Can I create just Custom Data Form fields at the inventory without asking...
Dear All, Can I create just Custom Data Form fields at the inventory without asking user to input the answer? What I would like to do is just to create those additional attribute at the inventory of...
View ArticleInventory Scan - Monitors showing that do not exist
I am needing to get an inventory of all the monitors "attached" to the computer. In one example, the user has two NEC monitors connected but it is showing 4 monitors, 0 = Syncmaster with serial...
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LDISCN32.exe
Hi Apologies for what might be a very simple question... I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleInventory missing some items
LD 9.5 no SP1 As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc...
View ArticleRemove LANDesk computer objects
I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active...
View ArticleHow to change when a Hardware Scan runs
Problem - every day at 2:21pm our customer service reps complain that their PC's lock up and their mouse starts moving uncontrollably across the screen. It only lasts for about 5 seconds but it's...
View ArticleLDAP Location Blank after upgrading agent to 9.5 SP2
Hello, We recently upgraded our LANDesk core servers from 9.0 SP4 to 9.5 SP2. The client agents themselves are still mainly running 9.0 SP4 at the moment. When upgrading the client agent to 9.5 SP2...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View Article2014 Lenovo Battery Recall - using LDMS to determine affected systems
Hi all, Is anyone aware of how LDMS can be used to determine if the batteries in a laptop at the time of inventory are part of the newest Lenovo battery recall? I seem to remember that during the...
View Articleinventaire sans agent + lddiscover
Bonjour, Pour le compte d'un client, je dois effectuer un inventaire sans agent de son parc informatique. La premiere etape consiste a decouvrir les poste par le bias des peripherique non gerés UDD en...
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
View ArticleSoftware inventory incomplete after upgrade to 9.5 SP1
After installing 9.5 SP1 and rolling a new agent out to all of our machines, we starting seeing an issue where our software inventories under the Add and Remove Programs inventory item was incomplete...
View ArticleLANDesk Management Suite will not start
I cannot log in to the LANDesk Management Suite. I get the following error: Console Initialization Error: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.The...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleQuery: Software Installed, exluding "trash"
LANDesk Management Suite v9.0.3.1 Hello, I am pretty new to LANDesk and I am kind of stuck. I created a query to show me software installed on machines (software inventory) in a location, but I want...
View ArticleInventory server detected duplicate device id
Hello, I have the following error in my event log file. How do I fix these errors? Inventory server detected {DBDAF373-24EA-4330-9413-EA7A43939034} as a duplicated device ID. Thanks for any...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleCant delete source core from Rollup Core Utility
we changed the link name for one of our cores, and now we need to delete and re-add it to the rollup core utility. For some reason when i highlight the core and select delete, it stops responding for a...
View ArticleLDBIOS.TXT with LDMS 9.0 and Windows 7 x64 Client
With the ldms 8.x and a ldiscn.exe scan with the switch /do16, a file ldbios.txt was created, with all information about the bios of the machine.How can i create the same information in the inventory...
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