We have 90% of our organization outside our internal network. All these clients reach us through the management gateway. However, we get a bunch of them that have trouble sending in their scans. They get the following message when the scan in manually run. It is very intermittent. We can have 2 machines in the very same office, one works one doesn't.
Some things that may help:
- Machines are not on our domain, therefore they cannot resolve the server name directly - I thought this may have been an issue but we have about 900 machines out there that aren't on our domain. This problem only happens on a few of them. They can reach us through FQDN but not via machine name alone
- Machines are on their own local subnet - They can also reach us via IP directly. Some of the offices are in an MPLS with us and others aren't yet. This problem is not specific to one or the other situation.
Any help would be great.
Also -> Can I do an inventory scan to a file and then dump that file into the ldscan folder on our core server?