Incorrect display of Physical Memory
Hi, I was wondering, how can I have the real amount of physical memory installed in my computers, because if I choose the report Physical Memory it shows me only what Windows operational system can...
View ArticleQuery for different versions of Internet Explorer
I've read the past threads on this, what few there were, but was unable to locate an answer that worked. When I attempt to query for IE versions, Utilizing the Custom Data, or the Product/Name...
View ArticleError Scans
Hi, we got a lot of error scans since Service Pack 3. The problem or event entry is: Datenbankausnahme: SCA1B03.SCN, LDInv.dll-2147467259Unspecified error Computer.Software.Application...
View ArticleLast Software Scan Date is NOT updating
I have an issue where several thousand machines are not updating their Last Software Scan Date value after a full scan is performed. Using a LANDesk script to force a full scan, the following command...
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
View ArticleLDAPWHOAMI.EXE -- Bug in LANDesk 9.0 SP3 service???
We had a curious thing occur -- I will explain as best I can. Gradually, over the course of a few weeks, many but not all of our workstations (with users logged in) started hammering the hell out of...
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View As Report/Export as CSV?
Hopefully someone can help me out with this. It seems that in 9.5SP1 the ability to view as a report and export as a csv when viewing the inventory of a device is gone. Am I missing something? Below...
View ArticleLDISCN32.exe command switches
Is there a document explaining the command line switches for LDISCN32.exe? I can do a "/?" but it doesn't explain what "/O /T /Q" do.
View ArticleCustom data forms - data is not added to inventory
We recently started using custom data forms in LANDesk 8.8 and it seemed to work ok at first. Lately we have found that if we fill out the custom data form and then send in a full inventory scan, the...
View ArticleLDINSCN32: Failed to resolve the Host Name
I've just upgraded my core server from Management Suite 8.7 SP5 to Management Suite 8.8 SP3 and rebuilt the Agent Configurations. When I upgraded some test system with the new Agent Configurations, the...
View ArticleSQL Database - Serious performance issues
I've been trying to troubleshoot my SQL performance issues and am getting nowhere. The ComputerVulnerability and PatchHistory tables are ***HUGE*** and I can't even rebuild the indexes due to Governor...
View ArticleAutomatically Delete old Computers
So I have been wondering for a while now why I have so many old devices showing up in my inventory. According to this doc (http://community.landesk.com/support/docs/DOC-1188) The "Days to keep...
View ArticleInventory Scan shows an error when called from the interactively after...
When Inventory Scan is launched using the shortcut located in the Start Menu under Landesk management it displays the following error: "Unable to launch custom inventory application C:\Program Files...
View ArticleGatherProducts.exe High CPU Utilization and Run Time
Has anyone else seen the GatherProducts.exe process run at an average of 45-50% cpu utilization and/or take 25 minutes to run? The gatherproducts.exe log takes about 3 seconds to get to 'Initializing...
View Article2014 Lenovo Battery Recall - using LDMS to determine affected systems
Hi all, Is anyone aware of how LDMS can be used to determine if the batteries in a laptop at the time of inventory are part of the newest Lenovo battery recall? I seem to remember that during the...
View ArticleGetting HP Warranty Information Using Data Analytics
We are having problems with some computers pulling warranty information into the LANDesk console. I have a problem with one computer not pulling the information in even though the serial number is in...
View Articlesimple database schema map?
Anyone have a database schema map for the inventory data? I could have sworn I had one years ago but I can't find any info on here anywhere. Not a complete schema diagram like you can make in SQL, I...
View ArticleTrying to run a query to find SyLink.xml file & replace the same
Hi All, First of all am trying to find the machines which have this file "Sylink.xml" (path of this file may differ machine to machine). Once i'll get the the list of machine i want to replace this...
View ArticleLoginName on Windows 7 64-bit
Is anyone else having problems with the Inventory Scanner incorrectly reporting LoginName on 64-bit Windows 7? I think I figured out why this is happening, but when I checked this forum to see if...
View ArticleScan for a specific file and return file path?
I've seen a few discussions and documents relating to inventory scanning for a specific file, but I haven't found how to make Landesk list the path for that file. What I'm looking to do is see where on...
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