2014 Lenovo Battery Recall - using LDMS to determine affected systems
Hi all, Is anyone aware of how LDMS can be used to determine if the batteries in a laptop at the time of inventory are part of the newest Lenovo battery recall? I seem to remember that during the...
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Inventory Scans Stopped Processing
The inventory scans stopped processing on several computers. I noticed the D:\Program Files (x86)\LANDesk\ManagementSuite\ldscan directory is full of inventory scan files that have not processed since...
View ArticleDatabase errors causing problems with inventory
Hello. We recently upgraded to 8.8 (and we have also installed service pack 1) and have since had the following error messages show up in the event log. The first one says this: Inventory server...
View ArticleLoginName on Windows 7 64-bit
Is anyone else having problems with the Inventory Scanner incorrectly reporting LoginName on 64-bit Windows 7? I think I figured out why this is happening, but when I checked this forum to see if...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticleLaptop type set to tablet.
LDMS 9.50.1.1 We have found that some of our Dell Latitude Laptops are being set to Type of Tablet, the chassis type in LDMS is Lap top. This creates problems when we run reports and when importing to...
View ArticleDevice not showing discovery status
Hoping someone can help me figure this one out. I have a device, my PC, that I have lost 'connectivity' to from within the console. The inventory and security scans are processing whenever they're...
View ArticleLot of error scan files under Ldscan folder
Hi, I have lot of error scan files under core\ldmain\ldscan\errorscan. Do I need worry about that??What is causing this issue??How can I fix this issue?? Thanks in advance.. Dinesh
View ArticleDuplicate devices showing - Attributes are identical yet aren't deleted
Hi, I have an issue where machines are displaying in the All Devices window twice - They have the same Device Name, MAC address, serial number, last inventory scan time and date. They are the same...
View Articlecustom data on clients in a .xml file
Hi Community Hopefully you can help me out here. We are using LD 8.8 in a mixed Win/Linux environment and i am trying to put some custom data into our inventory under custom forms. After reading a...
View ArticleIdentifying computers with documents and settings folders > 50 MB
Before I re-invent the wheel, I wanted to see if anyone had written a script before to do the following. I want to identify every User folder under documents and settings on all computers within the...
View Articleasset.root file missing? Asset Manager
Recently via a service call with LanDesk support, we had to run .Net 1.1 in order for Asset Manager to run via Internet Explorer. I was able to import data via .csv file fine. The main problem I...
View Articlenewly deployed agent won't scan inventory Return code 2
LDMS version 9.0.3.1Agent OS Windows 7 64 bit SP1 Problem: newly deployed agent stays in Pending unmanaged client deployments Scan Task form core with /f /sync gives Status: Failed: Return Code 2...
View ArticleCustom data not being rolled up from 9.5 SPx to 9.5 SP2 rollup.
Here is our setup:(1) LDMS 9.0 SP2 core server(1) LDMS 9.0 SP3 core server(3) LDMS 9.5 SP1 core servers w/ LDDA 9.53.0241(4) LDMS 9.5 SP2 core servers w/ LDDA 9.53.0241 (1) 9.5 SP2 rollup core server...
View ArticleLDAP Location Blank after upgrading agent to 9.5 SP2
Hello, We recently upgraded our LANDesk core servers from 9.0 SP4 to 9.5 SP2. The client agents themselves are still mainly running 9.0 SP4 at the moment. When upgrading the client agent to 9.5 SP2...
View ArticleCustom registry data not working
Hello I have some problems with custom registry data on LDMS 9.5 and Windows 7 64bits clients : data are not insered into database. Clients ldappl3.ini are up to date and "Unknow items" is configured...
View ArticleProblematic Scans - Event ID 4100 Database Exception
We're running 9.5 SP1 and I've got some problematic machines out there (Windows 7 PCs) that just aren't getting their scans processed correctly. When I look in the error scans folder, sure enough, the...
View ArticleAdd registry info via a custom script??
I'm trying to create a custom script to add a registry entry to the RunOnce key. The problem I'm having is the amount of quotes I require in order for it to run properly. No matter what combination of...
View ArticleSDK for Web Help Desk?
Hello, I was wondering if there was an SDK (or some other manner) available for connecting Web Help Desk to the inventory of what's in LANDesk. We would like to have our customer's information...
View ArticleMultiple IPs bound to one NIC
Is it possible for the LDMS 9.0 inventory to record multiple IP addresses bound to one NIC?
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