How to get "out of control" clients back in LANDesk
I have recently taken over LANDesk at my new company and it's a mess and not set up properly. Many things were not set up properly but I've just upgraded to 9.5 and I am trying to find and fix all of...
View ArticleNeed help with a WMI query
Hi, i'm trying to make a WMI query at the "inventory" - "user defined data". With WMI Explorer i got the following values:Name Space: Root\CIMV2Class: Win32_PnPEntityInstance: KPCI-488 GPIB...
View ArticleNeed Help Creating Query to Find Computers Without Updated Program
Hi everyone, I'm fresh to operating LANdesk and myself and others in our staff are really racking our brains about how to resolve this. So, being a total n00b, I'll try to explain this as best...
View ArticleHow to use Location Reporting feature
I am having a hard time finding documentation on how to use the Location Reporting feature.The only documentation so far I have found is...
View ArticleSecurity Update for Microsoft Windows not showing in inventory
I have a Window 10 client (1607) that has the patch for wannacrypt installed (KB4013429) along with a number of other patches. KB4013429 was installed 4/5/2017. However, inventory just shows 5...
View ArticleTrying to Run a Query to Find a .dll File
We are sending a batch job and I need to be able to run a query to see certain a .dll There is no .exe associated with the job, just pushing a .dll and i want to see what computers did not receive it....
View ArticleHow to query the percent of disk free space
Hello, I'm looking for an inventory query that find all computer with less of 15% of free space in drive C ? But I realy don't know how to compare two inventory value or calculate value in a query......
View ArticleQuery Operator "Like" does not work like in SQL (wildcard %)
Hi I'm using LANDesk 9.6 SP1 for 3 month now and I realize that the queries are "interpreted" like this:"Computer"."Software"."Add or Remove Programs"."Program"."Name" Like "programX"-equals in...
View ArticleNo Device Driver Data in Inventory
We are running LDMS 9.6 SP3. When Inventory runs, I can see that Device Drivers is Done, but there is nothing showing up in inventory under OS -> Drivers and Services -> Drivers. What should I...
View ArticleOffice version, 32bit or 64bit?
Is there a column or report that can be ran that will tell with version of office is installed on a system, 32bit or 64bit?
View ArticleComputer.Type Attribute is Wrong
I have about 30 computers reporting the wrong type in the "Computer"."Type" attribute. They are all laptops being reported as 'Workstations' instead of 'Portable'. How is that field being populated and...
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Duplicate Device IDs overwriting Inventory records in Endpoint Manager
This article addresses how to resolve a specific issue with inventory records being overwritten due to duplicate device IDs in your environment caused by a misconfigured image or an imaging process...
View ArticleAVG Virus Software
In their infinite wisdom our sales team have been upgrading our customers to AVG Corporate. It's cheaper and not a bloated as Symantec Endpoint so I can't really argue.Trouble is.. LanDesk isn't...
View ArticleMicrosoft products Serial Number
Is there a way to retrive MS products serial number in LANDesk inventory?
View ArticleFind SQL Server installations
Hi, We need to find how many installations of SQL Servers we have in the organization.I have created a query to find the following: Computer.Software.Add or remove Programs.Program.Name = Microsoft SQL...
View Articlefont query issue
Hi Team, We are unable to create a query for fonts. we tried from software >fonts > fonts name, but query returned no results. please let us know any fix for this issue,Thanks.
View ArticleAdd entire registry key to inventory - not just single value
Hello. Is it possible to add an entire registry key to the inventory instead of just a single value? Example: Today I have the following in my LdAppl3.ini file which is working: ;Some data to determine...
View ArticleCant see a device in all devices
Hi Guys, I installed new 9.5 core server and now im trying to migrate clients from old 9.0 core server to it. Im redeploying agents from new core server to all devices. So far everything worked like...
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Entries missing all inventory
I have about 500 entries in the DB that contain no information, Here is a screenshot: Any help would be appreciated.
View ArticleWhere is the registry location for when to run Custom Data Forms
I would like to change the form to display when the Inventory scanner runs. It appears the setting is only available in the Agent Configuration.I do not want to re-deploy the entire agent just to...
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