Cannot Activate the Core Server
How long does it take for licensing@landesk.com to respond in order for me to manually activate the core server for LDMS using the 45-day trial period?
View ArticleRemote computer is not managed by...
I have at least one PC upon which LD could not install the agent. I traced this down to a problem in DNS. This has now been fixed ( two days ago ). While the agent installation was successful, LD...
View ArticleFinding drive mappings
Has anyone got a decent, reliable method or script to detect all mapped drives? I have the crude version below that works but reporting from this data collection isn't the easiest. Since we're movng...
View ArticleBasic questions about Rollup Cores and Core Server DB Setup
We currently have our Core server and a newly installed Rollup Core. In order to gather data and report on both do we need yet another (3rd) DB setup or can the Core Server act as the Rollup Core's...
View ArticleMapped Drives
Hi All Is there a way of using LANDesk to find out what drives a user has mapped, and what the share name is? I did see one document that wanted me to change the ldappl3.template file with a load of...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleScan For Custom Data Registry Key not Working
LD9 SP3 I followed Doc 1089 to the T and checked on the computer in the ldapl32.ini file to see if the core passed on the registry entry I added in the core and it was there.I run a Full Sync scan on...
View ArticleLaptop type set to tablet.
LDMS 9.50.1.1 We have found that some of our Dell Latitude Laptops are being set to Type of Tablet, the chassis type in LDMS is Lap top. This creates problems when we run reports and when importing to...
View ArticleSetting up a query to search for a registry key
Hello All, I would like to setup a query to search for a certain registry key on my systems on the network. What's the best way to do this?
View ArticleLDISCN32.exe command switches
Is there a document explaining the command line switches for LDISCN32.exe? I can do a "/?" but it doesn't explain what "/O /T /Q" do.
View ArticleMINISCAN.EXE command switches and additional documentation
Hi folks - in response to the document posted here about MINISCAN and /send, does anyone have any additional information or reference about these switches? " As of LDMS 8.7, we can send custom data...
View ArticleUnique Device ID question/issue
I'm looking for some direction. We have a virtual desktop environment (Citrix Xen Desktop) of about 6,000 desktops. These desktops have a LANDesk inventory/remote control (not SWD) agent on them....
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleLDISCN32.exe: Application Error The application failed to initialize properly...
Hello, I'm getting this error on some 2003 servers when I try to run the inventory scan. LDISCN32.exe - Application Error The application failed to initialize properly (0xc0150002). Click on OK to...
View ArticleWhere is the version of Internet Explorer reported.
We just upgraded ot LDMS version 9.5. In LDMS 9.0 I could find the version of IE on each machine querying Inventory, Custom Data, Internet Explorer.Any idea how to query IE versions in 9.5?
View ArticleNeed help with a WMI query
Hi, i'm trying to make a WMI query at the "inventory" - "user defined data". With WMI Explorer i got the following values:Name Space: Root\CIMV2Class: Win32_PnPEntityInstance: KPCI-488 GPIB...
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Inventory Scans Stopped Processing
The inventory scans stopped processing on several computers. I noticed the D:\Program Files (x86)\LANDesk\ManagementSuite\ldscan directory is full of inventory scan files that have not processed since...
View ArticleNeed Help Creating Query to Find Computers Without Updated Program
Hi everyone, I'm fresh to operating LANdesk and myself and others in our staff are really racking our brains about how to resolve this. So, being a total n00b, I'll try to explain this as best...
View ArticleScreen resolution in inventory
Hello. I'm working on an issue where I'd like to collect screen resolution information for several devices, but I quickly found that the "Video" -> "Resolution" data is very unreliable. In fact,...
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