Date format in LDMS inventory
I'm trying to find out if there is a way to easily convert the date format in LDMS (Version 9 SP3) inventory data from USA date to UK date ie from mm/dd/yyyy to dd/mm/yyyy. I do quite a few reports by...
View ArticleInventory server detected duplicate device id
Hello, I have the following error in my event log file. How do I fix these errors? Inventory server detected {DBDAF373-24EA-4330-9413-EA7A43939034} as a duplicated device ID. Thanks for any...
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
View ArticleLenovo machine's bios support Win8, but LDSM 9.5 sp1 inventory list can't see it
To whom it may concerns, I have several desktops were made by Lenovo. All of them have installed agent. I found its bios show the Windows 8 license support(please see attached file). Cause...
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Inventory scan isn't updating Custom Data values
Last week I added some Custom Data fields (registry values for Java Update info). After the inventory scan, the values showed up for the machines (JavaRT & Policy) Over the weekend I ran a job to...
View ArticleLANDesk Management Suite will not start
I cannot log in to the LANDesk Management Suite. I get the following error: Console Initialization Error: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.The...
View ArticleFull sync vs. Hardware/Software scans
What is the difference between these types of scan? I have a workstation whose inventory is off a bit and I think it's messing with SLM. Under Software --> Products there is an entry for Microsoft...
View ArticleRemote computer is not managed by...
I have at least one PC upon which LD could not install the agent. I traced this down to a problem in DNS. This has now been fixed ( two days ago ). While the agent installation was successful, LD...
View ArticleNetwork printer not found
Hi All, We are using LANDesk 9.0 sp2, and found that only network printer is not shown on the inventory list. Therefore we try to locate the network printer on client's registry and collect it manually...
View ArticleSQL Table custom data
Hello guys, i am having the following problem: I have created custom data forms, published them to the clients and so on...In inventory i am able to see the custom data forumlar with it's content i...
View ArticleAutomatically Delete old Computers
So I have been wondering for a while now why I have so many old devices showing up in my inventory. According to this doc (http://community.landesk.com/support/docs/DOC-1188) The "Days to keep...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticleIP Address Format
Hello All Just a question regarding the format of the IP address as seen within LANDesk. I have a IP address range of 10.130.x.xxx. Why does LANDesk show this address as 010.130.001.021, what's with...
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Service account temp internet files growing by 20GB per day
Anyone else seen this. We use a service account for LANDesk and that account on our core has begun amassing 20GB+ of data in it's temporary internet folder every day.I have to reboot the server into...
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Service Tags not Merging
Hi,We recently set up our 9.5 Core with Data Analytics and with the help of LANDesk we were able to import our WASP inventory into LANDesk. The WASP inventory shows the service tags and the string used...
View ArticleLDISCN32.exe command switches
Is there a document explaining the command line switches for LDISCN32.exe? I can do a "/?" but it doesn't explain what "/O /T /Q" do.
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LDISCN32.exe
Hi Apologies for what might be a very simple question... I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleIP address of managed device isn't updated
I have an issue where the core is seeing Devices using their old IP Address and will not update, making any control of the device pointless. I can PING from the core to the device and visa-versa....
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