Inventory missing some items
LD 9.5 no SP1 As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleI need to get rid of encoded-like characters in Custom Data retrieved from...
Hi, I am trying to retrieve the TimeZone information from HKLM\SYSTEM\CurrentControlSet\Control\TimeZoneInformation using Custom Data. Indeed, it does it's job, but it also retrieves some encoded-like...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
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HKCU registry custom data
Hi, Has anyone successfully added and reported back in inventory information from HKCU using custom data? I've added the registry key as per screenshot below and only get very limited results...
View ArticleProblematic Scans - Event ID 4100 Database Exception
We're running 9.5 SP1 and I've got some problematic machines out there (Windows 7 PCs) that just aren't getting their scans processed correctly. When I look in the error scans folder, sure enough, the...
View ArticleSetting up a query to search for a registry key
Hello All, I would like to setup a query to search for a certain registry key on my systems on the network. What's the best way to do this?
View ArticleWhere is the version of Internet Explorer reported.
We just upgraded ot LDMS version 9.5. In LDMS 9.0 I could find the version of IE on each machine querying Inventory, Custom Data, Internet Explorer.Any idea how to query IE versions in 9.5?
View ArticleScan For Custom Data Registry Key not Working
LD9 SP3 I followed Doc 1089 to the T and checked on the computer in the ldapl32.ini file to see if the core passed on the registry entry I added in the core and it was there.I run a Full Sync scan on...
View ArticleQuery: Software Installed, exluding "trash"
LANDesk Management Suite v9.0.3.1 Hello, I am pretty new to LANDesk and I am kind of stuck. I created a query to show me software installed on machines (software inventory) in a location, but I want...
View ArticleWhat are the O_ Services running on LDMS 9.5 SP0 core?
I haven't seen these running services, so I'm wondering if others have. In an effort to get to the bottom of some 4100 event viewer errors on the core server, I ran across these running services that...
View ArticleProcessor information from where inventory scanner get
Hi Team, I want to know about in system how the inventory scanner get the details of processor.If anybody know, please let us me know.
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Inventory Scan fails to resolve coreserver
We have 90% of our organization outside our internal network. All these clients reach us through the management gateway. However, we get a bunch of them that have trouble sending in their scans....
View Articlelots of "SC****.tmp" files in my Ldscan folder
Hi team, I have lots of "SC****.tmp" files in my Ldscan folder, some going back quite sometime, What are the tmp files doing there?How did they get in there? I've been looking and can't find...
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LD 9.5 SP1 agent inventory only 64bit apps in add/remove programs
I have noticed that our inventory for Software - Add or Remove Programs - Progam is only returning the 64bit apps and not all apps. Has anyone else seen this? As an example, this is the C++...
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LDISCN32.exe
Hi Apologies for what might be a very simple question... I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the...
View ArticleProblematic Scans - Event ID 4100 Database Exception
We're running 9.5 SP1 and I've got some problematic machines out there (Windows 7 PCs) that just aren't getting their scans processed correctly. When I look in the error scans folder, sure enough, the...
View ArticlePST File
I have the 9.5 SP1 version installed on my LANDesk Core Server i have understood that version is able to show the PST file information but i can not find it in the inventory data.Where can i find it?
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