amtscanner.exe runtime error during inventory scan
I am getting this error whenever the inventory scan runs, whether it is from a local client starting the scan, the login mini-scan or a scan request from the console I have temporarily re-named...
View ArticleSoftware inventory incomplete after upgrade to 9.5 SP1
After installing 9.5 SP1 and rolling a new agent out to all of our machines, we starting seeing an issue where our software inventories under the Add and Remove Programs inventory item was incomplete...
View ArticleClik here to view.
Inventory scan isn't updating Custom Data values
Last week I added some Custom Data fields (registry values for Java Update info). After the inventory scan, the values showed up for the machines (JavaRT & Policy) Over the weekend I ran a job to...
View Article9.5 Inventory: Software - Package - MD5HASH
Hello, The IT security Team here wish to be able to view MD5 Hash values for executable files on client endpoints. While we can query for the exe files, the MD5HASH (and other hash values) are blank....
View ArticleDevice Disappears from Database After Manual Scan
I thought perhaps i was mistaken when this happened last week, but today i have manually scanned a PC using the LD Console right click menu, and once that was complete the PC disappeared, this has...
View ArticleAdd registry info via a custom script??
I'm trying to create a custom script to add a registry entry to the RunOnce key. The problem I'm having is the amount of quotes I require in order for it to run properly. No matter what combination of...
View ArticleFull sync vs. Hardware/Software scans
What is the difference between these types of scan? I have a workstation whose inventory is off a bit and I think it's messing with SLM. Under Software --> Products there is an entry for Microsoft...
View ArticleFull Name not appear in the inventory
When I create a query that contains First Name, Last Name and Full Name, the Full Name column is empty but the are values for First Name and Last Name. Do someone knows how to resolve this issue?
View ArticleCapturing Applications and Services Event Viewer Logs With LANDesk
I would like to have the ability to capture logs under "Applications and Services Logs" in the event viewer using LANDesk. More specifically Applications and Services Logs > Microsoft > Windows...
View ArticleDatabase exception: LDInv.dll
Database exception: SCA8D.SCN, LDInv.dll-2147217864Row cannot be located for updating. Some values may have been changed since it was last read. Can anyone offer any suggestion how i may trace the...
View ArticleBest methods to keep Inventory up to date?
Hi, We have LANDesk in our evirnoment and we are running into an issue with inventory and patching. Basically we have agents who "last updated by inventory server" date is more than 30 days. We have...
View ArticleConsole performance issues in 9.5 after opening inventory of some devices
Hi all, We have performance issues if we select the inventory of some devices in our environment. I found out the longer the patch history of a device, the longer the loading times. Since 9.5 there is...
View ArticleClik here to view.
GetSSHHostCertificate.exe error
Hi,I got an error that trigger from getsshhostcertificate application (as attach). It will popup couples of times. How to get rid off this error.I also found out that some of managed computers does not...
View ArticleMapped Drives
Hi All Is there a way of using LANDesk to find out what drives a user has mapped, and what the share name is? I did see one document that wanted me to change the ldappl3.template file with a load of...
View ArticleDate format in LDMS inventory
I'm trying to find out if there is a way to easily convert the date format in LDMS (Version 9 SP3) inventory data from USA date to UK date ie from mm/dd/yyyy to dd/mm/yyyy. I do quite a few reports by...
View ArticleProblem with Inventory Scan....
Hello, i have a small problem... i have about 60 computers (total 750), that having problem with Inventory Scan... This computers are have clean installation Windows 7 or Windows XP (NEW PC).when i...
View ArticleCVDetected vs. ComputerVulnerability tables
In LD 8.8 the table ComputerVulnerability has a Detected column that would essentially flag if a device was compliant or non-compliant. In LD 9 there is a new table called CVDetected. As I have poked...
View ArticlePerformance Issue on clients 8.80
Hello, We have a client who use LDMS 8.80 and who have performance issue with agents deployed. Agents slowed considerably laptops. It was found that during an increase in load, only LANDesk and...
View ArticleLast Software Scan Date is NOT updating
I have an issue where several thousand machines are not updating their Last Software Scan Date value after a full scan is performed. Using a LANDesk script to force a full scan, the following command...
View Article