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http status 503: service unavailable e

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Getting error message when initiating inventory scan from 32bit console.


Hardware Asset Tagging

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Hello,

 

We are new to LANDesk Management suit, we would seek your help in learning how do we tag hardware IT assets, example are listed here :

 

  1. Laptops to be tagged as LPT – 0001, ………..
  2. Desktops to be tagged as DTP – 0002, ….
  3. Printers to be tagged as PTR – 0003, ……………..
  4. Servers to be tagged as SRV - 0004

 

Asset tagging will help in asset tracking and gives out the history to whom the asset is allocated.

 

With Warm Regards,

Maqsood Ali Khan

E-mail : maqsood.khan@nbf.ae

Device Disappears from Database After Manual Scan

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I thought perhaps i was mistaken when this happened last week, but today i have manually scanned a PC using the LD Console right click menu, and once that was complete the PC disappeared, this has happened a few times recently.  I am an admin user so i have the All Machines scope, we are using 8.7 SP4 with the mini-rollup.

 

 

Any ideas what might be causing this and how to fix it?

 

 

Database errors causing problems with inventory

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Hello.

 

 

We recently upgraded to 8.8 (and we have also installed service pack 1) and have since had the following error messages show up in the event log. The first one says this: Inventory server detected {89FF8FEC-C909-4443-9177-B92CC2A72C29} as a duplicated device ID

 

 

I looked in the forums and have not found the same error message so I am stumped on that one.

 

 

The second error message says this: Scan file from {57534A2D-3758-374A-9124-C78C74E566D7} contains an invalid Product Definition.  Make sure the scanner is using a current ldappl3.ini file.

 

 

I have tried to push out the new ldappl3.ini file by going to the Software License Monitoring tool and using the "Make Available to Clients" button but I am still getting the same error. It is generating a lot of files in the ErrorScan folder. I went to the client in question and was able to browse to the ldmain\ldlogon share via a web browser and get to and download the Ldapple3.ldz file so I don't think it is a connectivity issue. Also I checked the Mime types in IIS on the core and .ldz is listed.

 

 

Any help would be appreciated.

 

 

thanks.

 

 

 

 

 

jeff

 

 

Adding Folder Size to Inventory

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Hi

 

 

We are in the preparatory stages of forcing a redirection of the local MyDocuments  folder for all domain clients to a nas. To get an idea

 

 

of impact on storage I want to be able to report on the amount of data which is likely to be moved.

 

 

What would be the best way to get the folder size for the MyDocuments folder for the Primary Owner of the device added to the inventory?

 

 

Thanks

 

 

Simon

 

 

 

 

 

User accounts that have admin rights on a computer

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Is it possible to run a report in LDMS that will provide a list of users that have admin rights to that box.

 

Thanks.

Date format in LDMS inventory

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I'm trying to find out if there is a way to easily convert the date format in LDMS (Version 9 SP3) inventory data from USA date to UK date ie from mm/dd/yyyy to dd/mm/yyyy.

 

I do quite a few reports by creating custom queries in LDMS and Exporting as CSV, and Excel (in UK installation) doesn't like some of the dates in the exported CSV but does like others.  IE excel doesn't like 03/19/2012 as it think its the 3rd day of the 19th month, but it does like 12/01/2012 which it thinks is 12th of Jan but its really 1st or Dec. 

 

From what i can see in the inventory all dates are stored as USA date format, so im guessing maybe there is a simple setting somewhere to change the date to a more Excel firendly UK format?

PC express card

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Does LANdesk show computers that have the Express card slot enabled and what type of card they are using (e.g. firewire card, interface card, additional memory, etc.)  

 

Only can find port/scso/scsi controller/1/ intel mobile express chipset sata raid controller in the inventory.

I need to find it on Dell Laptops and don't have pc express hardware to test to see changes in the inventory


Failed to download patches. Error code 12

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Hi

 

When we try to download patches using Landesk, it fails with next error message in vulscan.log:

 

Fri, 17 Feb 2017 14:24:39 Download failed unable to get path, error code: 12 file: http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:39 Failed to download http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe.  Error code 12

Fri, 17 Feb 2017 14:24:39 http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe Error

Fri, 17 Feb 2017 14:24:40 Download Failure: Error 80004005 downloading http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 Last status: Error. No se pudo descargar http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe

Fri, 17 Feb 2017 14:24:40 DeferredReportAction: name 'CitrixReceiver4.6.exe', code '0', type '-1', status 'Error en la descarga del archivo CitrixReceiver4.6.exe'

 

I have tried with diferent patches, and error is the same.

 

If we try to download patches accesing URL http://landesk_server/LDLogon/patch/INTL/Citrix/CitrixReceiver4.6.exe , we can do it with no problems.

 

Any ideas?

 

Thanks in advance

 

Regards

Query Operator "Like" does not work like in SQL (wildcard %)

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Hi

 

I'm using LANDesk 9.6 SP1 for 3 month now and I realize that the queries are "interpreted" like this:

"Computer"."Software"."Add or Remove Programs"."Program"."Name"  Like  "programX"

-equals in SQL

"Computer"."Software"."Add or Remove Programs"."Program"."Name"  Like  "%programX%"

 

BUT I often want to look for a software called "programX*"

so in SQL I would use

...Like "programX%"

 

Searching the community gives me this...

Custom Database Queries: How they work, guidelines on creating them, and examples of them in action

HOW TO: Hacking LANDesk Queries

 

Is it really true that the LANDesk "query builder" should be "simple to use LIKE statements"?

That means, it always uses  "%searchstring%" with the LIKE operator, making it impossible to use "searchstring%" or "%searchstring"?

 

It's hard to believe. C'mon, it's LANDesk! One of the BIGGEST players in software distribution?

Is there a way I'm not aware of? As I said, I'm a LANDesk beginner ;-)

 

Thanks

How to find if file is on computers (query question)

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We have deep freeze installed on all our computers.

When installed, there is a C:\Persi0.sys file on the computer.

 

Long story short...not all computers are reporting into the Faronics console. Therefore, we want to run a query to find what computers have this file on them.

 

I am in console under Network View, server, Queries, My queries.

Computer, Software, Package, File Name = C:\Persi0.sys and it doesnt show any results

 

I saw this How to scan for a specific file in the Inventory

 

And noticed the Jan 23 post and it seems like they are asking the same thing as I.

 

Any ideas for a first time poster??

 

We are on Management Suite ver: 9.60.2.48

Inventory Service Error

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Hi All,

 

I have this error problem regarding the inventory service on Windows.

The service keeps stopping, even i have started it.

It only runs for a few hours or for 2 days max.

 

Can you help me?

Many Thanks.

 

i've attached screenshot of the error.

Inventory Query for PowerShell Version

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Hi there,

 

Wondering if anyone has had any success in getting reliable data back from Inventory on the version of PowerShell installed?  If so, would you mind sharing the secret sauce?

 

Thanks in advance,

Kevin

http status 503: service unavailable e

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Getting error message when initiating inventory scan from 32bit console.

Proof of concept document

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Hi Guys,

 

I am drawing up a POC document for a couple of clients we are selling Landesk management suite/ Security suite into- their key focus is Inventory managment.  Is there anyone that has an example for me to follow? This would be a great help to us

 

Looking for something very LANdesk oreintated rather then using examples form Microsoft,


LDMS Inventory - Mac adress at the Computer name

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We have inventory on the core server that displays mac address at the computer name

This problem is in 8.7 sp6 an 9.0 sp2

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9.5 Inventory: Software - Package - MD5HASH

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Hello,

 

The IT security Team here wish to be able to view MD5 Hash values for executable files on client endpoints.  While we can query for the exe files, the MD5HASH (and other hash values) are blank.

 

How can we enable the generation / inventory collection of md5 hash values for these scanned files please?

 

What impact might this have on Inventory scan time, database size, database performance ... anything else?

 

Many thanks for any help anyone can provide.

 

Glen

Problematic Scans - Event ID 4100 Database Exception

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We're running 9.5 SP1 and I've got some problematic machines out there (Windows 7 PCs) that just aren't getting their scans processed correctly.  When I look in the error scans folder, sure enough, the failed scans for these PCs are in there.

 

I've turned on logging statistics and get the following error in the application log each time one of these machines is scanned:

 

 

Database exception: SCA4AE1.SCN, LDInv.dll

-2147467259

Data provider or other service returned an E_FAIL status.

 

Error comitting on table SERVICES:   DATA PROVIDER OR OTHER SERVICE RETURNED AN E_FAIL STATUS.

     Increased column size might be necessary, Thread ID: 4692.

 

 

 

Anyone come across this before?

Inventory Scans Stopped Processing

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The inventory scans stopped processing on several computers.  I noticed the D:\Program Files (x86)\LANDesk\ManagementSuite\ldscan directory is full of inventory scan files that have not processed since 5:45 AM this morning.  I have restarted the “LANDesk Inventory server” service and that did not seem to fix the issue.  I noticed the error below in the applications logs.  I was thinking about trying the recommendation in the following article. http://community.landesk.com/support/docs/DOC-2173

Does anyone have any suggestions?

 

Application Error.jpg

How to query proxy setting in HKCU

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All,

 

We are testing a new proxy and are trying query HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings for a string value - AutoConfigURL.  We have defined a custom data definition in the manage software list for the correct HKCU key and string.  We have verified that it works on some machines where the inventory was ran with the user logged on.

 

From what I can find on other posts, querying HKCU is next to impossible for a reliable query response.  I have tried some of the sample scripts that copy HKCU keys to HKLM (Printer.vbs) and adapted for our purposes, but it will only work when the logged in user is a local admin.  We have very few people with local admin rights.

 

I have seen a few posts suggesting you might have to use strasuser.exe but no examples or feedback indicating it worked.

 

Has anyone successfully queried HKCU?  If so, can you post a sample script/process?

 

We are running a newly re-built 9.6 sp1 core with over 2000 machines which are almost exclusively Windows 7 64-bit Enterprise.

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