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LDISCN32.exe

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Hi

 

Apologies for what might be a very simple question...

 

I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the switches /F /L /V (i a have also tried various other swithces) but i can see no evidence of a log file or error report? also I can see no evidence of the scan file being passed back to the server. I am sure I'm just not looking in the right plave for error logging?

 

On a seperate note these devices do not apply policy, when process runs it identifies a policy is required but does not execute its application. See attached image.

 

 

image.png

 

 

Thanks in advance


Inventory data for is out of sync. A full scan will be forced.

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Hello,

 

I have such messages for about 8 / 10 times for one day.

 

I know it is a notification about the fact that the Delta scan has not been received correctly.

 

Can i do something to force only on some of these computers (i know which one are concerned) always a full scan to be done every day and not a Delta.

 

Thanks a lot.

Inventory missing some items

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LD 9.5 no SP1

 

As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc and everything else is there.

When I look in inventory these items are missing from there.

 

1. In troubleshooting I deleted the test computer from the console then ran a full inventory scan, didn't help

2. went into \program files\landesk\ldclient\data and deleted the LDAPPL3.ini file and ran a full inventory scan, didn't help.

3. Did a remoteregistry and deleted the Landesk unique ID in both places, then ran a full scan, didn't help

 

Also all these computers have the same os (win 7 32bit), same model, as computers that are fine.

 

Any suggestions?

LoginName on Windows 7 64-bit

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Is anyone else having problems with the Inventory Scanner incorrectly reporting LoginName on 64-bit Windows 7?  I think I figured out why this is happening, but when I checked this forum to see if anyone else reported the problem I can't find any posts.

 

It seems the Inventory Scanner is reporting the contents of

     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\DefaultUserName

which isn't used by Windows 7/64.

 

I found some postings on the Internet which suggest using this regkey instead:

     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\LastLoggedOnUser

 

I've opened a support case, but I'm still looking for confirmation that I'm right, so that this is treated as a bug.

Static Device group

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Dear all,

 

I have an Static Device Group its called "Server Patch Exceptions" in this Group i insert manually Server from my Network to exclude it from a Patchmanagemant.

Now i have the Problem i have a Dynamic Scope Obejct with an Query this Query search all Server and Devices with Agentname "xy" and will be insert at my List.

 

How can i modify the Querie to say search all Devices based on Agentname "xy" included the Exclude the static Group.

 

To Example

Server 1 has Agent Name "xy"

Server 2 has Agent Name "xy"

Server 3 has Agent Name "xy" but its in the Static group "Server Patch Exceptions"

 

Scope Should be listet --> Server 1 and Server 2

 

The Backround is when i Create an Patch-Task i Instert the Scope in to the Target and all Device will be Patched but the Server in  "Server Patch Exceptions" should be skipped

 

 

thank you all

Thomas

ldiscn32.exe crashes every time, even after client reinstallation

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ldiscn32.exe crashes every time, locally on one of my Win7x64 client machines.  no ldiscn32.log file is created.  even the /o switch won't produce a log file.

event viewer shows minimal info.  Faulting application/module name: LDISCN32.EXE, version: 9.60.2.111, time stamp xxx.

Event ID =1000, Task Category = (100).  Exception code: 0x40000015

running locally or remotely (via psexec) both return error code 3.  I can run miniscan.exe successfully via psexec which will update the ip in ldconsole, allowing remote control.

I've tried to reinstall the entire client twice but the issue persists.  The client machine seems totally fine outside of ldiscn32...

 

This is how the wscfg32.log file ends the client install process:

Tue, 09 Jun 2015 14:25:07 Processing [Final Post Copy]

Tue, 09 Jun 2015 14:25:07 INI:  EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY

Tue, 09 Jun 2015 14:25:07 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Tue, 09 Jun 2015 14:25:13 Processes returned : 3

Tue, 09 Jun 2015 14:25:13 CheckProcessExitCode processed app name: LDISCN32.EXE

Tue, 09 Jun 2015 14:25:13 FAILED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F

Tue, 09 Jun 2015 14:25:13 FAILED:  bCriticalError set to TRUE. Processing C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE

Tue, 09 Jun 2015 14:25:13 Overall Install Status:

Tue, 09 Jun 2015 14:25:13 FAILED:  Finished

Tue, 09 Jun 2015 14:25:13 SUCCEEDED:  Delete (c:\ENUNTCFG.MRL)

Tue, 09 Jun 2015 14:25:14 FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE

Tue, 09 Jun 2015 14:25:36 WorkThreadProc()wscfg32.exe not call reboot here directly since either reboot not needed or ignore reboot set to true

Tue, 09 Jun 2015 14:25:36 UPdateClientDbStatus:  Core Name is:

Tue, 09 Jun 2015 14:25:36 Application exit value is 1603

 

I haven't tried the UninstallWinClient.exe from ldmain yet... but it seems a client re-installation first uninstalls all modules before re-installing... not sure if there's a difference there.

Suggestions?  We're running LDMS 9.6 sp1.

simple database schema map?

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Anyone have a database schema map for the inventory data? I could have sworn I had one years ago but I can't find any info on here anywhere. Not a complete schema diagram like you can make in SQL, I mean just a spreedsheet or something mapping the inventory common display names to the actual field names. Mostly this is used for creating reports via Crystal, ease of viewing data via MSAccess, etc.

 

Basically I neede a cleaned-up spreadsheet version of the datamart.xml I guess. Anyone have something like this or am I going to have to make one from scratch?

User accounts that have admin rights on a computer

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Is it possible to run a report in LDMS that will provide a list of users that have admin rights to that box.

 

Thanks.


Duplicate devices showing - Attributes are identical yet aren't deleted

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Hi,

 

I have an issue where machines are displaying in the All Devices window twice - They have the same Device Name, MAC address, serial number, last inventory scan time and date.  They are the same machine.

 

If I manually delete one, it returns.

 

The duplicate device task within Services is set to delete on Device Name and MAC address (defaults) but this isn't working.

 

I cant see why....

 

LDMS 9.5 SP2

Automatically Delete old Computers

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So I have been wondering for a while now why I have so many old devices showing up in my inventory. According to this doc (http://community.landesk.com/support/docs/DOC-1188) The "Days to keep inventory scans" is supposed to take care of this, but it doesn't seem to be working. I have mine set to 30 days, but I have machines showing up in inventory with Last Hardware Scan Date of over 6 months ago. Why is this not working or how do I get it to work? Thanks.

LDISCN32.exe command switches

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Is there a document explaining the command line switches for LDISCN32.exe?  I can do a "/?" but it doesn't explain what  "/O /T /Q" do.

 

 

why does software show up in "packages" instead of "add remove programs" section of "software" inventory?

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when I look at MY workstation in “add remove programs” I see that I have Chrome 66.3.3288

LANDesk’s inventory of my machine reflects that version information.

But when I launch Chrome and open the “about chrome” dialogue I see Version 38.0.2125.104 m


Landesk’s inventory of another workstation does not show Google Chrome in “add remove programs” which would lead me to believe that the product is no longer installed on the machine.

but there is a reference to “old_chrome.exe” in the “Packages” section of the inventory. 

Can someone enlighten me as to why this would happen? (i'm trying to parse out "detections" of missing patches from another source vs. LANDesk)

 

Remote computer is not managed by...

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I have at least one PC upon which LD could not install the agent.  I traced this down to a problem in DNS.  This has now been fixed ( two days ago ).  While the agent installation was successful, LD still isn't showing a normal inventory.  Just the computer name and the TCP/IP entry when you insert a computer manually.  I can ping the computer using either its name or address, from the core server.  No problem.  I can access the admin share from the core server, no problem.

 

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Note that this one PC is the "Tablet" version of XP.  It's the only one we currently have.

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I tried to connect with the Tablet version PC, but LD said: "The remote computer is not managed by your server.".

 

We have three (3) other PCs on which the agent is installed, but LD hasn't performed an inventory.  ( no inventory data available )

 

Any suggestions or just thoughts?

 

Thanks in advance,

 

Tom

Custom data inventory not working

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Hi,

We migrate from 9.0 sp3 to 9.5 a month ago. Prior to the migration we didn't have any problem with our custom data.

Last week, I found out that if I add a new custom data based on a registry key, it will not show up in the inventory. As I had a lot of old custom data, I decided to clean my base with dbrepair.exe...

Since then, 95% of my custom data (wich were perfectly working before) don't show up anymore. The other 5% are working perfectly, I can modify them, delete them and re-add them.

When I look at the ldappl3.ini file on a client, I found all my registry key referenced.

The option "Block Unknown Inventory Items" is not activate by default. I did try to activate it to see if it will populate the list of unknown items : that's not the case.

On one of our client, I run a full scan with the O switch. It collected all the custom data to the outpout file.

 

So it seems that inventory work fine, but the data won't get imported into the base.

 

Any help would be greatly appreciated.

 

Thanks.

Inventory missing some items

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LD 9.5 no SP1

 

As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc and everything else is there.

When I look in inventory these items are missing from there.

 

1. In troubleshooting I deleted the test computer from the console then ran a full inventory scan, didn't help

2. went into \program files\landesk\ldclient\data and deleted the LDAPPL3.ini file and ran a full inventory scan, didn't help.

3. Did a remoteregistry and deleted the Landesk unique ID in both places, then ran a full scan, didn't help

 

Also all these computers have the same os (win 7 32bit), same model, as computers that are fine.

 

Any suggestions?


Report only what shows in "Programs and Features" on a workstation?

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We have LANDesk 9.6SP1.

 

One of the things that is very helpful for our technicians is to print a report for a workstation that lists only the installed products as shown in the Programs and Features on the workstation.  (In other words, if you sit down at a workstation and then open Control Panel - Programs and Features, you see the list of "installed programs".)  This is one of the more helpful reports for our techs when they need to re-setup a crashed computer and they know what programs to reinstall for that use.

 

In the LANDesk console, I figured the way to do this was to create a column set since in there you can find the "Computer"."Software"."Add or Remove Programs"."Program"."Name" item.  I mean, that seems to be the one that makes sense to accomplish this.

 

However, the resulting information is displaying significantly more items than the list of installed programs as shown in the Programs and Features on the workstation.

 

For example, when I display the "Computer"."Software"."Add or Remove Programs"."Program"."Name" items for my device in the LANDesk Console, it returns 142 items!  And within this list, I have 17 items that begin with the words "Microsoft Office...".  However, if I sit at my computer and open the list of installed programs under the Programs and Features, the list is only 52 items long, and I have only a single item for Microsoft Office in the list.

 

How can we only display the "actual" list of installed programs as shown under the Programs and Features on each workstation?

 

I keep thinking I'm missing something obvious, but as of yet, it escapes me how to do this simple task so I have to swallow my pride and ask for help.

How to capture the windows License Key

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Anyone knows how to caputre the windows license key from each PCs?

How can I create a query to show all client with 64 bit OS?

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I want to create a inventory query to show all client with 64 bit OS, but I can not found any data in our inventory to tell whether the OS is 32 bit or 64 bit.

 

Does anybody know how to do that?

 

Thanks!

Custom Inventory - Scanning a registry key

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I am trying to scan fora  certain registry key to give some information on our AutoCAD clients.  I have added the key data to the Ldappl3.template file and made the changes available to the clients.  The ldappl3.ini file on my test computer has the information that I entered into the template file.  This is the entry that I have added to the template file:

 

;AutoDesk Information
KEY=HKLM,Software\Autodesk\AutoCAD\R18.1\ACAD-9005:409,StandaloneNetworkType,Custom Data - Autodesk - StandaloneNetworkType

 

It looks like everything should be right when comparing this to other entries that I have.  My only question is if there is a problem with special characters like a Colon or a dash like is in ACAD-9005:409.  If so is there a way around these special characters?

Active Directory attributes

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How can I readActive Directoryattributes(attributesMachine)and showin inventory?

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