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Starting to work with Customer Forms...

I've just created my first custom form.  Nothing complicated, for the moment it's just for the Department & Location. What I had in mind was just us here in IT using it, say when we prepare a PC...

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2014 Lenovo Battery Recall - using LDMS to determine affected systems

Hi all, Is anyone aware of how LDMS can be used to determine if the batteries in a laptop at the time of inventory are part of the newest Lenovo battery recall? I seem to remember that during the...

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LDISCN32.EXE Times Out On Clients

We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients... "Event...

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Inventory is not collecting properly

Hi, Login Nmae, Model, Type, OS name, etc., details are not collecting in inventory on few systems. Windows Firewall is disabled on these systems and I can find "system type,OS name" in wmimgmt.msc on...

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Inventory Scan fails to resolve coreserver

We have 90% of our organization outside our internal network.  All these clients reach us through the management gateway.  However, we get a bunch of them that have trouble sending in their scans....

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GatherProducts.exe High CPU Utilization and Run Time

Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...

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LANDesk Management Suite will not start

I cannot log in to the LANDesk Management Suite. I get the following error: Console Initialization Error:  Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.The...

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How to force an inventory scan on PC's which have been off for many weeks?

Here is my dilemma.  I have 5000 PC’s, which for the most part have been off for roughly 70 days.  Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...

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ldiscn32 running on core

Why would the ldiscn32 process be running on the core? Also, what would be the best way to disable/uninstall it?

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Adding Inventory Strings

We are trying to track/assign equipment that has been assigned to a user for offsite use in LANDesk.  What we would like to do is have a field called Offsite Equipment visible in the inventory for the...

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How to get "out of control" clients back in LANDesk

I have recently taken over LANDesk at my new company and it's a mess and not set up properly. Many things were not set up properly but I've just upgraded to 9.5 and I am trying to find and fix all of...

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Entries missing all inventory

I have about 500 entries in the DB that contain no information, Here is a screenshot:  Any help would be appreciated.

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Add registry info via a custom script??

I'm trying to create a custom script to add a registry entry to the RunOnce key. The problem I'm having is the amount of quotes I require in order for it to run properly. No matter what combination of...

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How can i query users by what their first name starts with?

I'm setting up my patch process.  I have a static group of machines for my initial patch testing.  I'd like to set up a 20% Pilot group, but don't want to be dealing with keeping it up to date, nor do...

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Missing Video Monitor Data

We use the ldms version 9.0. Our Inventory data regarding display informations consists of many wmi details like Manufacturer, Model, Serial Number, etc. But there is no property that shows us if the...

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Problem with LDISCN32: The inventory server did not respond

Hello, Recently I have discovered that few machines within my LDMS 9 SP1 @ W2K3 SP2 inventory can't upload their hardware / software scans. When I'm trying to run a HW scan manually from one of the...

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How To Inventory a standalone computer w/o the Landesk Agent on it 9.0

Does anyone know how to do a standalone inventory on a PC without the LANDesk 9.0 agent installed?  I ran across this posting, but it mentions fines for version 8.8....

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Inventory Scan Hangs - Server 2008 nodes - LDMS 9.0 SP2

I have a couple of Dell PowerEdge 1950s running Server 2008 and since LDMS 9.0 SP2 inventory has been failing.  I found this in the LDISCN32.LOG file. Wed, 12 Jan 2011 09:52:22 Now verify whether it is...

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Inventory Scan fails to resolve coreserver

We have 90% of our organization outside our internal network.  All these clients reach us through the management gateway.  However, we get a bunch of them that have trouble sending in their scans....

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Inventory Not Updating

This one is puzzling and making me a bit nuts! So appreciate any insights. We are running 9.02.03.  I have over 1000 client machines with agents pushed to them. The agent is configured for inventory...

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