Network Printers in Inventory 9.6 sp1?
I have heard / seen a couple of mentions of the attached Network Printers now being available in Inventory, but am not sure where to find them in the inventory window. Any ideas where I should look?...
View ArticleRelation between anti-virus software and failing iniventory scans
Hello, We have several issues with our implementation of LANDesk within our infrastructure. One of those issues are failing inventory scans. From the 900 managed devices, there are 150 which...
View ArticleIncorrect "Login Name"
I'm on 8.8 SP3 but this issue has been happening since 8.8 SP2 on one specific workstation. I logged into this workstation 9 months ago and ever since no matter what we do the inventory reports me in...
View Articlemore XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan...
more XXX.scan files in the C:\Program Files\LANDesk\ManagementSuite\ldscan folder. and the inventory service start.
View ArticleInventory Service Stopping
Hi,The inventory services stops daily. The following is an error from the event viewer Database exception: SCA9416.SCN, LDInv.dll-2147217887Non-nullable column cannot be updated to Null. Delete...
View ArticleCustom Data Form requiered at start
I have a custom data form with information of the employees of my company that asociate his information to a device and I want to keep that data the most updated as possible in case that the employee...
View ArticleRandom Printout From Serial Thermal Printer
We are trying to troubleshoot why several of our computers with "SNBC BTP-2002NP" thermal receipt printers randomly print out PJL commands. The printers are connected to POS computers that connect to...
View ArticleCSVImport resets IP address to 0.0.0.0
I want to add additional information to an existing Landesk computer object. After doing an CSVImport into Landesk the IP-address of any existing machine is reset to 0.0.0.0. After a mini scan the...
View ArticleFail to retrieve Physical CPU count
Hi, We encounterer a lot of problems when we want to list the number of Physical CPU of our machines. My search is based on these fields : Inventory > Processor > « Processor Count » and...
View ArticleInvalid Scan Date
Hi All, I wanted to ask about LANDesk Inventory Scan Date. Yesterday i visited one of my client's office for landesk maintenance and i found something wrong with their LANDesk "Hardware Scan Date...
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Inventory information does not appear in queries
inventory information does not appear in queries. IE version added to the inventory, and must identify the machines that have the versions 8 and 9 of IE. But when running the query is there no...
View ArticleDevice inventory missing applications (.NET)
(LDMS 9.5 SP1) For some of our machines (servers), LANDesk inventory is not showing any .NET framework installed, even though it is and verified installed in the machine's registry. I have posted some...
View ArticleDevice status in 9.5 (web-based)
Is there any change because I used in the last years LANDesk (I don't know which version) but in 9.5 (web-based) I can't find the device status (online/offline) at device list.
View ArticleCapturing Applications and Services Event Viewer Logs With LANDesk
I would like to have the ability to capture logs under "Applications and Services Logs" in the event viewer using LANDesk. More specifically Applications and Services Logs > Microsoft > Windows...
View Articlewhy does software show up in "packages" instead of "add remove programs"...
when I look at MY workstation in “add remove programs” I see that I have Chrome 66.3.3288LANDesk’s inventory of my machine reflects that version information.But when I launch Chrome and open the “about...
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Inventory scan failing - going to errorscan folder
9.6 sp1agent was just reinstalled on the clientran coredbutil on datamart & damartpm.xml already with INV service stopped. restarted the service afterwardsevent viewer shows this error:not quite...
View ArticleAV Info in Inventory Security field - Sophos AV
Trying to create a query to check on the status of our Sophos AV installed on our PC's. We're using LDMS 9.5 sp3, and finding that the AV info under Security in Inventory is not reporting back that...
View ArticleCapture Event Logs to Inventory
Does anybody have any methods for caputing event log events throgh inventory scans?
View ArticleWhy can't LD find certain machines?
We have about a half dozen machines, out of about 250, which LD seems unable to find. Another just came to light a few minutes ago. It's an XP, sp2 machine, the firewall is turned off. I added it to...
View ArticleUnable to issue remote inventory scan from LANDesk core server
If I run an inventory scan straight from the client machine to the server (Start > All Programs > LANDesk Management > Inventory Scan) the scan will run successfully, updating the database....
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