WES 09 Inventory -> OS Version
Hey there, we have some hundreds of HP Thin Clients in use. I just noticed, that they report the operation system. OS - NT Info - Current Build =2600OS - NT Info - Current Type =Multiprocessor FreeOS -...
View ArticleFixed Hard Drive Serial Number is incorrect
To whom it may concerns, There is a fixed hard drive serial number incorrect situation. We found several customer machines which installed LDMS 9.5 SP3 got this problem. Please see the image file...
View ArticleHow could I get printers Serial Number?
Hello All, I wanted to get serial numbers for the printers in my environmet, I have LANDesk version 9 with SP3 and tried many times with different settings in the unmanaged network discovery to collect...
View ArticleLANDesk agents not able to report inventory
Hello, We manage approximately 1,500 systems through LANDesk. I just recently (this week) upgraded our environment to 9.6. I had hoped that this would resolve an issue that has persisted since my...
View ArticleLDMS v9.5 SP2 INventory Module Hangs Apps
We have been running LDMS v9.5 SP2 for over a year now w/out any issue. In the last three months, we began getting reports that our proprietary apps are freezing. At first we thought it may be our...
View ArticleInventory shortcut does not contain all the information
Hi, I have upgraded agents to 96sp1.I noticed by looking at the inventory shortcut or local tasks that the inventory command line is truncated. "C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE" /V...
View ArticleMigrate MAC clients from old environment to new
Hello, We have recently upgraded from 8.8 SP4 to 9.0 SP2. We did a clean install with a completely new server and database. In the old environment, we were on Windows server 2003 using a mssql 2005...
View ArticleParallel upgrade - inventory
Hi, I am running a parallel upgrade 95 sp1 to 96 sp1.I am pushing the new 96 agent using a scheduled task on the 95 server. I noticed that machines with the new agent are reporting there inventory to...
View ArticleLDIScn32.exe Command line syntax error Event ID:39
I have a problem with my Core server. The inventory updates do not work as only the device name and ID show in the network view. When running an inventory on a device, no software, hardware or user...
View ArticleInventory Scanner keeps crashing
Since updating to 8.8 I am experiencing a numbe rof clients having a continually crashing inventory scanner, mostly servers but i thin kthere are one or two xp clients doing this too. This error is...
View ArticleLDISCN32.EXE Times Out On Clients
We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients... "Event...
View Articleldiscn32.exe crashes every time, even after client reinstallation
ldiscn32.exe crashes every time, locally on one of my Win7x64 client machines. no ldiscn32.log file is created. even the /o switch won't produce a log file.event viewer shows minimal info. Faulting...
View ArticleCustom data fields? I need to to add a few and get close to 100% coverage
I need some advice on how to add a couple of custom data fields. I need to add custom fields from a previous database, and I need to add my own custom "Function" field. I only have the Management...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
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Custom Data Forms not working LD 9.5 SP1?
Apologizes as I have never really had a need for custom data forms but I have created one and deployed it to a group of computers but it's not working as expected. My LANDesk Agents are set to Manual...
View ArticleWindows 7 Recovery Mode state
I am looking for suggestions on ways to detect whether or not the Windows 7 Recovery mode is enabled or not. I know that that the value is visable when running bcdedit from a command line. Example:...
View ArticleNeed Help Creating Query to Find Computers Without Updated Program
Hi everyone, I'm fresh to operating LANdesk and myself and others in our staff are really racking our brains about how to resolve this. So, being a total n00b, I'll try to explain this as best...
View ArticleInventory for a specific Shortcut
I need to inventory for a specific shortcut file. I am looking for the the best method to get that done. Any suggestions? Thanks
View ArticleFull Name not appear in the inventory
When I create a query that contains First Name, Last Name and Full Name, the Full Name column is empty but the are values for First Name and Last Name. Do someone knows how to resolve this issue?
View ArticleService account temp internet files growing by 20GB per day
Anyone else seen this. We use a service account for LANDesk and that account on our core has begun amassing 20GB+ of data in it's temporary internet folder every day.I have to reboot the server into...
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