Custom data not being rolled up from 9.5 SPx to 9.5 SP2 rollup.
Here is our setup:(1) LDMS 9.0 SP2 core server(1) LDMS 9.0 SP3 core server(3) LDMS 9.5 SP1 core servers w/ LDDA 9.53.0241(4) LDMS 9.5 SP2 core servers w/ LDDA 9.53.0241 (1) 9.5 SP2 rollup core server...
View ArticleLDAP Location Blank after upgrading agent to 9.5 SP2
Hello, We recently upgraded our LANDesk core servers from 9.0 SP4 to 9.5 SP2. The client agents themselves are still mainly running 9.0 SP4 at the moment. When upgrading the client agent to 9.5 SP2...
View ArticleInventory for Internet Explorer Plugins
I have been asked to verify the existence of 2 ocx files in our environment. I found this entry regarding inventorying for other file types: Re: Scan for a specific file and return file path?. It...
View ArticleLDISCN32.exe command switches
Is there a document explaining the command line switches for LDISCN32.exe? I can do a "/?" but it doesn't explain what "/O /T /Q" do.
View ArticleDevice not showing discovery status
Hoping someone can help me figure this one out. I have a device, my PC, that I have lost 'connectivity' to from within the console. The inventory and security scans are processing whenever they're...
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Inventory Scan fails to resolve coreserver
We have 90% of our organization outside our internal network. All these clients reach us through the management gateway. However, we get a bunch of them that have trouble sending in their scans....
View ArticleQuery for Internet Explorer 9
Hello, Not sure if I am missing something but when I create a query for Internet Explorer 9 I can't find an entry. Also when I create one for IE8 I only get XP computers with IR installed. I suspect...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleAdd entire registry key to inventory - not just single value
Hello. Is it possible to add an entire registry key to the inventory instead of just a single value? Example: Today I have the following in my LdAppl3.ini file which is working: ;Some data to determine...
View ArticleCan't see all inventory history changes in the HISTORY table
Does anyone know of a SQL query or point me to a table in the LANDesk database that keeps track of hardware inventory history such as memory? I ran a query like this against my LANDesk database but I...
View ArticleAnother duplicate computer question
When I reload some of our computers, they are showing up in our inventory twice. The comptues will have the same name and MAC address, but different Device ID#. I have LDMS set up to remove duplicates...
View ArticleHow to get "out of control" clients back in LANDesk
I have recently taken over LANDesk at my new company and it's a mess and not set up properly. Many things were not set up properly but I've just upgraded to 9.5 and I am trying to find and fix all of...
View ArticleInventory scanner unable to connect to the core
75% of the machines for my firm are in remote,field offices. These computers are non-domain workstations. When installing the agent on a few of these branch computers, the installation goes through...
View ArticleProblematic Scans - Event ID 4100 Database Exception
We're running 9.5 SP1 and I've got some problematic machines out there (Windows 7 PCs) that just aren't getting their scans processed correctly. When I look in the error scans folder, sure enough, the...
View ArticleNeed help with a WMI query
Hi, i'm trying to make a WMI query at the "inventory" - "user defined data". With WMI Explorer i got the following values:Name Space: Root\CIMV2Class: Win32_PnPEntityInstance: KPCI-488 GPIB...
View ArticleGetting HP Warranty Information Using Data Analytics
We are having problems with some computers pulling warranty information into the LANDesk console. I have a problem with one computer not pulling the information in even though the serial number is in...
View ArticleInternet Explorer Versions
Can anyone assist in what is the best method for reporting on the different versions of internet explorer.ThanksKevin
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Inventory information does not appear in queries
inventory information does not appear in queries. IE version added to the inventory, and must identify the machines that have the versions 8 and 9 of IE. But when running the query is there no...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticleInventory Not Updating
This one is puzzling and making me a bit nuts! So appreciate any insights. We are running 9.02.03. I have over 1000 client machines with agents pushed to them. The agent is configured for inventory...
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