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Not seeing dedicated Bitlocker section on all machines (v9.5 SP2)
I am not seeing the dedicated Bitlocker section on some of my machines. I am running version 9.5 SP2. Most of them have it but about 20% are missing it which is enough that I can't use it in a...
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LDMS Inventory - Mac adress at the Computer name
We have inventory on the core server that displays mac address at the computer nameThis problem is in 8.7 sp6 an 9.0 sp2
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticleFinding Scanner devices in Inventory
Does anyone know how to find or get Landesk to scan for Desktop scanners attached to a pc? We are wanting to find how many we might have in our environment and what brands/models.Thanks!Allyn
View ArticleLot of error scan files under Ldscan folder
Hi, I have lot of error scan files under core\ldmain\ldscan\errorscan. Do I need worry about that??What is causing this issue??How can I fix this issue?? Thanks in advance.. Dinesh
View ArticleInternet Explorer Versions
Can anyone assist in what is the best method for reporting on the different versions of internet explorer.ThanksKevin
View ArticleInventory scan will not complete with Sophos Endpoint Security and Control...
We have upgraded from LDMS 9.0 SP3 to 9.5 an now we are unable to successfully run LDISCN32.EXE The inventory scan worked, sends its data to the core server, but the UI doesn't close and the .exe stays...
View ArticlePrinters on Domain Print Server Not in Inventory
I've been asked to run a report against our LANDesk inventory to show how many printers we have in our environment. I've got a pretty good custom report going, but I noticed that the printer total...
View ArticleInventory Scan - Monitors showing that do not exist
I am needing to get an inventory of all the monitors "attached" to the computer. In one example, the user has two NEC monitors connected but it is showing 4 monitors, 0 = Syncmaster with serial...
View ArticleLenovo machine's bios support Win8, but LDSM 9.5 sp1 inventory list can't see it
To whom it may concerns, I have several desktops were made by Lenovo. All of them have installed agent. I found its bios show the Windows 8 license support(please see attached file). Cause...
View ArticleHow can i do for scan all videos files extension on few computers.
Hi, I add the exetnsion in ldapp3.template et reload the .ini file but after what do i do for have result ?do i make query, report ? i 'm confused...Thx Ben
View ArticleHow to change when a Hardware Scan runs
NOT ANSWERED... Sorry for the bolded red capital letters, I didn't know how to change the status back to not answered. Problem - every day at 2:21pm our customer service reps complain that their PC's...
View Article3 VM's think they are the same machine in LANDesk
We have 3 VM's that think they are the same system in LANDesk. We have checked the MAC address and they all seem to be separate ID's. We even tried deleting the NIC on one of the servers and then...
View ArticleDuplicate devices showing - Attributes are identical yet aren't deleted
Hi, I have an issue where machines are displaying in the All Devices window twice - They have the same Device Name, MAC address, serial number, last inventory scan time and date. They are the same...
View Articlemore XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan...
more XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan folder. and the inventory service start.
View ArticleWindows 7 Recovery Mode state
I am looking for suggestions on ways to detect whether or not the Windows 7 Recovery mode is enabled or not. I know that that the value is visable when running bcdedit from a command line. Example:...
View ArticleSearch for all *.mdb files and report details
Hi folks, It's been a long time since I've posted here now that I am in a "set it and forget it" world. Now that I am at LDMS 9.5 SP2, I am a little foggy on how to search for and report on all *.mdb...
View ArticleRollup Core
LANDesk Community, What is a rollup core? I have thouroughly searched the community site and the internet for a good description of the advantages of using a rollup core, but i can't find anything....
View ArticleWhat are they different among "Add-Remove programs", "Packages", and "Products"?
Hi All, Why are they different among "Add-Remove programs", "Packages", and "Products"? Recently, I found that a SW has been uninstalled and still showed in "product" view in its own inventory tree...
View ArticleQuery: Software Installed, exluding "trash"
LANDesk Management Suite v9.0.3.1 Hello, I am pretty new to LANDesk and I am kind of stuck. I created a query to show me software installed on machines (software inventory) in a location, but I want...
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