GatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View ArticleSoftware inventory incomplete after upgrade to 9.5 SP1
After installing 9.5 SP1 and rolling a new agent out to all of our machines, we starting seeing an issue where our software inventories under the Add and Remove Programs inventory item was incomplete...
View ArticleNeed help with a WMI query
Hi, i'm trying to make a WMI query at the "inventory" - "user defined data". With WMI Explorer i got the following values:Name Space: Root\CIMV2Class: Win32_PnPEntityInstance: KPCI-488 GPIB...
View Article"Last Updated By Inventory" Date Not Updating
I've been running into devices that show they are online and remote capable but the "Last Updated by Inventory" date is several days old. I've even remotely kicked off a full sync scan that finishes...
View ArticleUsername that installed an application
Hi there, Does anybody know how to retrieve or include in the LDMS inventory data base the username of the user that installed manually a given application in a client computer? Maybe using the WMI...
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Inventory not reflecting correct data. OS>Policy>Strong Password and Screen...
Our Auditors want to use the Strong Password and Screen Saver Password attributes in inventory under OS > Policy in their reporting. We've built the reports but we're finding that the values...
View ArticleActive Directory attributes
How can I readActive Directoryattributes(attributesMachine)and showin inventory?
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Perform agentless inventory on offline machine
Can someone advice how to perfom inventory scanning to offline agentless machine?Is it possible? Thanks
View ArticleInternet Explorer Versions
Can anyone assist in what is the best method for reporting on the different versions of internet explorer.ThanksKevin
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Extended Characters in Inventory and Reporting (also in Web Console)
So I have multiple locations worldwide which include foreign languages. I never bothered to look, but a Japanese employee was trying to create a report via Inventory and it's showing extended...
View ArticleAutomatically Delete old Computers
So I have been wondering for a while now why I have so many old devices showing up in my inventory. According to this doc (http://community.landesk.com/support/docs/DOC-1188) The "Days to keep...
View ArticleLDISCN32.EXE Times Out On Clients
We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients... "Event...
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LDISCN32.exe
Hi Apologies for what might be a very simple question... I am having issues with a number of devices not updating in the inventory. I have tried running a manual run of of LDISCN32.exe with the...
View ArticleInventory Server Did Not Respond
Having an odd issue. On newly imaged devices (Lenovo x220), we install the Advanced Agent (9.0sp2) via group policy. After the client is installed, scans will not run. We get "the Inventory Server...
View ArticleError Scans
Hi, we got a lot of error scans since Service Pack 3. The problem or event entry is: Datenbankausnahme: SCA1B03.SCN, LDInv.dll-2147467259Unspecified error Computer.Software.Application...
View ArticleHow to force an inventory scan on PC's which have been off for many weeks?
Here is my dilemma. I have 5000 PC’s, which for the most part have been off for roughly 70 days. Now that they are being turned back on, the IP addresses of the PC’s are not matching what’s in...
View ArticleHow to get "out of control" clients back in LANDesk
I have recently taken over LANDesk at my new company and it's a mess and not set up properly. Many things were not set up properly but I've just upgraded to 9.5 and I am trying to find and fix all of...
View ArticleInventory scanner unable to connect to the core
75% of the machines for my firm are in remote,field offices. These computers are non-domain workstations. When installing the agent on a few of these branch computers, the installation goes through...
View ArticleHow does LANDesk identify the Device Type?
Hi, How does LANDesk know, if the Device Type is for example a Server or a Workstation.Does it take these informations from the OS or the Hardware? Thank you for your help,Kevin
View Article"Make available to clients" confirmation?
We are using 9.5 SP0 and am i n Reporting/Monitoring - Manage Software List, I have just created a new Custom Data - Registry Item and need to make the Agents now report on this new item. I'm on the...
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