Inventory Server Did Not Respond
Having an odd issue. On newly imaged devices (Lenovo x220), we install the Advanced Agent (9.0sp2) via group policy. After the client is installed, scans will not run. We get "the Inventory Server...
View ArticleInternet Explorer Versions
Can anyone assist in what is the best method for reporting on the different versions of internet explorer.ThanksKevin
View ArticleFail to retrieve Physical CPU count
Hi, We encounterer a lot of problems when we want to list the number of Physical CPU of our machines. My search is based on these fields : Inventory > Processor > « Processor Count » and...
View ArticleInventory branches - what is the difference?
Hi Fellow LD'ers, Looking at Inventory, I can see the following branches Detected Patch and Compliance DefinitionsPatch and Compliance DefinitionsSecurity and Patch Definitions What is the difference...
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Inventory scan failing - going to errorscan folder
9.6 sp1agent was just reinstalled on the clientran coredbutil on datamart & damartpm.xml already with INV service stopped. restarted the service afterwardsevent viewer shows this error:not quite...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticleAnother duplicate computer question
When I reload some of our computers, they are showing up in our inventory twice. The comptues will have the same name and MAC address, but different Device ID#. I have LDMS set up to remove duplicates...
View ArticleProblematic Scans - Event ID 4100 Database Exception
We're running 9.5 SP1 and I've got some problematic machines out there (Windows 7 PCs) that just aren't getting their scans processed correctly. When I look in the error scans folder, sure enough, the...
View ArticleFull sync vs. Hardware/Software scans
What is the difference between these types of scan? I have a workstation whose inventory is off a bit and I think it's messing with SLM. Under Software --> Products there is an entry for Microsoft...
View ArticleRemove LANDesk computer objects
I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active...
View ArticleStarting to work with Customer Forms...
I've just created my first custom form. Nothing complicated, for the moment it's just for the Department & Location. What I had in mind was just us here in IT using it, say when we prepare a PC...
View ArticleDeepfreeze Causing ErrorScan With Delta Scans
We are a new site with LANdesk 8.7 SP5, approx. 3000 nodes. Of those, about half of them have Deepfreesze installed. Our Deepfreeze computers are scheduled to auto power on at 11:00pm, and...
View ArticleWhat causes error scans?
Hello.... I was wondering if I can determine what specifically causes a scan to be placed in the Error Scan folder. Is the answer in the scan file itself? Or in a log somewhere. I have...
View ArticleInventory data for is out of sync. A full scan will be forced.
Hello, I have such messages for about 8 / 10 times for one day. I know it is a notification about the fact that the Delta scan has not been received correctly. Can i do something to force only on some...
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Service Tags not Merging
Hi,We recently set up our 9.5 Core with Data Analytics and with the help of LANDesk we were able to import our WASP inventory into LANDesk. The WASP inventory shows the service tags and the string used...
View ArticleSetting up a query to search for a registry key
Hello All, I would like to setup a query to search for a certain registry key on my systems on the network. What's the best way to do this?
View ArticleDefault Printer value in Inventory does not display network printer
In our environment when looking at the inventory of any of our workstations we are not able to see network printers that are set as the default printer. Is this possible, and if so, how? Included a...
View ArticleHow to automatically purge old Devices
Hello, In Landesk 9, how do you set it to automatically purge old device records from the database. In the old days you use to go into services, but I can't seem to find it....although i am sure it is...
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
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