We have LANDesk 9.6SP1.
One of the things that is very helpful for our technicians is to print a report for a workstation that lists only the installed products as shown in the Programs and Features on the workstation. (In other words, if you sit down at a workstation and then open Control Panel - Programs and Features, you see the list of "installed programs".) This is one of the more helpful reports for our techs when they need to re-setup a crashed computer and they know what programs to reinstall for that use.
In the LANDesk console, I figured the way to do this was to create a column set since in there you can find the "Computer"."Software"."Add or Remove Programs"."Program"."Name" item. I mean, that seems to be the one that makes sense to accomplish this.
However, the resulting information is displaying significantly more items than the list of installed programs as shown in the Programs and Features on the workstation.
For example, when I display the "Computer"."Software"."Add or Remove Programs"."Program"."Name" items for my device in the LANDesk Console, it returns 142 items! And within this list, I have 17 items that begin with the words "Microsoft Office...". However, if I sit at my computer and open the list of installed programs under the Programs and Features, the list is only 52 items long, and I have only a single item for Microsoft Office in the list.
How can we only display the "actual" list of installed programs as shown under the Programs and Features on each workstation?
I keep thinking I'm missing something obvious, but as of yet, it escapes me how to do this simple task so I have to swallow my pride and ask for help.