GatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View Article"Make available to clients" confirmation?
We are using 9.5 SP0 and am i n Reporting/Monitoring - Manage Software List, I have just created a new Custom Data - Registry Item and need to make the Agents now report on this new item. I'm on the...
View ArticleRandom Printout From Serial Thermal Printer
We are trying to troubleshoot why several of our computers with "SNBC BTP-2002NP" thermal receipt printers randomly print out PJL commands. The printers are connected to POS computers that connect to...
View ArticleNot sure what's going on...
I'm thinking that I have a LanDesk license limit issue, but I don't know for sure. I believe our limit on LD is 250. The past week or so we've added several clients to LD ( Insert New Computer ). But...
View ArticleMac Machines and Active Directory OU's
We have a cross Windows and Macintosh environment connecting to Active Directory (Macs connecting to Active Directory with Centrify). The problem I have is that we break our departments down into OU...
View ArticleDefault Printer value in Inventory does not display network printer
In our environment when looking at the inventory of any of our workstations we are not able to see network printers that are set as the default printer. Is this possible, and if so, how? Included a...
View ArticleProblem with LDISCN32: The inventory server did not respond
Hello, Recently I have discovered that few machines within my LDMS 9 SP1 @ W2K3 SP2 inventory can't upload their hardware / software scans. When I'm trying to run a HW scan manually from one of the...
View ArticleHow To Inventory a standalone computer w/o the Landesk Agent on it 9.0
Does anyone know how to do a standalone inventory on a PC without the LANDesk 9.0 agent installed? I ran across this posting, but it mentions fines for version 8.8....
View ArticleSetting up a query to search for a registry key
Hello All, I would like to setup a query to search for a certain registry key on my systems on the network. What's the best way to do this?
View ArticleRollup Core
LANDesk Community, What is a rollup core? I have thouroughly searched the community site and the internet for a good description of the advantages of using a rollup core, but i can't find anything....
View ArticleCreating a Query
Hi Guys, I'm kind of new to LANDesk scene and im trying to famiiliarise myself with creating quries.. At the moment, I'm struggling to create a query to search for all LANDesk Clients that were last...
View ArticleLDISCN32.EXE Times Out On Clients
We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients... "Event...
View ArticleNeed Help Creating Query to Find Computers Without Updated Program
Hi everyone, I'm fresh to operating LANdesk and myself and others in our staff are really racking our brains about how to resolve this. So, being a total n00b, I'll try to explain this as best...
View ArticleInventory machines without an Agent?
I would like to inventory and check vulnerabilities on machines without leaving an Agent on the machine. Is there a way to push an Agent, have it scan, then uninstall?Thank you.
View ArticleLDISCN32.exe
Hi Apologies for what might be a very simple question... I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View ArticleWhere is the version of Internet Explorer reported.
We just upgraded ot LDMS version 9.5. In LDMS 9.0 I could find the version of IE on each machine querying Inventory, Custom Data, Internet Explorer.Any idea how to query IE versions in 9.5?
View ArticleHow add avi extensions to scanned multimedia files
I tryed make query to see size of multimedia files but I dont see avi, mkv and other popular video extensions.How I can add it to scan multimedia files?
View ArticleInventory missing some items
LD 9.5 no SP1 As I look through my Console I keep seeing computers (small percentage) that have certain things missing for instance the model number, or windows version, provisioned column blank, etc...
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