Where did the PC Connection B@B go in 9.6
Hi All We upgraded Data Analytics from 9.5 to 9.6 and in the B2B Data Translation Service we lost the PC Connection line item. I tried exporting it from out 9.5 environment with no luck. Can I add it...
View ArticleFull Inventory scan errors
Please explain these results when running a full inventory scan: "not specified""CBA8, unable to contact the remote agent""input string was not in a correct format""unknown status code...
View Articleasset.root file missing? Asset Manager
Recently via a service call with LanDesk support, we had to run .Net 1.1 in order for Asset Manager to run via Internet Explorer. I was able to import data via .csv file fine. The main problem I...
View Articleinventaire sans agent + lddiscover
Bonjour, Pour le compte d'un client, je dois effectuer un inventaire sans agent de son parc informatique. La premiere etape consiste a decouvrir les poste par le bias des peripherique non gerés UDD en...
View ArticleCustom data from ldappl3.template not accessible in Management Console
I'm attempting to pull in custom information from the registry on remote computers using ldappl3.template on v9.0.0.473. I went in and added the following: KEY=HKCU,Software\Microsoft\Internet...
View Articlemore XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan...
more XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan folder. and the inventory service start.
View ArticleAdd entire registry key to inventory - not just single value
Hello. Is it possible to add an entire registry key to the inventory instead of just a single value? Example: Today I have the following in my LdAppl3.ini file which is working: ;Some data to determine...
View ArticleHow to get "out of control" clients back in LANDesk
I have recently taken over LANDesk at my new company and it's a mess and not set up properly. Many things were not set up properly but I've just upgraded to 9.5 and I am trying to find and fix all of...
View ArticleCustom data not being rolled up from 9.5 SPx to 9.5 SP2 rollup.
Here is our setup:(1) LDMS 9.0 SP2 core server(1) LDMS 9.0 SP3 core server(3) LDMS 9.5 SP1 core servers w/ LDDA 9.53.0241(4) LDMS 9.5 SP2 core servers w/ LDDA 9.53.0241 (1) 9.5 SP2 rollup core server...
View ArticleScreen resolution in inventory
Hello. I'm working on an issue where I'd like to collect screen resolution information for several devices, but I quickly found that the "Video" -> "Resolution" data is very unreliable. In fact,...
View ArticleGetting HP Warranty Information Using Data Analytics
We are having problems with some computers pulling warranty information into the LANDesk console. I have a problem with one computer not pulling the information in even though the serial number is in...
View ArticleSuspending Scans for a period of time
Hello All, I have recently become an administrator over my companies LANDesk environment. I'm looking to see if there is a way to stop all scans for a group of computers for a brief period of time...
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Inconsistent Managed Device Inventory Field Data
At the moment, I'm running LDMS 9.5 managing two US locations. All machines in one of the locations are on our domain and there are 250 machines of the other location that are not on our domain...
View ArticleFull sync vs. Hardware/Software scans
What is the difference between these types of scan? I have a workstation whose inventory is off a bit and I think it's messing with SLM. Under Software --> Products there is an entry for Microsoft...
View ArticleHow can i do for scan all videos files extension on few computers.
Hi, I add the exetnsion in ldapp3.template et reload the .ini file but after what do i do for have result ?do i make query, report ? i 'm confused...Thx Ben
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HP Servers showing as Portables
I have several HP ProLiant ML110 G7 and HP ProLiant ML350 G6 servers that are showing as Type=Portable instead of Server.
View ArticleHow to change when a Hardware Scan runs
NOT ANSWERED... Sorry for the bolded red capital letters, I didn't know how to change the status back to not answered. Problem - every day at 2:21pm our customer service reps complain that their PC's...
View ArticleDevice not showing discovery status
Hoping someone can help me figure this one out. I have a device, my PC, that I have lost 'connectivity' to from within the console. The inventory and security scans are processing whenever they're...
View ArticleInventory list vs. Juniper IVE SSL VPN
We have a very distributed environment; most of our machines use the Juniper IVE SSL VPN product to connect to hq resources. Therefore, when they are not connected, they communicate through the...
View ArticleLoginName on Windows 7 64-bit
Is anyone else having problems with the Inventory Scanner incorrectly reporting LoginName on 64-bit Windows 7? I think I figured out why this is happening, but when I checked this forum to see if...
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