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Tablet removing it's own INV record

Good morning, My supervisor's tablet connects to our CORE through VPN regularly and also connects through our Management Gateway on occasion.  At least 5 times now that I know of, the record gets wiped...

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Custom LdAppl3 to count Virtual Machine VMDK files

Can you customize the inventory scan to count VMDK files on a client machine? I don't want to add it to 'MultimediaExtensions' Thanks in advance

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Inventory scan failing - going to errorscan folder

9.6 sp1agent was just reinstalled on the clientran coredbutil on datamart & damartpm.xml already with INV service stopped.  restarted the service afterwardsevent viewer shows this error:not quite...

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Security - "not auto-protected"

Hi all, Just noticed this today (running 9.6 SP1)-- I usually run the inspection to see if any new computers are reporting that they do not have anti-virus installed. Today for the first time, I...

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How many items can be included in a custom data form

My manager wants to collect data from our devices, wants zero free text in them.  Some items he wants to collect are the room number the device is in, the cost center the device belongs to, and...

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Capture Event Logs to Inventory

Does anybody have any methods for caputing event log events throgh inventory scans?

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Is there a way to store custom data in custom fields and be able to...

We would like to use LANDESK to track all our IT assets.  Custom data such as what cost center or PO number it was purchased form is important to us.  Is there a way to create a custom field in LANDESK...

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LDISCN32.exe: Application Error The application failed to initialize properly...

Hello, I'm getting this error on some 2003 servers when I try to run the inventory scan. LDISCN32.exe - Application Error The application failed to initialize properly (0xc0150002). Click on OK to...

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LDAPWHOAMI.EXE -- Bug in LANDesk 9.0 SP3 service???

We had a curious thing occur -- I will explain as best I can. Gradually, over the course of a few weeks, many but not all of our workstations (with users logged in) started hammering the hell out of...

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Need Help Creating Query to Find Computers Without Updated Program

Hi everyone, I'm fresh to operating LANdesk and myself and others in our staff are really racking our brains about how to resolve this. So, being a total n00b, I'll try to explain this as best...

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Inventory scan will not complete with Symantec Endpoint Protection 12 installed.

After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...

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Disabled PC's in AD

I'm attempting locate disabled PC's in AD that are in the Landesk inventory. I've enabled  AD in Landesk and have a saved query that reports disabled devices.  Can't figure out a way to bring this...

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In a computer's Software Inventory, what's the difference between...

I'm making a query to see what computers have a specific software installed to help with deployment verification.  And another to see which ones do not so we can schedule a deployment.  But I'm not...

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Inventory data for is out of sync. A full scan will be forced.

Hello, I have such messages for about 8 / 10 times for one day. I know it is a notification about the fact that the Delta scan has not been received correctly. Can i do something to force only on some...

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GatherProducts.exe High CPU Utilization and Run Time

Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...

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LoginName on Windows 7 64-bit

Is anyone else having problems with the Inventory Scanner incorrectly reporting LoginName on 64-bit Windows 7?  I think I figured out why this is happening, but when I checked this forum to see if...

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How to force an inventory scan on PC's which have been off for many weeks?

Here is my dilemma.  I have 5000 PC’s, which for the most part have been off for roughly 70 days.  Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...

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All Queries not displaying Type, OS Name,Last software Scan for specific device

Hello, 1) A specific device appears on All Queries, but did not display Type, OS Name, Last Software Scan column. In the Inventory I could see the Last Software Scanned dates and other details in the...

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2014 Lenovo Battery Recall - using LDMS to determine affected systems

Hi all, Is anyone aware of how LDMS can be used to determine if the batteries in a laptop at the time of inventory are part of the newest Lenovo battery recall? I seem to remember that during the...

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Screen resolution in inventory

Hello. I'm working on an issue where I'd like to collect screen resolution information for several devices, but I quickly found that the "Video" -> "Resolution" data is very unreliable. In fact,...

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