Full Name not appear in the inventory
When I create a query that contains First Name, Last Name and Full Name, the Full Name column is empty but the are values for First Name and Last Name. Do someone knows how to resolve this issue?
View ArticleLaptop type set to tablet.
LDMS 9.50.1.1 We have found that some of our Dell Latitude Laptops are being set to Type of Tablet, the chassis type in LDMS is Lap top. This creates problems when we run reports and when importing to...
View ArticleDatabase errors causing problems with inventory
Hello. We recently upgraded to 8.8 (and we have also installed service pack 1) and have since had the following error messages show up in the event log. The first one says this: Inventory server...
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Inconsistent Managed Device Inventory Field Data
At the moment, I'm running LDMS 9.5 managing two US locations. All machines in one of the locations are on our domain and there are 250 machines of the other location that are not on our domain...
View ArticleWake On Lan status on Dells
Hello, I am working on setting the wake on lan setting in the bios to on for remotely turning on pc's at night to install updates. The question i have is how can i validate the current status of...
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
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LDISCN32.exe
Hi Apologies for what might be a very simple question... I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the...
View ArticleLDISCN32.EXE Times Out On Clients
We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients... "Event...
View ArticleLDSCAN .scn files not processing fast enough
What do i need to do to make the scan files get processed faster?I have a gig link between the servers and SQL server is on SAN. Processor wise, both server have enough to work but seems like creation...
View ArticleIncorrect "Login Name"
I'm on 8.8 SP3 but this issue has been happening since 8.8 SP2 on one specific workstation. I logged into this workstation 9 months ago and ever since no matter what we do the inventory reports me in...
View ArticleAdd custom data to inventory
Hello all, I know this has been discussed to some extent already, but what I am trying to do seems to vary a bit from what others have wanted. Here is a brief overview of what I am trying to do. My...
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Need custom data registry attribute for SpeedDuplex in inventory scan.
We are needing to query on the SpeedDuplex registry settings on our devices. I have created a custom data entry and am able to populate the inventory scan with the data but this data is not consistant....
View Articleamtscanner.exe runtime error during inventory scan
I am getting this error whenever the inventory scan runs, whether it is from a local client starting the scan, the login mini-scan or a scan request from the console I have temporarily re-named...
View ArticleSoftware License Monitoring web product information
Hi All, I have set the URL in software licnese monitoring -> products -> monitored -> web product. But I cannot find any licensing, usage information after reboot the client, core server,...
View ArticleProblematic Scans - Event ID 4100 Database Exception
We're running 9.5 SP1 and I've got some problematic machines out there (Windows 7 PCs) that just aren't getting their scans processed correctly. When I look in the error scans folder, sure enough, the...
View ArticleIP Address Format
Hello All Just a question regarding the format of the IP address as seen within LANDesk. I have a IP address range of 10.130.x.xxx. Why does LANDesk show this address as 010.130.001.021, what's with...
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
View ArticleAdd registry info via a custom script??
I'm trying to create a custom script to add a registry entry to the RunOnce key. The problem I'm having is the amount of quotes I require in order for it to run properly. No matter what combination of...
View ArticleLDISCN32.exe command switches
Is there a document explaining the command line switches for LDISCN32.exe? I can do a "/?" but it doesn't explain what "/O /T /Q" do.
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
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