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Client Does not update the ldappl3.ini though changes are made available to clients

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I have several clients that aren't updating the ldappl3.ini file.

 

I've deleted all of the ldappl3 files (minus .template) file and recreated them on the core.

 

Checked the ldapplpcgi.sig and ldapplpcgi.exe files (http://community.landesk.com/support/docs/DOC-6320), they have the same date, just are 13hrs apart.

 

Aside from reinstall, I am not sure what I can do.

 

Anyone have any suggestions?


Devices won't report correct model or serial number.

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This week I replaced a computer lab, after installing the agent some have CBX3__ as the model and no serial number reported.   I ran an inventory scan after but it still looks the same.  attached a screen shot of the problem computers.

 

Any suggestions on what to try next?

Finding drive mappings

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Has anyone got a decent, reliable method or script to detect all mapped drives?  I have the crude version below that works but reporting from this data collection isn't the easiest.

 

Since we're movng from Novell to AD, I need to filter out my Novell mappings and only report on the non-Novell mappings.  I currently do this with an array of known Novell servers then searching their existence in the string of the found mappings, then liminating them.  Just looking for a better way.

 

Thanks in advance!

Rich

Network Printers in Inventory 9.6 sp1?

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I have heard / seen a couple of mentions of the attached Network Printers now being available in Inventory, but am not sure where to find them in the inventory window.  Any ideas where I should look?  do i need to enable anything special on my Inventory settings?

 

Thanks!

How to query proxy setting in HKCU

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All,

 

We are testing a new proxy and are trying query HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings for a string value - AutoConfigURL.  We have defined a custom data definition in the manage software list for the correct HKCU key and string.  We have verified that it works on some machines where the inventory was ran with the user logged on.

 

From what I can find on other posts, querying HKCU is next to impossible for a reliable query response.  I have tried some of the sample scripts that copy HKCU keys to HKLM (Printer.vbs) and adapted for our purposes, but it will only work when the logged in user is a local admin.  We have very few people with local admin rights.

 

I have seen a few posts suggesting you might have to use strasuser.exe but no examples or feedback indicating it worked.

 

Has anyone successfully queried HKCU?  If so, can you post a sample script/process?

 

We are running a newly re-built 9.6 sp1 core with over 2000 machines which are almost exclusively Windows 7 64-bit Enterprise.

ldiscn32.exe crashes every time, even after client reinstallation

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ldiscn32.exe crashes every time, locally on one of my Win7x64 client machines.  no ldiscn32.log file is created.  even the /o switch won't produce a log file.

event viewer shows minimal info.  Faulting application/module name: LDISCN32.EXE, version: 9.60.2.111, time stamp xxx.

Event ID =1000, Task Category = (100).  Exception code: 0x40000015

running locally or remotely (via psexec) both return error code 3.  I can run miniscan.exe successfully via psexec which will update the ip in ldconsole, allowing remote control.

I've tried to reinstall the entire client twice but the issue persists.  The client machine seems totally fine outside of ldiscn32...

 

This is how the wscfg32.log file ends the client install process:

Tue, 09 Jun 2015 14:25:07 Processing [Final Post Copy]

Tue, 09 Jun 2015 14:25:07 INI:  EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY

Tue, 09 Jun 2015 14:25:07 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Tue, 09 Jun 2015 14:25:13 Processes returned : 3

Tue, 09 Jun 2015 14:25:13 CheckProcessExitCode processed app name: LDISCN32.EXE

Tue, 09 Jun 2015 14:25:13 FAILED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Tue, 09 Jun 2015 14:25:13 FAILED:  bCriticalError set to TRUE. Processing C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE

Tue, 09 Jun 2015 14:25:13 Overall Install Status:

Tue, 09 Jun 2015 14:25:13 FAILED:  Finished

Tue, 09 Jun 2015 14:25:13 SUCCEEDED:  Delete (c:\ENUNTCFG.MRL)

Tue, 09 Jun 2015 14:25:14 FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE

Tue, 09 Jun 2015 14:25:36 WorkThreadProc()wscfg32.exe not call reboot here directly since either reboot not needed or ignore reboot set to true

Tue, 09 Jun 2015 14:25:36 UPdateClientDbStatus:  Core Name is:

Tue, 09 Jun 2015 14:25:36 Application exit value is 1603

 

I haven't tried the UninstallWinClient.exe from ldmain yet... but it seems a client re-installation first uninstalls all modules before re-installing... not sure if there's a difference there.

Suggestions?  We're running LDMS 9.6 sp1.

Duplicates instances installed software ?

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Hello

 

I am confised , please help me, I installed Visio and Project 2010 but LANDesk Inventory software show up two instances in Software-->Add or remove programs-->program and one instance in Software-->Licensed Sofware. And when a create a report i got a report with instances o licenses duplicates. Could you explain me why?. Or which  is the best way to create a software report or query  ?

 

hoy05072015.png

 

 

Thank you in advance

Parallel upgrade - inventory

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Hi,

 

I am running a parallel upgrade 95 sp1 to 96 sp1.

I am pushing the new 96 agent using a scheduled task on the 95 server.

 

I noticed that machines with the new agent are reporting there inventory to both servers.

Inventory has been stripped off some switches that were pointing to the Core server.So I understood that the client was picking the Core server name from the registry. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Intel\LANDesk\LDWM\coreserver

Since the registry of the machine I am looking at has the correct name for the core server does it mean the client is getting the old server name from the certificates??

 

Thank you


Creating a query to check hibernation status on pcs in the network

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Has anyone ever created a query to check the hibernation status on pcs? If so, what values did you use in the query?

Add Defrag & Chkdsk data to Inventory?

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Hi all

 

We're in the process of rolling out Checkpoint Full Disk Encryption (FDE) software to our firm's laptops.  One of the advised pre-requirements is to run a chkdsk and defrag.  If chkdsk reveals bad sectors we may need to run "chkdsk /F" and/or replace the hard drive(s) depending on the extent of the problem before installing FDE.  We have used the following LANDesk custom scripts to run a chkdsk and defrag and pipe logfiles to a server share for analysis:-

 

[MACHINES]
remexec0= chkdsk>\\server\share\CheckPoint\Chkdsk\Logfiles\%computername%.log


[MACHINES]
remexec0= defrag c: >\\server\share\Defrag\Analysis\%computername%.log

 

This is fine in principle but we will have hundreds of logfiles to manually look through for chkdsk "bad sectors" and defrag "status".

 

Is there a way either to:-


1) Collate the .LOG files into a Logfile Analyser utility (I tried Splunk but seemed over-complicated for our needs)?  Is AutoIT an option here and if so how please?

2) Run the LANDesk custom scripts on a machine then merge data from the .LOG file into the machine's LANDesk Inventory so that we can query/report on the results (this would be ideal!)?

 

We have searched the net but cannot find a way of doing this.  Any help would be much appreciated.

 

Thanks

Scott

Full Name not appear in the inventory

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When I create a query that contains First Name, Last Name and Full Name, the Full Name column is empty but the are values for First Name and Last Name. Do someone knows how to resolve this issue?

Inventory Service Crashing

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The Inventory Service on our Core server is crashing every couple of weeks or so.  I checked the error log and there is a set of reoccuring errors being reported by the Inventory Service within a minute of each other before the crash:

 

 

First error: "the size of AppSoftwareSuites.PRODUCTID is too small, increase its size by at least 10."

 

 

 

 

 

Second error: "Database exception:

SCA8EE9.SCN

LDInv.dll

-2147217887

Multiple-step operation generated errors. Check each status value.

 

Update Table:AppSoftwareSuites Column:PRODUCTID PK:Easy Grade Pro

Thread ID: 12576."

 

 

 

 

 

Third error: "Could not read the metaschema.  Make sure the database is a valid LANDesk 7.5 or greater version."

 

 

 

 

 

Fourth error: "Database exception: ."

 

 

 

 

 

The third and fourth errors occur less frequently then the first two, which occur quite often without causing a crash.  However, the group of four errors often occur all within the same minute of each other before the Inventory Service crashes.

 

 

 

 

 

 

It appears that every time the third and fourth errors occur, the Inventory Scanner on the Core server reports: "LDIScn32: The inventory server OTSCYLANDESK did not respond.".  Clients can not send in inventory scans until the service is started again manually.  I have already set the service to restart on every failure  (Computer Management>Services>LANDesk Inventory Service).  I have also set configure>Inventory>Advanced Settings>set "DB Error Recovery" to "10000".  After restarting the service manually, the service runs for a week or two and then crashes again.

 

 

 

 

 

I have also seen at least one occasion where the last error reported by the Inventory Service says "Out of memory".   The server has 3.5GB of memory.

 

 

 

 

 

I should mention that we are currently getting approx. 1500 rejected delta scans due to Deepfreeze being on half of our computing environment.  We have not yet turned off Delta scanning as we are going to try to resolve the issue without turning off Delta scanning.  Every other day or so, I empty the ErrorScan folder on the Core server.  Could this be causing the problem? 

 

 

 

 

 

Thanks,

Dan

 

 

HP Teamed NICs Not Showing DNS

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Has anybody seen this with the LANDesk agents, where they do not show the DNS information for systems with Teamed HP NICS.  We have well over a 1000 servers not showing any DNS info.  The odd thing is that they will show WINS , IP, Subnet, Gateway, etc... but not DNS.  It does show the correct number of physical NICS in the inventory but under bound sometimes you will see all the NICS and sometimes you will see just one.  The NICs are set up in a Fault tolerant mode, where one is live and the other is in a passive state awaiting failure.  There are some where it is a true team and they are both live and the same issue occurs.

 

We are running 8.8 SP2a.  They are all servers, running all flavors of W2003.  Some of the servers are running 8.7 SP5 and some 8.8 SP2a

 

Any help is much appreciated.

My SATA drives show as SCSI

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Hey,

 

I am looking for the inventory value that says what drive interface I have.

 

I see "Computer"."Mass Storage"."Fixed Drive"."Interface Type" but it only shows IDE, USB, SCSI, and all my SATA drives show up as SCSI.

 

Maybe there is another value I should look at or can we not tell the difference between SCSI and SATA?

Console Extender Usage

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I wanted to see who is using right click extender and how they use it ? I have been using it for a few weeks now and love it simple things like browsing C$ with a

right click , Anyone using this for any cool features they would like to share ?

 

I would really like to know how to setup emailing to users from lotus notes , This would be good for installing software etc. just to inform the users

 

http://www.managedplanet.com/products_for_landesk/console-extender-for-landesk.html


Report only what shows in "Programs and Features" on a workstation?

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We have LANDesk 9.6SP1.

 

One of the things that is very helpful for our technicians is to print a report for a workstation that lists only the installed products as shown in the Programs and Features on the workstation.  (In other words, if you sit down at a workstation and then open Control Panel - Programs and Features, you see the list of "installed programs".)  This is one of the more helpful reports for our techs when they need to re-setup a crashed computer and they know what programs to reinstall for that use.

 

In the LANDesk console, I figured the way to do this was to create a column set since in there you can find the "Computer"."Software"."Add or Remove Programs"."Program"."Name" item.  I mean, that seems to be the one that makes sense to accomplish this.

 

However, the resulting information is displaying significantly more items than the list of installed programs as shown in the Programs and Features on the workstation.

 

For example, when I display the "Computer"."Software"."Add or Remove Programs"."Program"."Name" items for my device in the LANDesk Console, it returns 142 items!  And within this list, I have 17 items that begin with the words "Microsoft Office...".  However, if I sit at my computer and open the list of installed programs under the Programs and Features, the list is only 52 items long, and I have only a single item for Microsoft Office in the list.

 

How can we only display the "actual" list of installed programs as shown under the Programs and Features on each workstation?

 

I keep thinking I'm missing something obvious, but as of yet, it escapes me how to do this simple task so I have to swallow my pride and ask for help.

LDISCN32.exe command switches

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Is there a document explaining the command line switches for LDISCN32.exe?  I can do a "/?" but it doesn't explain what  "/O /T /Q" do.

 

 

GatherProducts.exe High CPU Utilization and Run Time

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Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing MSI DB', 25 minutes to get to 'Finished initializing MSI DB' and 15 seconds to complete. We are currently a new install of LFMS 9.0 SP3. Any insight is appreciated.

ldiscn32 running on core

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Why would the ldiscn32 process be running on the core? Also, what would be the best way to disable/uninstall it?

Query for Internet Explorer 9

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Hello,

 

Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry.  Also when I create one for IE8 I only get XP computers with IR installed.  I suspect this is because for 8, it's a core part of the Win 7 OS?

 

Any advice is appreciated.

 

Jonathan

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