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LANDesk Management Suite will not start

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I cannot log in to the LANDesk Management Suite. I get the following error:

 

Console Initialization Error:  Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>IIS 7.5 Detailed Error - 500.19 - Internal Server Error</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;}
code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;}
.config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;}
ul,ol{margin:10px 0 10px 40px;}
ul.first,ol.first{margin-top:5px;}
fieldset{padding:0 15px 10px 15px;}
.summary-container fieldset{padding-bottom:5px;margin-top:4px;}
legend.no-expand-all{padding:2px 15px 4px 10px;margin:0 0 0 -12px;}
legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px;
border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696;
border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;font-size:1em;}
a:link,a:visited{color:#007EFF;font-weight:bold;}
a:hover{text-decoration:none;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.4em;margin:10px 0 0 0;color:#CC0000;}
h4{font-size:1.2em;margin:10px 0 5px 0;
}#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS",Verdana,sans-serif;
color:#FFF;background-color:#5C87B2;
}#content{margin:0 0 0 2%;position:relative;}
.summary-container,.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
.config_source{background:#fff5c4;}
.content-container p{margin:0 0 10px 0;
}#details-left{width:35%;float:left;margin-right:2%;
}#details-right{width:63%;float:left;overflow:hidden;
}#server_version{width:96%;_height:1px;min-height:1px;margin:0 0 5px 0;padding:11px 2% 8px 2%;color:#FFFFFF;
background-color:#5A7FA5;border-bottom:1px solid #C1CFDD;border-top:1px solid #4A6C8E;font-weight:normal;
font-size:1em;color:#FFF;text-align:right;
}#server_version p{margin:5px 0;}
table{margin:4px 0 4px 0;width:100%;border:none;}
td,th{vertical-align:top;padding:3px 0;text-align:left;font-weight:bold;border:none;}
th{width:30%;text-align:right;padding-right:2%;font-weight:normal;}
thead th{background-color:#ebebeb;width:25%;
}#details-right th{width:20%;}
table tr.alt td,table tr.alt th{background-color:#ebebeb;}
.highlight-code{color:#CC0000;font-weight:bold;font-style:italic;}
.clear{clear:both;}
.preferred{padding:0 5px 2px 5px;font-weight:normal;background:#006633;color:#FFF;font-size:.8em;}
-->
</style>

 

</head>
<body>
<div id="header"><h1>Server Error in Application "DEFAULT WEB SITE/MBSDKSERVICE"</h1></div>
<div id="server_version"><p>Internet Information Services 7.5</p></div>
<div id="content">
<div class="content-container">
<fieldset><legend>Error Summary</legend>
  <h2>HTTP Error 500.19 - Internal Server Error</h2>
  <h3>The requested page cannot be accessed because the related configuration data for the page is invalid.</h3>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Detailed Error Information</legend>
  <div id="details-left">
   <table border="0" cellpadding="0" cellspacing="0">
    <tr class="alt"><th>Module</th><td>DynamicCompressionModule</td></tr>
    <tr><th>Notification</th><td>SendResponse</td></tr>
    <tr class="alt"><th>Handler</th><td>WebServiceHandlerFactory-ISAPI-2.0</td></tr>
    <tr><th>Error Code</th><td>0x8007007e</td></tr>
    
   </table>
  </div>
  <div id="details-right">
   <table border="0" cellpadding="0" cellspacing="0">
    <tr class="alt"><th>Requested URL</th><td>https://eei-ak-as001:443/mbsdkservice/msgsdk.asmx</td></tr>
    <tr><th>Physical Path</th><td>C:\Program Files (x86)\LANDesk\ManagementSuite\Landesk\MBSDKService\msgsdk.asmx</td></tr>
    <tr class="alt"><th>Logon Method</th><td>Not yet determined</td></tr>
    <tr><th>Logon User</th><td>Not yet determined</td></tr>
    
   </table>
   <div class="clear"></div>
  </div>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Most likely causes:</legend>
  <ul>  <li>The worker process is unable to read the applicationhost.config or web.config file.</li>  <li>There is malformed XML in the applicationhost.config or web.config file.</li>  <li>The server cannot access the applicationhost.config or web.config file because of incorrect NTFS permissions.</li> </ul>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Things you can try:</legend>
  <ul>  <li>Look in the event logs for information about why the configuration files are not readable.</li>  <li>Make sure the user identity specified for the application pool, or the authenticated user, has the required permissions to access the web.config file.</li> </ul>
</fieldset>
</div>

 


<div class="content-container">
<fieldset><legend>Links and More Information</legend>
  This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error.
  <p><a href="View" _mce_href="http://go.microsoft.com/fwlink/?LinkID=62293&IIS70Error=500,19,0x8007007e,7601">View">http://go.microsoft.com/fwlink/?LinkID=62293&IIS70Error=500,19,0x8007007e,7601">View more information »</a></p>
  
</fieldset>
</div>
</div>
</body>
</html>

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Error connecting to inventory database.

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Hi all

 

LDMS DB Error.JPG

 

This is what i get when i try to point existing 9.5 SP3 installation to the new (SQL 2012) database server. I tried a number of username/password configurations but its not working all the same All and any ideas/suggestions would be greatly appreciated.

Video resolution modes

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Is it possible to get the Inventory scanner to determine the resolution used on each monitor connected to an endpoint?

 

I can see a resolution object under Video but this just seems to return the default or recommended resolution for the adapter.

 

I can see multiple monitors listed connected to a device but there is not a resolution for each monitor.

 

I am guessing this can't be done but thought I would ask anyway.

How to use Miniscan.exe to return SAV Definition Version

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Does anyone know how to return the Symantec Antivirus definition date through the use of a miniscan. I haven't found an article that addressed this exact topic.

 

We run full inventory scans on a daily basis, but quite often scans happen when the pc's are not connected to the corporate network. (we are looking into the Management Gateway currently.

 

In the meantime I would like to get this up and running.

 

Thanks,

Brian

How to query the percent of disk free space

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Hello,

 

I'm looking for an inventory query that find all computer with less of 15% of free space in drive C ? But I realy don't know how to compare two inventory value or calculate value in a query...

 

Could you help me...

 

David

Create exclusion query

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I'm hoping there is a solution ot my question.  Currently, when I want to distribute software to my computers, I create a query to determine which computers need the software.  Generally, there are 20 or so that for one reason or another won't be getting the program installed.  Basically what I've been doing is this:

If SOFTWARE doesn't exist, AND computer name <> X, AND computer name <> Y, AND computer name <> Z.....  (twenty times).

 

I guess I'm asking if there is a better way to do this?  Can I have task that installs to one query (group of machines) but exclude a subset?

 

Thanks.

Custom data fields? I need to to add a few and get close to 100% coverage

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I need some advice on how to add a couple of custom data fields.  I need to add custom fields from a previous database, and I need to add my own custom "Function" field.  I only have the Management Suite 9.6 sp 0.  No other addons like the Inventory or Analytics.

 

Custom Fields from Previous Database

I've been given from a previous inventory system a list of computer names, serial numbers, and custom fields.  I can match it all up using serial number as a key, but  I need to add the custom data fields.  These are department and cost center.  The list is for about 6,000 computers, most of which were manually collected.  Because of the effort involved in collecting the data, I need to get these into the database, even if they aren't used much.

 

Custom "Function" field

I also found with my last large deployment that I need to classify computers based on it's function.  A custom "Function" field.  It's a hospital, so some computers are in the OR and others run a TV screen of advertisements.  They have different deployment requirements then a secretary or patient room computer.  Actually the rule list became quite complicated.  That's fine, but all I had to categorize them is OU, subnet, name, model, and installed software.  With no ability to use another query in a query, or a temporary table, my queries became very complicated and slow.  A "function" field would help a lot if it gets close to 100% coverage.

 

I've got the custom field in the registry, and have inventory collecting it.  It works nice, but I won't get full coverage with it.  For example, I might not be allowed to write to a registry on some computers (ie Vendor owned that runs lab or surgery equipment).  I've tried deploying a .bat file, but didn't get 100% success, and I'm starting to think 100% of any deployment is unrealistic.

 

I've played around with thecustom forms.  That looks good.  It could help with future collection of department, cost center, computer function fields.  It could get some more coverage of the custom data if I have compliance from field support.

 

I've seen how I can manually add a field in the Inventory window for a specific computer. But wow that'd be slow.  We have 12,000 objects in our inventory.  Even if half are old, It'd take forever to do it that way.  Having to even do 100 would be a cause for beer at lunch, I mean at 5.

 

I've access to the Database and the thought of sql insert/update queries has crossed my mind.  But the database is big and would take some time to figure out.  I have a lot of other work to do so holding that off as a last resort.

 

Any advice would be appreciated.  I'd rather do this within the Console because I'm trying to avoid making this too difficult for someone else to step in and do.  But if this has to be done using some programming or outside manipulation of the database then its something I definitely consider since both are very important.  I'm functional in c#, powershell, and sql.  I have a database admin who should be a sql master and a couple guys who know a bit of VB who could potentially help.  Also I might be looking at it wrong, so if there is another process that can accomplish the division of computers besides the custom field that could work too.

 

Thanks

lots of "SC****.tmp" files in my Ldscan folder

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Hi team,

 

I have  lots of  "SC****.tmp"  files in my Ldscan folder, some going back quite sometime,

 

What are the tmp files doing there?

How did they get in there?

 

I've been looking and can't find anything about them

I think i need to delete them,but thought it would be wise to ask if anybody has come across these tmp file first

 

 

See JPG attached


Device not showing discovery status

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Hoping someone can help me figure this one out.  I have a device, my PC, that I have lost 'connectivity' to from within the console.  The inventory and security scans are processing whenever they're run but when the discovery is done to see if it's connected or not, it flashes the blue "?" mark and then never returns the status. 

 

I've tried removing the agent completely and re-isntalling several times.  I've turned the firewall off to see if something happened there.  Update the NIC drivers.  Made sure the "NT AUTHORITY\Authenticated Users" is in the "Users" group and that the our Scheduler account is in the Administrators group...just in case.  I've deleted the device from Inventory and ran full scans and made sure everything populated.  I can ping the PC from the core and other PCs.

 

Any thoughts?  What am I missing?  Nothing has changed...at least that I'm aware of. 

 

Thanks,

Scott

Cant see a device in all devices

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Hi Guys,

 

I installed new 9.5 core server and now im trying to migrate clients from old 9.0 core server to it.

 

Im redeploying agents from new core server to all devices. So far everything worked like charm.

Now I found a device that I sucessfully deployed agent to but that device do not apear in all devices list.

Im able to connect to it using remote control.

 

I was also able to run manual security and inventory scan from the device. I saw that this device was communicating with right core during this scan but It didnt apear in the list.

(no error on client during scan)

 

I tired to completely remove - reinstall the agent but behaviour of this device is still the same.

 

Core server and the device are on the same network. All firewalls are dissabled.

 

Does anyone have an idea what might be the problem ?

 

Thanks

All devices suddenly missing

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Hi there,

 

We have a landesk device inventory of about 500 machines. As of yesterday the device list is now bare. When adding a bare metal machine to the list it immediately disappears when applying it.

 

My immediate though was perhaps the database became corrupt, but I am unsure.

 

Has anyone had a similar issue occur or know of what might cause something like this?

 

Thanks!

Windows 10 build version

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Version: Landesk Management Suite 2016 Ver. 10.1.0.168

 

I'm looking through the inventory of the windows 10 machine and I can't find any item that identifies the build number, is that not in the inventory scans? if not can it be added as a custom field?

Agentless scan configuration

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Hello,

 

I am new to Ivanti products, so please excusse my shallow knowledge.

 

My goal is to make a network scan on a virtual network witch only virtual machines on it without any agents installed on the client PCs. On the Windows server I´ve got Ivanti Management Console installed. I´ve already made a scan of unmanaged devices, which showed all the devices in network.

 

But should I do, if I want to see more informations of all devices? I´ve tried the agentless scan on the subnet, but with no results. I´ve followed instruction on how to make an agentless scan.

 

Can you please give an advice what should I do?

 

Thank you for your help

Lukas

Lot of error scan files under Ldscan folder

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Hi,

 

I have lot of error scan files under core\ldmain\ldscan\errorscan.

 

Do I need worry about that??

What is causing this issue??

How can I fix this issue??

 

Thanks in advance..

 

Dinesh

Inventory max memory limit

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how change settings max memory limit? set more 1000 Mb


LANDesk Inventory Server Service stops frequently after 8.7 SP6 Upgrade

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Has anyone encountered this?  I installed 8.7 SP6 and now on my core, the LANDesk Inventory Server Service is stopping about 8-10 times a day.  I also am seeing this in the event (application) logs:

 

Source: LANDesk Inventory Serv

Event ID: 4100

Type: Error

 

 

Database exception:

SCA3C60.SCN

LDInv.dll

-2147467259

Unspecified error

Table:Product Column:Definition ID PK:HK6s4I+p2BMolwQ/AXgliQ==

Thread ID: 6068.

 

Thanks you all for the help!

 

 



Inventory data for is out of sync. A full scan will be forced.

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Hello,

 

I have such messages for about 8 / 10 times for one day.

 

I know it is a notification about the fact that the Delta scan has not been received correctly.

 

Can i do something to force only on some of these computers (i know which one are concerned) always a full scan to be done every day and not a Delta.

 

Thanks a lot.

Query for different versions of Internet Explorer

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I've read the past threads on this, what few there were, but was unable to locate an answer that worked.

 

When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name functions, I get a jumbled response.  It brings back pretty much everything in the computer software inventory.

 

I need to be able to differiniate between IE 7 and IE 8 but can not get it to run correctly and bring back what i am asking it for.  I can get it to bring back 8 only. but not 7 and 8 nor, more perfably, everything but 8.

 

After establishing the quert to bring back the above, I would tack on it further statements that will bring it back for a particular subnet as well.  I've managed to do this for other programs, such as Lotus and Adobe, but IE isnt' performing the same... I must assume this is because it's imbedded into the OS correct?

 

Thanks for any help you can provide scripting the correct logic for this function. 

crashed module LDAPWhoAmI.exe

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show this windows:

 

Снимок.JPG

 

in win event:
Application Error, id 1000

 

Имя сбойного приложения: LDAPWhoAmI.exe, версия: 10.0.1.24, метка времени: 0x56a79182

Имя сбойного модуля: MSVCR110.dll, версия: 11.0.51106.1, метка времени: 0x5098858e

Код исключения: 0xc0000417

Смещение ошибки: 0x0009f979

Идентификатор сбойного процесса: 0xae4

Время запуска сбойного приложения: 0x01d1d04c079041d9

Путь сбойного приложения: C:\PROGRA~1\LANDesk\LDCLient\LDAPWhoAmI.exe

Путь сбойного модуля: C:\PROGRA~1\LANDesk\LDCLient\MSVCR110.dll

Идентификатор отчета: 4668b9f9-3c3f-11e6-bc56-ecb1d72e8ff9

Полное имя сбойного пакета: %14

Код приложения, связанного со сбойным пакетом: %15

 

this problem It occurs when inventory runs, process ldiscn.

anyone else seen this problem?

Custom Scan of a HKCU registry key

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Is it possible to scan a registry key in the HKCU key?  I have followed the directions located here but have been unsuccessful.  I have been able to scan for a key in the HKLM successfully but not the HKCU.

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