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3 VM's think they are the same machine in LANDesk

We have 3 VM's that think they are the same system in LANDesk. We have checked the MAC address and they all seem to be separate ID's. We even tried deleting the NIC on one of the servers and then...

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LDISCN32.EXE Times Out On Clients

We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients... "Event...

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Client Does not update the ldappl3.ini though changes are made available to...

I have several clients that aren't updating the ldappl3.ini file. I've deleted all of the ldappl3 files (minus .template) file and recreated them on the core.  Checked the ldapplpcgi.sig and...

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Add entire registry key to inventory - not just single value

Hello. Is it possible to add an entire registry key to the inventory instead of just a single value? Example: Today I have the following in my LdAppl3.ini file which is working: ;Some data to determine...

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Unable to Delete Clients

I have been using Landesk 9 for a few months now .. This was a fresh install on a VM using SQL expression I am unable to remove old PC's from inventory if i refresh the view they come back  Thanks in...

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Remote PC's will not inventory or pull policy unless connected via VPN

Hope someone can help with this. We are running LDMS 9 SP2 and have noticed that none of our clients will inventory or pull policy when outside of the corporate network unless they are connected to...

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Inventory server detected duplicate device id

Hello, I have the following error in my event log file.   How do I fix these errors?   Inventory server detected {DBDAF373-24EA-4330-9413-EA7A43939034} as a duplicated device ID. Thanks for any...

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Software inventory incomplete after upgrade to 9.5 SP1

After installing 9.5 SP1 and rolling a new agent out to all of our machines, we starting seeing an issue where our software inventories under the Add and Remove Programs inventory item was incomplete...

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Inventory list vs. Juniper IVE SSL VPN

We have a very distributed environment; most of our machines use the Juniper IVE SSL VPN product to connect to hq resources. Therefore, when they are not connected, they communicate through the...

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Another duplicate computer question

When I reload some of our computers, they are showing up in our inventory twice. The comptues will have the same name and MAC address, but different Device ID#. I have LDMS set up to remove duplicates...

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ldiscn32 running on core

Why would the ldiscn32 process be running on the core? Also, what would be the best way to disable/uninstall it?

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9.6SP1 Core - stale devices are not deleting from inventory

I have a few devices that I mark for deletion within LDMS. The way I understand this process is that I only mark it for deletion and then by default around 23:00 these are removed from the inventory....

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Perform agentless inventory with no connection to LDMS server

Can someone advice how to perfom inventory scanning with no connection to LDMS server?Is it possible? Thanks

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Several PC 9.6 Agent are not showing in Devices Inventory.

At least on 4 PCs I am experiencing this same problem - They are not in the Inventory of all devices and therefore they do not have all of the Portal Manager Icons. Portal Manager is blank.Already...

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Model in Inventory Is Blank in Several Computers

I'm running 9.5 Sp3I've noticed in several of my computers in the Inventory the model is missing under the System sub-menu. Also there are other items there that are missing but I don't use them. This...

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GatherProducts.exe High CPU Utilization and Run Time

Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...

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LDAP Location Blank after upgrading agent to 9.5 SP2

Hello, We recently upgraded our LANDesk core servers from 9.0 SP4 to 9.5 SP2.  The client agents themselves are still mainly running 9.0 SP4 at the moment.  When upgrading the client agent to 9.5 SP2...

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LDMS v9.5 SP2 INventory Module Hangs Apps

  We have been running LDMS v9.5 SP2 for over a year now w/out any issue.  In the last three months, we began getting reports that our proprietary apps are freezing. At first we thought it may be our...

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Full Name not appear in the inventory

When I create a query that contains First Name, Last Name and Full Name, the Full Name column is empty but the are values for First Name and Last Name. Do someone knows how to resolve this issue?

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Inventory changes history in custom fields

Hi all !I wonder, can i follow inventory change history in custom fields? Data recieved not from custom forms, just manualy. I've checked these fields in Inventory history settings dialog box, then...

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