between 10 and 30 days ago. Other "Last scanned" fields update with the current date.
1. Why is this date field not updating?
2. Can I be reasonably sure that Software scans are not occuring?
3. What can I do to make sure that software scans are occuring and that the date field gets updated?
Running LD 9 SP3
We are trying to troubleshoot why several of our computers with "SNBC BTP-2002NP" thermal receipt printers randomly print out PJL commands. The printers are connected to POS computers that connect to a terminal server. The printer is not installed it is just connected to the com 2 port. The POS software runs from the terminal server and prints to the com 2 port. When this happens it causes the application to freeze up on the RD Web Windows Terminal Server for the individuals session. Does anyone know how LANDesk polls for printers to add them to inventory? Would LANDesk send the following commands to the com port during inventory to determine information?
12345X@PJL
@PJL INFO ID
@PJL INQUIRE SERIALNUMBER
@PJL INFO PAGECOUNT
@PJL INQUIRE RESOLUTION
@PJL INFO STATUS
@PJL INFO SUPPLIES
@PJL INFO PRODINFO
@PJL INFO VARIABLES
Hi there,
We have a landesk device inventory of about 500 machines. As of yesterday the device list is now bare. When adding a bare metal machine to the list it immediately disappears when applying it.
My immediate though was perhaps the database became corrupt, but I am unsure.
Has anyone had a similar issue occur or know of what might cause something like this?
Thanks!
Hello.
Is it possible to add an entire registry key to the inventory instead of just a single value?
Example:
Today I have the following in my LdAppl3.ini file which is working:
;Some data to determine if a machine needs to be rebooted
KEY=HKLM, SYSTEM\CurrentControlSet\Control\Session Manager, PendingFileRenameOperations, Custom Data - Security Scan - Pending File Rename
But I'd also like to add the "VulscanReboot" information since it's my experience that the "PendingFileRenameOperations" is not as reliable in Windows Server 2008 as in 2003. My problem is that "VulscanReboot" is a key with dynamic values below that that are named after the patch that requieres a reboot so I don't relly know the name of that value.
I've tried to add the following, but none of them seems to work.
KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, , Custom Data - Security Scan - VulscanReboot
KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, ? , Custom Data - Security Scan - VulscanReboot
KEY=HKLM, SOFTWARE\LANDesk\ManagementSuite\WinClient\VulscanReboot, * , Custom Data - Security Scan - VulscanReboot
I'm using the /O parameter to save the inventory scan to a local file so I can see what it submits to the CORE, so it's not a matter of making the change available or allowing an unknown item because it's not even in the local file
Thanks in advance.
/Michael
What is the difference between these types of scan?
I have a workstation whose inventory is off a bit and I think it's messing with SLM.
Under Software --> Products there is an entry for Microsoft Office 2000 SR-1 Premium (9.0)
but...
Under Software --> Add Remove Programs --> Product there is no entry for Office 2000.
I have verified that the machine does not have Office 2000 installed. (It's uninstalled when we installed Office 2007.)
I ran a hardware/software scan and nothing changed. (I checked the ErrorScan directory and there is nothing there from today so the scan was successfully imported.)
Then I ran a full sync scan and the entry for Office 2000 under Software --> Products is gone.
I recently migrated from 9.0 SP3 to 9.5 and pushed out a new agent (this workstation has the latest agent.)
Right now I can't trust the inventory. Is this behavior normal?
What can I do to make scans as accurate as possible in regards to installed software?
Hello,
I am having issues with deploying agents to servers that have IIS installed. The initial install seems to complete without error. However, when I try to request an inventory scan/deploy software/etc., I get an error "The remote computer refused the network connection." I researched this error (including copying certificates from the Core, etc.), but didn't come up with anything.
The one commonality between all of these servers is IIS is hosting a website on the servers. When I check the Event Viewer log, I find about 7 errors each time I try to run the scan. The errors all point to "serviceHost.exe" with the faulting module "ntdll.dll."
I'm thinking there must be some permissions issues happening once IIS gets installed. Maybe some certificate conflicts? I've been researching, but I don't see this has been reported. Any help/recommendations would be appreciated.
Thanks,
Justus
I am having a hard time finding documentation on how to use the Location Reporting feature.
The only documentation so far I have found is https://help.landesk.com/docs/help/en_US/LDMS/10.0/Windows/agent-h-inventory-settings.htm?Highlight=location reporting
In Agent Settings, under Inventory Settings, I have set Location Reporting to Allow with a Collection interval of 4 hours. My question is, how do I view the location data for the device that has this setting? I am not seeing it in the device inventory.
Anyone know of a tool or way to do this? I have alot of users to migrate over to a new core server...
I was hoping to export them but it does not seem possible. It will Export a Sys file but not an ldms file so nothing can be imported to the new core..
We are going from a 9.5 core to a 2016.3.
Any ideas?
So I have been wondering for a while now why I have so many old devices showing up in my inventory. According to this doc (http://community.landesk.com/support/docs/DOC-1188) The "Days to keep inventory scans" is supposed to take care of this, but it doesn't seem to be working. I have mine set to 30 days, but I have machines showing up in inventory with Last Hardware Scan Date of over 6 months ago. Why is this not working or how do I get it to work? Thanks.
Hello All,
I would like to setup a query to search for a certain registry key on my systems on the network. What's the best way to do this?
Hello,
I'm looking for an inventory query that find all computer with less of 15% of free space in drive C ? But I realy don't know how to compare two inventory value or calculate value in a query...
Could you help me...
David
Please explain the Inventory process and how to troubleshoot it?
We were trying to use LanDesk 8.8 SP2 to query for Trend OfficeScan. We were installing updates and wanted to know how many were left.
Well, my computer DEFINITELY has the new version, but the inventory doesn't find my computer. The query is accurate, because it finds others with the same version.
I went and did a manual inventory on my machine, but it still doesn't show up in the query.
So now I am not trusting the inventory!
I have 666 in total machines, with over 100 (from what I can see) reporting incorrectly.
How do I find out what's wrong?
Thanks,
Scott.....
It looks like my workstations are not updating the Inventory when an IP Address change occurs.
Here is the export of my local task scheduler.
Local Task Listing...
1: C:\Program Files\LANDesk\LDClient\purgefile.exe $(TMCCacheDir)\preferredservers.USDC1-LANDESK01.dat 0
handle : 100
start : Thu Jan 01 09:35:18 2009
frequency : 1
Filter 1 : IP Address Change Filter
2: C:\Program Files\LANDesk\LDClient\purgefile.exe $(TMCCacheDir)\preferredservers.USDC1-LANDESK01.dat 86400
handle : 101
start : Thu Jan 01 10:17:17 2009
frequency : 900
3: C:\Program Files\LANDesk\LDClient\clientdbutil.exe /VALIDATE
handle : 130
start : Fri Jan 02 00:52:42 2009
frequency : 86400
4: C:\Program Files\LANDesk\LDClient\policy.sync.exe
handle : 633
start : Wed Dec 31 16:00:00 1969
frequency : 600
Filter 1 : OS Event (logon)
Filter 2 : [Auto delay] State=(Not ready) Min=(0) Max=(60)
5: C:\Program Files\LANDesk\LDClient\policy.sync.exe
handle : 600
start : Tue Apr 15 10:30:00 2008
frequency : 14400
Filter 1 : [Auto delay] State=(Ready) Min=(0) Max=(60) Actual=(38)
6: C:\Program Files\LANDesk\LDClient\vulScan.exe
handle : 562
start : Wed Dec 31 16:00:00 1969
frequency : 600
Filter 1 : OS Event (logon)
Filter 2 : [Auto delay] State=(Not ready) Min=(0) Max=(60)
7: C:\Program Files\LANDesk\LDClient\LDIScn32.EXE /NTT=USDC1-LANDESK01:5007 /S=USDC1-LANDESK01 /I=HTTP://USDC1-LANDESK01/ldlogon/ldappl3.ldz /NOUI
handle : 777
start : Thu Jan 08 10:04:38 2009
frequency : 604800
Filter 1 : [Auto delay] State=(Not ready) Min=(0) Max=(60)
8: C:\Program Files\LANDesk\LDClient\miniscan.EXE
handle : 778
start : Wed Dec 31 16:00:00 1969
frequency : 600
Filter 1 : IP Address Change Filter
9: C:\Program Files\LANDesk\LDClient\vulScan.exe
handle : 555
start : Thu Jan 01 13:59:38 2009
frequency : 14400
Filter 1 : [Auto delay] State=(Not ready) Min=(0) Max=(60)
Task Listing Complete.
I am not sure really how to read this, but I don't see the "/ipaddr" variable that is described in some "LocalSch" articles.
Anyone have any ideas?
Chris
This one is puzzling and making me a bit nuts! So appreciate any insights.
We are running 9.02.03. I have over 1000 client machines with agents pushed to them. The agent is configured for inventory scans once a day however over time, what I see in the list of devices is that the computer last scanned field ages too much. What I should see when I list the computers is the current date or yesterday, as long as the PC was online on the network.
In other words, it appears that they are either not checking in or the scan is not run. Eventually, I end up having to reinstall the agent to bring everything up to date. It doesn't happen on all machines, but a pretty a fair percentage of them. So someplace I've got something messed up but I'm not sure what.
Ideas?
Thanks....